Unacceptable and Unprofessional Service
When I first started out with Jasmeow, she was decent and quick to solve problems. I had to end my service because of many different issues. The first big problem was TCPshield, which caused daily mass player disconnects and many other connection problems including where some players could not even connect at all. I get it, it's TCPShield that's broken, but this went on for 7+ months and is still ongoing. She refused to disconnect me from TCPShield when I asked, I told her I want off it many times. Then I asked if I could use Infinity Filter, an alternative. She said yes then never did the work. I paid for 2 months of Infinity Filter while with her and it never got done. My server is having daily disconnects, and no help from her even when I offered my own solution. That alone is so bad.
Really, she's stopped doing anything. So I don't understand any of the good reviews, maybe some clients are more important. When I told them to add my new Sysadmin's SSH key, she told me she would do it on Monday night. Didn't happen, I had to keep reminding her all week, which a few days later she comes and tells me it's her "lowest priority". She's was rude to me just for asking, after I didn't get replies in over a day. It takes seconds to do, and she just wouldn't do it. This isn't even everything. Unprofessional, untrustworthy, rude.








