Great 4d3N trip in East Java! Our guide Sahril has excellent driving skills, delivering us to spots ahead of schedule and provides us with more time to sleep in this tight scheduled trip. Our Ijen gui... See more
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Review summary
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First time hiking and guide Kiki and Darry was very friendly and experience and really enjoyed our trip a lot!! They were smooth with their planning and know exactly what to do which makes the entire... See more
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JVTO takes pride in assuring their customers by giving them prompt prior information and were quick to answer any questions we had. The driver Yandi and guide Boy, who were assigned to us, were great.... See more
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Ahboy was a phenomenal Ijen guide from start to end. Not only was he incredibly knowledgeable and went out of his way to make sure everything we needed was sorted out (safety, logistics, equipment), h... See more
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Company details
Written by the company
In the chaotic and often unregulated world of adventure tourism, Java Volcano Tour Operator (JVTO) stands as a singular anomaly in East Java. We are not just a travel agency; we are the region’s only expedition specialist founded and led by an active Tourist Police officer, Mr. Agung ("Mr. Sam") Sambuko. This unique lineage defines everything we do. While other operators compete on rock-bottom prices, JVTO competes on peace of mind. Born from Mr. Sam’s years of experience protecting tourists and witnessing the gaps in local safety standards, JVTO was built to bridge the divide between wild, raw adventure and professional, verified security. When you book with us, you aren't just hiring a driver; you are engaging a team that operates with the discipline and logistical oversight of a security operation, backed by official government licensing (NIB 1102230032918). But safety is just the foundation; connection is the experience. We believe that a tour is only as good as the person leading it. That is why we don’t use random freelancers. Our team consists of local legends like Gufron, who doubles as a professional photographer for your memories; Rendi, our technical specialist for the arduous Ijen crater descent; and Pras, a driver whose safety record is as impeccable as his English. At JVTO, we trade in radical transparency. We will never promise you the "Blue Fire" if nature decides otherwise, nor will we hit you with hidden fees halfway up a mountain. We promise you a private, seamless, and deeply personal journey through the fires of Ijen and the mists of Bromo, knowing that behind every breathtaking moment is a rigorous infrastructure of safety watching your back. This is East Java, verified.
Contact info
Jl. Khairil Anwar No.102 A, Badean, Kec. Bondowoso, 68214, Bondowoso, Indonesia
- +6282244788833
- hello@javavolcano-touroperator.com
- javavolcano-touroperator.com
4.7
Excellent
62 reviews
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This company hasn't invited customers recently, so reviews may not be representative
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Great guide and very efficient
1 March 2026
Unprompted review
Reply from Java Volcano Tour Operator
Dear Javen Kok,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional standards are our #1 priority. We’re glad to hear you had a great and efficient experience with our team.
Warm regards,
Java Volcano Tour Operator
Mount Ijen/ Mount Bromo was amazing
Our tour guide (KiKi) and driver (Nur) was amazing. Communication was easy, instructions were clear, and they made the experience fun and safe. Kiki also took amazing photos for us. 100% recommend
2 March 2026
Unprompted review
Reply from Java Volcano Tour Operator
Dear Tan Yong Xue Jayden,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional service are our #1 priority. We’re pleased to hear that Kiki and Nur made your Mount Ijen and Mount Bromo experience smooth, safe, and enjoyable, with clear communication and great support throughout.
Your recommendation means a lot to us, and we will pass your kind words to both of them.
Warm regards,
Java Volcano Tour Operator
kiki and nur was both fantastic at…
kiki and nur was both fantastic at their job
1 March 2026
Unprompted review
Reply from Java Volcano Tour Operator
Dear Choa Jared,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional standards are our #1 priority. We’re glad to hear that Kiki and Nur did a fantastic job and contributed positively to your experience.
Warm regards,
Java Volcano Tour Operator
It was a very fun trip
It was a very fun trip. The driver, Yandi, took great care of us the whole time and brought us everywhere we wanted to go. The guides, Rendi and Yandi, communicated well in English and helped take really great photos. If you’re planning to travel to Surabaya, I highly recommend this place.
26 February 2026
Unprompted review
Reply from Java Volcano Tour Operator
Dear Pat,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional service are our #1 priority. We’re glad to hear you had a fun trip and that Yandi and Rendi took great care of you, communicated clearly, and helped capture memorable photos.
We truly appreciate your recommendation for travelers visiting Surabaya.
Warm regards,
Java Volcano Tour Operator
We have such a wonderful moments
We have such a wonderful moments
Even in the bad weather ,anyway we can enjoy the trip. All The guides are very kindness, friendly and sincerely especially Yandi and Rendi , two thumbs up!!!!!!
26 February 2026
Unprompted review
Reply from Java Volcano Tour Operator
Dear JzB Bro,
Thank you for your kind review. As a team led by Tourism Police personnel, guest safety and comfort remain our #1 priority, even in challenging weather conditions. We’re glad to hear you still had a wonderful experience and that Yandi and Rendi took good care of you throughout the trip.
Your appreciation means a lot to our team.
Warm regards,
Java Volcano Tour Operator
Well organized from pick-up to send…
Well organized from pick-up to send off. Great assistance from both Yandi and Boy throughout the trip. The visit to Mt Ijen, Mt Bromo and especially Madakaripura was well organized and a must see for all travelers to Surabaya/Bromo.
8 February 2026
Unprompted review
Reply from Java Volcano Tour Operator
Dear Nazeem Nasir,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and operational standards are our #1 priority. We’re glad to hear the trip was well organized from pick-up to send-off, and that Yandi and Boy provided great assistance throughout.
We appreciate your recommendation of Ijen, Bromo, and Madakaripura, and hope to welcome you again in East Java.
Warm regards,
Java Volcano Tour Operator
Ahboy was an amazing guide-…
Ahboy was an amazing guide- knowledgeable, caring and fun. Wr're so glad he showed us ljen.
16 January 2026
Unprompted review
Reply from Java Volcano Tour Operator
Dear Evan,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional guidance are our #1 priority. We’re glad to hear Ahboy made your Ijen experience knowledgeable, caring, and enjoyable. We’ll be sure to pass your kind words on to him.
Warm regards,
Java Volcano Tour Operator
Amazing trip
Had an amazing trip visiting Bromo, Ijen Crater, and Tumpak Sewu Waterfall! Everything was well organized and the price was really good. The staff were super kind and helpful — special thanks to Yandi (our driver who’s been staying with us the whole trip) and Boy (our guide to Ijen crater). They were so friendly and shared lots of useful info. Even though we had to wake up in the middle of the night, it was totally worth it! Highly recommended
16 January 2026
Unprompted review
Reply from Java Volcano Tour Operator
Dear Patarachai Sereerat,
Thank you for sharing your experience. As a team led by Tourism Police personnel, guest safety and service quality are our #1 priority. We’re glad to hear the trip to Bromo, Ijen Crater, and Tumpak Sewu was well organized and worth the early mornings. Your appreciation for Yandi and Boy will be passed on to them.
Warm regards,
Java Volcano Tour Operator
Fantastic trip
The tour guides were extremely friendly and accommodating. One of our friends was injured and they helped him as well. Overall, fantastic planning from the team!
2 January 2026
Unprompted review
Reply from Java Volcano Tour Operator
Thank you so much, Jiang Tianjian! 🙏
As a team led by Tourism Police personnel, guest safety is our #1 priority. We’re glad you had a fantastic trip, and we hope your friend has recovered well. We’ll be sure to pass your kind words to Anjas, your escort guide. Hope to welcome you back to East Java
What an unbelievable experience
What an unbelievable experience I don't think there is a better tour guide anywhere than Anjas the personal touch he provides and the knowledge he as over everywhere we went will put this company head and shoulders above the rest. One experience we are never going to forget 😁😘
28 December 2025
Unprompted review
Reply from Java Volcano Tour Operator
Dear John,
Thank you so much for your amazing review. We’re truly honored by your kind words.
We’re delighted to hear that your experience was unforgettable and that Anjas made such a strong impression with his knowledge, passion, and personal touch throughout the journey. He is indeed a great asset to our team, and your feedback will mean a lot to him.
Creating meaningful, memorable experiences is exactly what we strive for, and we’re very happy to know that your trip stood out and will be remembered for years to come.
Thank you once again for choosing JVTO, and we hope to welcome you back for another adventure in the future.
Warm regards,
JVTO | Java Volcano Tour Operator Team
Professional and Knowledgable Guides
JVTO takes pride in assuring their customers by giving them prompt prior information and were quick to answer any questions we had. The driver Yandi and guide Boy, who were assigned to us, were great. We had a wonderful time at Ijen today, were blessed with good weather, and Boy took wonderful photos for us and took us to the scenic spots. Both of them were helpful and kind through the whole tour.
27 December 2025
Unprompted review
Reply from Java Volcano Tour Operator
Dear Sisca,
Thank you very much for your kind and detailed review.
We truly appreciate you taking the time to share your experience with JVTO.
We’re delighted to hear that you had a wonderful time at Ijen, enjoyed the good weather, and felt well taken care of by Yandi and Boy. Your kind words about their helpfulness and photography mean a lot to us, and we will be sure to pass along your compliments to them.
Providing clear communication, reliable service, and memorable experiences is always our priority. We’re very happy to know we could deliver that for your trip.
Thank you once again, and we hope to welcome you back to Java in the future.
Warm regards,
JVTO | Java Volcano Tour Operator Team
Great tour
Rendi and Fredi were great tour hosts .all your needs were taken care of throughout the tour . All the days were fully explained in advance what to expect and when to be ready
1 December 2025
Unprompted review
Reply from Java Volcano Tour Operator
Thank you so much for your kind words 🙏
We’re very happy to hear that you enjoyed the tour and that Rendi & Fredi took great care of you throughout the journey. Your feedback means a lot to our team.
Wishing you wonderful travels ahead, and we hope to welcome you back to East Java again someday😊
Ahboy was a phenomenal Ijen guide from…
Ahboy was a phenomenal Ijen guide from start to end. Not only was he incredibly knowledgeable and went out of his way to make sure everything we needed was sorted out (safety, logistics, equipment), he also made sure to build a strong bond with each one of us. Above all, an amazing and fun person to be around and we’re glad he was able to show Ijen to us!
18 October 2025
Unprompted review
Reply from Java Volcano Tour Operator
Thank you so much, Jason!
We’re truly happy to hear you had such a great experience on the Bromo Ijen Volcano Trip: 3D2N Surabaya – Mount Bromo – Mount Ijen. Ahboy will be thrilled to know that his knowledge, care, and energy made your journey special! 🙌
We hope the memories from Bromo’s sunrise and Ijen’s blue fire stay with you for a long time — and we’d love to welcome you again for another adventure in Java soon! 💚
Warm regards,
Java Volcano Tour Operator Team
Visiting Mount Ijen
Visiting Mount Ijen was such a beautiful experience. We had a great time with our guide Ahboy he was so fun and helpful!
18 October 2025
Unprompted review
Reply from Java Volcano Tour Operator
Thank you so much, Ella! 💚
We’re so glad you enjoyed your Mount Ijen visit and had a fun time with Ahboy — he’ll be so happy to hear your kind words! 😊
Hope to see you again soon for another adventure — maybe the Bromo Ijen Volcano Trip: 3D2N Surabaya – Mount Bromo – Mount Ijen next time!
Warm regards,
Java Volcano Tour Operator Team
I recently joined a tour to East Java…
I recently joined a tour to East Java with JVTO, and it was absolutely incredible! Our guide, Gufron, and driver, Holili, made the entire trip so comfortable and safe.
Gufron was so knowledgeable, friendly, and attentive. He made sure we are safe during the hike and help taking many pictures for us. He also chooses good spots for photos 🤣.
Thanks to both of them, we got to see the best of East Java — from sunrise at Mount Bromo to the blue fire of Ijen — all perfectly organized and stress-free. However, keep in mind, ljen can be dangerous when going down to see the blue fire, requiring hiker to be good in shape.
It’s sad when we went back to Bali and couldn’t find good tour guide like them.
8 October 2025
Unprompted review
Reply from Java Volcano Tour Operator
Thank you so much, Nina!
We’re so happy to hear you had an incredible time on the Ultimate Volcano Journey: 3D2N Bali – Mount Ijen – Mount Bromo – Madakaripura Waterfall – Surabaya. Gufron and Holili will be thrilled to know their effort made your trip comfortable, safe, and memorable! 🙏
You captured East Java perfectly — from Bromo’s sunrise to Ijen’s blue fire, it truly is an unforgettable experience. Thank you for the kind words and thoughtful reminder about the Ijen hike 💙
We hope to welcome you back again for another adventure in Java soon!
Warm regards,
Java Volcano Tour Operator Team
Being a solo traveler it was safe and…
Being a solo traveler it was safe and stress free experience with JVTO. The staffs were on time and friendly. Loved the hotels and food recommendations got from the guides. Thank you for the patience and support for the treks!
7 October 2025
Unprompted review
Reply from Java Volcano Tour Operator
Thank you so much, Karthika! 💚
We’re so glad to hear you had a safe and stress-free experience on the Ultimate Volcano Journey: 3D2N Bali – Mount Ijen – Mount Bromo – Madakaripura Waterfall – Surabaya. Our team is truly happy knowing you enjoyed the hotels, food recommendations, and support throughout the treks.
Traveling solo takes courage — and we’re honored you chose JVTO to explore East Java with! 🙏
Hope to see you again for another adventure soon.
Warm regards,
Java Volcano Tour Operator Team
Perfect trip
We can only praise the JVTO team, and above all our guide Rendi and our driver Joyo, in the highest terms. We came across JVTO by chance, and looking back, we are incredibly grateful for the great experience and unforgettable memories. From pick-up to support/accompaniment and communication to the spectacular unsolicited photo sessions followed by photo uploads, everything was perfect. We were always kept fully informed about the itinerary, the accommodations we chose were great, and we were always helped with ideas and transportation services when it came to meals. We wish the JVTO team all the best!
14 September 2025
Unprompted review
Reply from Java Volcano Tour Operator
Dear Tobias 🙏,
Thank you very much for your generous 5-star review. We are delighted to hear that you had such a memorable experience on our Java's Coast & Volcanoes: 4D3N Surabaya – Mount Ijen – Papuma Beach – Tumpak Sewu Waterfall – Mount Bromo
🔗 https://javavolcano-touroperator.com/packages/surabaya/4d3n/2
It’s wonderful to know that our guide Rendi and driver Joyo made your journey extra special, from their care and communication to the surprise photo sessions that captured your adventure. We truly appreciate your kind words about our team, itinerary, and accommodations.
We are grateful you chose us, and we wish you many more unforgettable journeys ahead. 🌸
Warm regards,
Java Volcano Tour Operator Team
Ijen and Bromo tour
Our driver Yandi was really reliable and friendly. He briefed us on what to expect for the day and was really helpful throughout our trip. Our guide for Mount Ijen was Gufron and he was really encouraging throughout the hike and helpful. He guided us well and was really friendly too. would recommend this tour to family and friends in the future!
10 September 2025
Unprompted review
Reply from Java Volcano Tour Operator
Dear Divya 🙏,
Thank you very much for sharing your kind review. We’re delighted to hear that you enjoyed your Ijen and Bromo experience with our driver Yandi and guide Gufron. We will be sure to pass along your appreciation to them.
It’s wonderful to know that their guidance and care made your journey more comfortable. We truly value your recommendation to family and friends.
We look forward to welcoming you back for another adventure in the future!
Warm regards,
Java Volcano Tour Operator Team
East Java Tour Bali>Surabaya 4D2N
Our driver Goyo and Guide Ehboy were fantastic! We had such an incredible experience on the tour around East Java. Goyo was an expert driver, whilst Ehboy’s guidance and knowledge of the areas was informative and reassuring. Would definitely recommend to anyone thinking of booking. We loved our time on this trip!
13 August 2025
Unprompted review
Reply from Java Volcano Tour Operator
Thank you so much, Olivia 🙏
We’re thrilled to hear you had such an incredible experience exploring East Java with us! 🌋✨
Your kind words about Goyo’s driving skills and Ehboy’s guidance truly mean a lot — we’ll happily pass your compliments to them.
We’re grateful for your recommendation and so glad you loved your time on the trip. Hope to see you again on another adventure! 🌿
– Java Volcano Tour Operator Team
East Java Tour Bali to Surabaya 4D3N
Guide Ehboy and driver Goyo were great! Had an amazing tour and enjoyed each bit of it. Would definitely recommend for anyone considering a trip to the highlights of East Java.
13 August 2025
Unprompted review
Reply from Java Volcano Tour Operator
Thank you very much, Luke 🙏
We’re delighted to hear you had an amazing experience with our East Java Tour from Bali to Surabaya! 🌋✨
Your kind words about our guide Ehboy and driver Goyo mean a lot — we’ll be sure to pass on your compliments to them.
We truly appreciate your recommendation and hope to welcome you again for more adventures in Indonesia. 🌿
– Java Volcano Tour Operator Team
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