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Company details

  1. Skin Care Clinic

Written by the company

At Ivy Nat we believe that it is important what you put on your body that's we only use the purest natural, organic, cold-pressed, vegan, cruelty-free ingredients, sourced from ethical producers, to create our beauty and wellness products. All our products are 100% natural and unrefined, they are made from the highest grade materials. They will appeal to anyone not wanting to use chemical based products that could be harmful.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Misdelivered order to wrong address and won't refund

I ordered a chemo turban from them and waited... and waited... I checked the order confirmation, and they had an order tracking button, but with a dead link. Two weeks in, I sent them an email asking about the whereabouts of my order, and they said their courier had delivered it, with no evidence shared. They showed me where they delivered the item, and it was the billing address instead of the shipping address. As there was no one to receive the package at the billing address, the item could not have been delivered there. I requested a refund, and 7 days later, they haven't replied to my email, and it has been nearly a month since I ordered the item. AVOID.

28 May 2025
Unprompted review
Rated 1 out of 5 stars

Purchased an item, which never arrived

Purchased an item, waited past the bank holiday for the item to be delivered….never arrived, baring in mind delivery states up to five days. I purchased two items and received no dispatch notification. Reached out to the company twice via email, only to receive a response that they never received my prior emails…
Had to contact my bank in order to try and get back my money which the bank are still trying to do. When I called a number which I found online, in order to find out why I had not received my items, I was told the items were not dispatched because I contacted my bank, obviously because I never received the items!!!

23 May 2023
Unprompted review
Rated 5 out of 5 stars

Shuchona was very professional and…

Shuchona was very professional and friendly. I love the way she waxed my eye brows and did a good job of underarm and lower leg.

3 March 2022
Unprompted review
Ivynat logo

Reply from Ivynat

Glad to hear that you were happy with your treatment

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