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1.7

Bad

TrustScore 1.5 out of 5

20 reviews

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Rated 1 out of 5 stars

Do not buy from ixo24.com or in case of problems get a lawyer

I had to use a lawyer to get my money back after they sent me the ordered goods despite canceling my order 2 weeks before they sent me the goods about 2.5 months after I had purchased them. The website stated delivery within 2-3 weeks which did not change during the 2.5 months waiting. Even when I canceled my purchase after 2 months the website still stated delivery within 2-3 weeks. Only thanks to my lawyer did I also get the full amount of my purchase back. They tried to keep 10% referencing to their general conditions which do not comply with Swiss law.

So best: stay away from ixo24.com

9 January 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY from team

DO NOT BUY from team. Same company as onlyshop.ch. Read those comments, the same apply here.
I suspect they created this company as they had too many negative feedbacks for onlyshop.ch and then nobody ordered from them.
I had 3 orders, each one of them were never delivered, yet they tried deducting 10% cancellation fee, even if they were the one trying to cancel after 9 months!!! They don't keep anything they say, including the return money which was also delayed.
SCAM COMPANY.

15 December 2021
Unprompted review
Rated 2 out of 5 stars

Literal Scumbags

I purchased 3 new Dell monitors from ixo24.com. I spent around 1,200.- total for all 3. The main display which was around 800.- arrived in less than a week with no problem. They did say it was brand new, but it was clearly open box because there was a big scratch at the back of the case, so clearly opened prior. The 2 other monitors never even arrived, costing 400.- total. Best of all, now the site complains there's no account linked to my email so I can't do anything about it.
Never doing business with ixo24 again. While their prices seem tempting, just go to Digitec or Galaxus instead.

24 November 2021
Unprompted review
Rated 1 out of 5 stars

Obviously a scammer!

Obviously a scammer!
Placed 2 different orders and never shipped claiming a restock problem. But everything was in stock when I placed the order. Thankfully I have an insurance on my credit card

26 September 2021
Unprompted review
Rated 1 out of 5 stars

Stay away from this online shop

Stay away from this online shop.
When you see items "in stock, available immediately", it is not necessarily true!
You pay and then they say they need to order from their vendor with no delivery date.
Cancellation is not accepted (very unprofessional), even if in their cancellation condition they say that this is possible, be aware!
No answer to phone calls, rude support.
Money is gone, nothing shipped.

24 August 2021
Unprompted review
Rated 1 out of 5 stars

Stay away from Fabio Russo

Stay away from Fabio Russo (and his so called "employees") and his business constructs.
Salesmaster and Netmaster (and all other *master branches) serve only one purpose: Money laundering!
IXO24.com and Onlyshop.ch (online shops) fulfil the purpose to scam people by fake product advertisements and reviews. Goods will never be available and therefore not shipped, never! You'll pay, they keep the money, won't refund nor answer you. Instead, they shift the money between these letterbox companies.

Since their AGBs are illegal, this company must be sued by filing a law suit.

(I wonder how you can sleep at night, knowing customers out there are waiting for their money (CHF 1000 - 10'000 per customer). You force people to consider vigilantism.)

30 July 2021
Unprompted review
Show reviews in all languages. (20 reviews)

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