Jamesfrizelles Reviews 2

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.8

Great

TrustScore 4 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Will be back again..

I was in the market for a "New to me" car.
After a search of the internet, I found one I wanted to test drive.
I enquired and got a phone call later in the morning to book in a Test Drive.
The Salesman I was seeing was with other customers and Vince stepped up and get me on the road.
I love the car. Filled out the paperwork and then was taken to see Grace the Finance manager to arrange payment.
WOW.. Everything went smooth as Silk....
I would recommend James Frizelles Southport to everyone.

13 December 2020
Unprompted review
Rated 1 out of 5 stars

VW service specialists are NOT specialists

James Frizelles VW in Lismore and VW Australia have destroyed any faith I have in VW. The sunroof on my Tiguan started leaking and they couldn't tell me what the problem was yet they advertise as "know your VW inside and out". Ultimately they denied all responsibility, as did VW, and refused to reply to my concerns.
Unacceptable experience.

6 December 2016
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look