Impossible to withdraw
Hello! So, I create account here to place some bets. Few deposits I lost and after I won few bets and were in no loss position I tried to withdrawal my money. And things starts here. All requests was rejected. Support ask me to made all kind of selfies with all documents (at all I uploaded like 10 files). Support said that everything is ok now and I can withdrawal, but next day I got message from support:
"Anton, at the moment your withdrawal is undergoing our regular checking procedure. No worries, it is nothing big, it helps us to ensure fair play and security for our players. This checking can take up to 31 days."
The funniest thing we are talking about 200 usdt withdrawal ahahah
username: antonov
Reply from Izzicasino
Hello Anton,
Thank you for reaching out. We understand how frustrating it can be to experience delays in the withdrawal process. Our goal is to ensure a secure and fair gaming environment for all players, which is why our verification processes are thorough. According to our platform's Terms and Conditions, Sports Section, clause 10.4, such checks can indeed take up to 31 days:
The IZZI Sportsbook platform has the right to limit the ability to withdraw funds for up to 31 calendar days in order to verify an account for signs of unfair play. The methods and results of verification of gaming activity are confidential.
If you have any further questions or need assistance, please feel free to contact our support team.
Best regards,
Izzi Casino