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Als einer der ersten Online-Fahrradgeschäfte in den Niederlanden, bieten wir, seit 2004, den modernen Weg zu einem neuen Fahrrad. Im Jahr 2004 war der Kauf eines Fahrrads über das Internet ungewöhnlich, aber in der heutigen Zeit ist das Online-Shopping ist nicht mehr wegzudenken. Trotz der Entwicklungen rasch folgen ist unsere Philosophie nicht geändert: Einfachheit! Wir glauben in einer klaren und einfachen Weg zu Ihrem neuen Fahrrad.
4.6
649 reviews
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While the bike delivery took longer than I had expected, I was kept informed of the delivery status by Marco.
Since the bike arrived I have really enjoyed it.
Reply from Izibike
Hello William,
thank you for your review and good to hear that you satisfied with our services.
Enjoy riding the new bike and have fun.
Marco | Izibike
The company sold a basket that does not fit on this bike. It forgot to send parts that belong on the bike and it took 3 weeks extra to send them to us afterwards. there was a delay in delivery and the delivery company was not reachable and did not contact us so it took 2 weeks after the promised delivery date before we received the bike. The company promised the childrens' seat and the basket would be attached on the bike upon delivery and this was not the case. The bike was completely wrapped up and folded into a flat package.
allthough personell is very friendly; we are not satisfied.
Reply from Izibike
Hi Rk,
We’re sorry to hear about your experience with our company. Of course we try to attach every bike components on the bike if it fits into our delivery box. Sometimes we send parts afterwards to minimize the risk of transport damage, so unfortunately this has happened to your order. We apologize for the time it took and offered you some suggestions, so hopefully we can still come to a good solution!
Kind regards,
Team Izibike.de
It took a few days longer to get the bike than the ad promised. The bike is great! But getting it delivered was a serious pain. The company that delivered the bike was extremely inflexible in the drop-off. They only deliver in the mornings on weekdays and it was really hard to find a way to make that work (because of work and the kids school times). It would be great if they also had a time frame in the afternoon or deliver on Saturdays.
Bike delivered on time, box slightly damaged but no damage to bike!
The delivery of the bike was very fast and the bike was securely packaged.
webshop good and order process simply.
very fast delivery and perfect communication.
Thank you
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