Jackpota Reviews 

8,867
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 6,508 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product, highlighting it as an amazing online casino with enjoyable games and a great selection of slots. Many users appreciate the overall user experience, noting the fun and entertainment provided, along with bonuses and promotions that add extra value. The website and app are consistently described as easy to use, navigate, and offering a straightforward experience. However, some people mentioned issues with payments, including accounts being restricted or funds withheld, particularly after winning larger amounts. A few other people also felt that the site's Return to Player (RTP) rate was low, making it difficult to win or redeem.

What people talk about most

Product

People report positive experiences with the product, praising the great games, exciting bonuses, and good... See more

User experience

Consumers find the user experience to be largely positive, with many describing it as a great and enjoyable... See more

Payment

Reviewers highlight ambiguous aspects of payment, with many praising quick payouts and easy cash-out... See more

Website

Reviewers mention positive feedback about the website, with many praising its ease of navigation, great... See more

Application

Clients share positive opinions on the app, with many considering it the best and their favorite online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing online casino. I won $750 on 200x $5 free spins gifted by Jackpota, & never made a single purchase. Also, I'd like to add that rhe cashout was way faster than expected with account standings... See more

Company replied

Rated 5 out of 5 stars

I’ve really enjoyed playing at Jackpota. The site is easy to use, the games are fun, and there are plenty of opportunities to win. I’ve had some nice wins, and the payouts were processed smoothly. The... See more

Company replied

Rated 5 out of 5 stars

Was a little skeptical at first because I wasn’t winning had gave up then decided to come back then won enough to redeem forst go round played some more and now week or two later cashing out on a ni... See more

Company replied

Rated 5 out of 5 stars

JACKPOTA CASINO, I would love to extend my gratitude to the entire team of Jackpota Casino game for creating such an exceptional product. It had provided me with countless hours of entertainment.

Company replied


Company details

  1. Gaming service Provider
  2. Online Casino or Bookmaker

Written by the company

Jackpota is a social casino website and application that offers a huge range of online casino games from top providers such as Pragmatic Play, Playtech, 3Oaks, Relax Gaming, Playson and many more. Our games can be accessed on various devices and platforms, including PC, mobile phones, and tablets.

🎰 Play, Have Fun, Win Real Prizes!

Written by the company

Jackpota is your ultimate destination for thrilling slots, big jackpots, and REAL Prizes rewards. Play for FREE - No purchase necessary. 18+ only.

Free Sign-in Coins package

No Purchase necessary!

7,500 Gold Coins and 2.5 Sweeps Coins welcome package.

Contact info

Jackpota - #1 Social Casino in USA

🎰 Play, Have Fun, Win Real Prizes!

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(8,867)

6,326 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love it so far and I have no idea how…

I love it so far and I have no idea how to make it better

3 July 2026
Jackpota logo

Reply from Jackpota

Hi Steven,

Thank you so much for your wonderful review!

We’re happy to hear you had a smooth experience and enjoyed the games.

It’s great to know you found it fun and fair, our goal is to provide exactly that kind of experience for all our players.


If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.

Thank you for your continued loyalty and trust!

Best regards,

Rated 5 out of 5 stars

All the games have great graphics

All the games have great graphics, a little play and a wonderful experience overall I love your app and I love to play the games, thank you so much

3 July 2026
Jackpota logo

Reply from Jackpota

Hi Angela,

Thank you so much for your wonderful review!

We’re happy to hear you had a smooth experience and enjoyed the games.

If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.

Thank you for your continued loyalty and trust!

Best regards,

Rated 4 out of 5 stars

Great Rewards

Great Rewards

3 July 2026
Jackpota logo

Reply from Jackpota

Hi Kente,

Thank you so much for your wonderful review!

We’re happy to hear you had a smooth experience and enjoyed the games.

If you ever have any questions or concerns, please don’t hesitate to reach out to us. The team here at Jackpota.com is always happy to assist and make your experience even better.

Thank you for your continued loyalty and trust!

Best regards,

Rated 2 out of 5 stars

Haven't won anything kinda seems like a…

Haven't won anything kinda seems like a scam at this point

3 July 2026
Jackpota logo

Reply from Jackpota

Hi

Thank you for sharing your feedback. 

We're sorry to hear that your experience hasn't met your expectations. 

Our games are based on random outcomes, so every spin or play is independent and wins can never be guaranteed. 

We appreciate you giving Jackpota a try, and we hope your experience improves in the future.


Best regards,

Rated 5 out of 5 stars
Jackpota logo

Reply from Jackpota

Hi there,

Thank you so much for your positive review! We’re thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. We look forward to seeing you again soon!

Rated 2 out of 5 stars

I had one big win otherwise I can never…

I had one big win otherwise I can never win more than $100 at a time and then it just takes it right back lately. It seems like I can’t ever get a bonus round and I never win anything.

1 July 2026
Jackpota logo

Reply from Jackpota

Hi Heather,

Thank you for your feedback.

We're sorry to hear that you had a disappointing experience. We understand that every player has different preferences, and we appreciate you taking the time to share your thoughts. Our team is always working to improve the game, and input like yours helps guide those improvements. If there's anything specific you’d like to share about what didn’t meet your expectations, we’d love to hear more so we can better understand and assist.

Rated 5 out of 5 stars

Fast payouts and great games to chose…

Fast payouts and great games to chose from

2 July 2026
Jackpota logo

Reply from Jackpota

Hi Vincent,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.

Rated 4 out of 5 stars

I had a great experience and lots a…

I had a great experience and lots a games to choose from.

3 July 2026
Jackpota logo

Reply from Jackpota

Hi there,

Thank you so much for your positive review! We’re thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. We look forward to seeing you again soon!

Rated 4 out of 5 stars

I've played on Jackpota quite a few…

I've played on Jackpota quite a few times. It's very enjoyable and keepss time going by as fast or slow as you need it to!! Lol... I think p people should play with Jackpota cuz I've tried many others but they are certainly the winning one in my eyes... Thank You Jackpota!!!!

3 July 2026
Jackpota logo

Reply from Jackpota

Hi Leahroo,

Thank you so much for your positive review! We’re thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Grade A Casino

Jackpota has great package offers, great chances at winning, games with high percentage RTP's and a very quick to respond support team. They are helpful and do detailed explanations.. I had made a recent review on Jackpota indicating the redemption process was slow. that is not correct. An ACH Transaction takes 3-5 days and the redemptions came within that time frame. 100% my mistake. I failed to do my due diligence expecting notifications of SMS and Email from the Bank which they didn't send me, I failed to check the deposits in my account. Jackpota, my sincerest apology.

15 June 2026
Jackpota logo

Reply from Jackpota

Dear Customer,

Thank you for taking the time to share your detailed feedback and for your kind words! We truly appreciate hearing from our players.

We're so glad to hear that you've had a great experience with our package offers, games, and support team. It means a lot to us that you took the time to update your review and clarify the redemption timeframe. Thank you for your honesty and for acknowledging the standard processing times.

If there's ever anything we can assist you with, please don't hesitate to reach out. We're always here to help!

Rated 5 out of 5 stars

It works

Best price discount

3 July 2026
Jackpota logo

Reply from Jackpota

Hi Christopher,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.

Rated 5 out of 5 stars

First time I signed on in a long time…

First time I signed on in a long time and redeemed a decent amount

4 July 2026
Jackpota logo

Reply from Jackpota

Hi Joshua,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.

Rated 5 out of 5 stars

Hello great and happy

Hello great and happy

3 July 2026
Jackpota logo

Reply from Jackpota

Hi Pascha,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.

Rated 3 out of 5 stars

Not enough Daily bonuses to make it…

Not enough Daily bonuses to make it worth logging in everyday

3 July 2026
Jackpota logo

Reply from Jackpota

Hi Eric,

Thank you for your feedback . 

We're sorry to hear that you had a disappointing experience. We understand that every player has different preferences, and we appreciate you taking the time to share your thoughts. 

Our team is always working to improve the game, and input like yours helps guide those improvements. If there's anything specific you’d like to share about what didn’t meet your expectations, we’d love to hear more so we can better understand and assist.

Rated 5 out of 5 stars

Everything about y'all

Everything about y'all

3 July 2026
Jackpota logo

Reply from Jackpota

Hi Shaun,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.

Rated 4 out of 5 stars

Good chances to win

I did a lot better than most of the other sites

3 July 2026
Jackpota logo

Reply from Jackpota

Hi Dustin, 

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.

Rated 5 out of 5 stars

Fast payout

3 July 2026
Jackpota logo

Reply from Jackpota

Hi Michael,

Wow, thank you for the amazing 5-star rating! We’re so happy to hear that you had a positive experience with our site. Your kind words motivate us to keep delivering excellent service. If you have any questions or need assistance in the future, we’re here to help!

Rated 5 out of 5 stars

Fun and win alot

Playing and my odds of winning were great didnt feel like the game is taking money

2 July 2026
Jackpota logo

Reply from Jackpota

Hi Robert,

Wow, thank you for the amazing 5-star rating! We’re so happy to hear that you had a positive experience with our site. Your kind words motivate us to keep delivering excellent service. If you have any questions or need assistance in the future, we’re here to help!

Rated 5 out of 5 stars

Knowing that they have ALL the games I…

Knowing that they have ALL the games I like

5 July 2026
Jackpota logo

Reply from Jackpota

Hi Xavier,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.

Rated 5 out of 5 stars

Variety of games quick payouts and…

Variety of games quick payouts and great deals!

4 July 2026
Jackpota logo

Reply from Jackpota

Hi Anthony,

Thank you so much for your fantastic review! We’re thrilled to hear you had a great experience with us.

Your satisfaction means everything to us, and we truly appreciate your support.

We look forward to seeing you on our platform again soon.

Should you have any other questions or concerns, please do not hesitate to contact our Customer Support Team at support@jackpota.com (mailto:support@jackpota.com) or via our 'Live Chat' help.

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