iwearbisous Reviews 

211
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Hands down the best sunglasses I have ever owned. They are incredibly well-made, comfortable and durable. I bought my first pair two years ago (wear them daily) and they are still in fabulous conditio... See more

Rated 5 out of 5 stars

Bisous is the GOAT sunglasses company ! Jonas and the team at Bisous are the gold standard in the sunglasses industry for quality and unmatched customer service. Have bought multiple pairs over th... See more

Rated 5 out of 5 stars

Not only do Bisous offer a sleek and elegant product, they also offer exceptional customer service. I highly recommend Bisous as the wide array of frames and styles they have will be suitable for... See more

Rated 5 out of 5 stars

These shades are everything I didn’t know I needed! Wearing The Martini by Bisous Sunglasses has me feeling bold, stylish, and ready for anything. From the sleek piano black acetate to the polished... See more

Company details

  1. Sunglasses Store

Written by the company

Bisous designs and sells the best looking, highest quality sunglasses on the planet. We back all of our products with super fast shipping, great customer service and the industry's best replacement program, because leisure happens.


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(211)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Quality, Great Design!

Both pairs of sunglasses rock! The unique designs, lightweight material, and craftsmanship set these sunglasses apart from other more expensive brands. Plus the entire process of navigating the well-designed website to the quick shipping made the experience even better.

25 January 2023
Rated 5 out of 5 stars

Bisous stands by their product and…

Bisous stands by their product and their replacement program. I lost my Gunmetals while enjoying the rigors of leisure in the Caribbean and unfortunately lost them to Davy Jones.

I reached out to Bisous and the replacements were delivered next day.

18 January 2023
Rated 5 out of 5 stars

UPDATED

UPDATE:Since writing my review just a few days ago I promptly received an email from the owner, Jonas and I received my sunglasses yesterday!!! I have not previously experienced such amazing customer service !!! Thank you Jonas for your swift attention to resolving this matter!!! I ABSOLUTELY love Bisous sunglasses and always receive compliments on them!!!! I gave my son my first pair, this order was to replace them but I look forward to ordering more in the future!!! If you are looking to support a fantastic small business this is a good one!!! They are definitely on the right track!!! Thank you Jonas!!!
Kimberly

I placed my order November 8th. Received an email saying my order was cancelled so I contacted customer service and was told it was a mistake and that they would be shipped out ASAP, 2 1/2 weeks later I was informed that you received my order and shipping info would follow. I STILL have not received my order.

13 December 2022
iwearbisous logo

Reply from iwearbisous

Kimberly,
We sincerely apologize for the delay here. This order was placed through a partner website and we had a glitch. I will follow up with you via email right away,
Sincerely,
Jonas

Rated 5 out of 5 stars

The best sunglasses ever!

The best sunglasses ever!! This is my second pair. Lost my first and had the easiest replacement with Bisous. They also have the best loss policy. No other sunglass company offers anything like it!!

3 October 2022
Rated 5 out of 5 stars

Love the glasses but even more than…

Love the glasses but even more than that, in a day when customer service is so lacking this company has changed that! What other companies CEO’s put their cell number on their Instagram profile and invite you to call and actually answer!! I’ll order more and more! Thanks Jonas!

7 September 2022
Rated 5 out of 5 stars

5 Stars

The quality of the product, packaging, and style is outstanding. Need the whole line now!

31 August 2022
Unprompted review
Rated 5 out of 5 stars

I love this brand

I love this brand. Purchased two pair and both are top notch. Packaging and accessories are better than most high end eyewear brands. Service and follow up are both at a high level. PS... the glasses are DOPE!

17 August 2022
Rated 5 out of 5 stars

Do yourself a favor: Go Bisous

I seriously bought these glasses because their advertising is some of the best I’ve seen. It helps that they’re also an awesome team of people who dream big and deliver quality products. What’s not to love? If you’re not wearing Bisous, what are you even wearing?!

10/10 would buy again. It’ll put a smile on your face the second they’re on.

11 August 2022
Rated 5 out of 5 stars

Superior Sunglasses

I have owned very high end sunglasses through the years, but these beat them all hands down, superior style, superior craftsmanship, every detail down to the packaging, storage case, customer service,
I have already been asked at least 10 times where I got these and have told everyone to get on the website and check them out.
Thank you for a wonderful experience

10 August 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look