It was easy knowing that it would be sent out on time & show up at door. I didnt have to go to doctors or wait for prescriptions. I had great success. Food noise was gone literally within 24 hours, cr... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great product that actually works! Only small nausea the first week but no other major side effects! An influencer gave me their promo code and I was hesitant at first but really glad I decided to tak... See more
Company replied
Excellent service from start to finish! Communication through chat was quick and responsive, and all of my questions were answered thoroughly and professionally. I really appreciated how easy and smoo... See more
Company replied
I had the pleasure of working with JB. I had ordered a product but never received a shipping confirmation even though the money was deducted from my account. JB stayed in contact with me over the cour... See more
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Company details
Written by the company
At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.
Contact info
111 NE 1st Street 8th Floor #8564, 33132, Miami, United States
- 866-464-8989
- support@ivyrx.com
- ivyrx.com
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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Rep was able to solve shipping issue…
Rep was able to solve shipping issue and payment date fast & smoothly. Satisfied with IVY RX thus far. Thanks
26 May 2026
Reply from Ivy Rx
Thank you for your wonderful feedback! We’re so glad to hear our team member was able to resolve your shipping issue and payment date quickly and smoothly. Providing responsive, understanding, and efficient support is something our team truly values, and we’re happy you’ve been satisfied with your experience with Ivy Rx so far. We truly appreciate your trust and are always here if you need anything.
Lei was very helpful and kind
22 May 2026
Reply from Ivy Rx
Thank you for your kind feedback! We’re so glad to hear Lei was very helpful and kind during your experience. Providing understanding, responsive, and supportive care is something our team truly values, and we’re happy Lei made such a positive impression. We truly appreciate your trust in Ivy Rx and are always here if you need anything.
My confusion was handled perfectly
There was a lot of confusion on my part but I was able to speak to someone and they made things more understandable. I was a little disappointed at first because it seemed like they just kept using scripted responses instead of answering my question. My whole thought process changed when I was able to speak with someone. Thank you!
24 May 2026
Reply from Ivy Rx
Thank you so much for your honest and thoughtful feedback! We truly appreciate you sharing both your initial frustration and the positive outcome after speaking with someone directly. Providing understanding, responsive, and clear support is something our team deeply values, and we’re glad we were able to make things more understandable and turn your experience around. Your feedback helps us continue improving the way we communicate and support our patients. We truly appreciate your trust in Ivy Rx and are always here if you need anything.
Great customer service and quick…
Great customer service and quick responsiveness for help.:)
25 May 2026
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re thrilled to hear that you experienced great customer service and quick responsiveness when you needed help. Providing prompt and dependable support through Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re thrilled to hear that you found our team professional, informative, and helpful throughout your experience. Providing dependable support through Transparency, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
Reply from Ivy Rx
Thank you so much for your wonderful feedback! We’re thrilled to hear that you consider Ivy Rx the best company and that you’ve had such a great service experience with our team. Providing dependable care through Responsiveness, Trustworthiness, and Understanding is always our goal. We truly appreciate your support and we’re always here if you need anything.
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that our team was proactive and helpful throughout your experience. Providing attentive support through Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
RHINARD gave great customer service was…
RHINARD gave great customer service was very fast and friendly
25 May 2026
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re thrilled to hear that Rhinard provided great customer service and was both fast and friendly throughout your experience. Delivering supportive care through Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
Jan- Very efficient and helpful support
Jan was able to help me set up my own referral link and made the whole process really easy. Even though I wasn’t able to respond right away, he stayed on top of everything and was very efficient and helpful throughout the process. I really appreciated the quick support and communication.
25 May 2026
Reply from Ivy Rx
Thank you so much for sharing your experience! We’re thrilled to hear that Jan was able to make setting up your referral link easy and stress free. It’s wonderful to know that the team stayed proactive and continued supporting you throughout the process, even with delayed responses. Providing efficient and dependable support through Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your kind words and support, and we’re always here if you need anything.
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re thrilled to hear that our team provided such an amazing experience for you. Delivering dependable care through Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
I asked for instructions on how to take…
I asked for instructions on how to take the medication and Carlo sent me exactly what I needed. Thank you very much.
25 May 2026
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re thrilled to hear that Carlo was able to provide the exact instructions you needed for taking your medication. Making sure patients feel informed and supported through Transparency, Understanding, and Responsiveness is always important to us. We truly appreciate your support and we’re always here if you need anything.
Reply from Ivy Rx
Thank you so much for your feedback! We’re glad to hear that you received quick responses to your questions and had a helpful experience with our team. Providing prompt and dependable support through Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
Reply from Ivy Rx
Thank you so much for your amazing feedback! We’re thrilled to hear that the Ivy Rx customer service team has provided such a great experience for you. Delivering dependable care through Responsiveness, Understanding, and Trustworthiness is always our goal, and your recommendation truly means a lot to us. We truly appreciate your support and we’re always here if you need anything.
Reply from Ivy Rx
Thank you so much for your wonderful feedback! We’re thrilled to hear that Rosette was so accommodating and easy to work with throughout your experience. Providing smooth and supportive care through Understanding, Responsiveness, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
Sai was so helpful and addressed my…
Sai was so helpful and addressed my questions quickly and professionally! Great customer service!
25 May 2026
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re thrilled to hear that Sai was so helpful and able to address your questions quickly and professionally. Providing dependable support through Responsiveness, Understanding, and Trustworthiness is always our goal, and we’re so glad you had a great customer service experience. We truly appreciate your support and we’re always here if you need anything.
Reply from Ivy Rx
Thank you so much for your feedback! We’re so glad to hear that our team member was very helpful and able to support you throughout your experience. Providing caring and dependable service through Understanding, Responsiveness, and Trustworthiness is always important to us. We truly appreciate your support and we’re always here if you need anything.
I needed help with a change in my…
I needed help with a change in my medication and payments. Sai, was helpful and fixed the problem.
Thank you!
25 May 2026
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that Sai was able to help with the changes to your medication and payments and quickly resolve the issue for you. Providing supportive care through Understanding, Responsiveness, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
Paul was very helpful and provided the…
Paul was very helpful and provided the exact service I needed without any bumps!
24 May 2026
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re thrilled to hear that Paul was able to provide exactly the service you needed and make the process smooth and hassle free. Delivering dependable support through Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
Paul is awesome!…
Paul was able to answer my questions and alleviate my concern with ease and quick action.
24 May 2026
Reply from Ivy Rx
Thank you so much for your wonderful feedback! We’re thrilled to hear that Paul was able to answer your questions, ease your concerns, and take quick action to help you. Providing clear and dependable support through Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
Reply from Ivy Rx
Thank you so much for your kind feedback! We’re so glad to hear that you’ve had a great experience with our customer service team and that the team has been willing to help whenever needed. Providing dependable support through Responsiveness, Understanding, and Trustworthiness is always our goal. We truly appreciate your support and we’re always here if you need anything.
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