While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
ITRM Ltd is a privately owned Managed Services Provider, based in Kent and Bristol. We offer a comprehensive suite of services in IT Support, IT Consultancy, Cyber Security, Data back up, Cloud services, Voice & Data Connectivity, Web Design & Development. We deliver rapid response times with AI driven threat protection to keep your business secure, we also have our own in-house Cabling and Relocation team to move you to a new office or upgrade your existing set up. For 27 years, ITRM has delivered reliable and customer-focused It solutions across the Southeast, we offer bespoke digital transformations and cybersecurity services to enhance your IT structure. We have clients across every sector and many Charities. Our services can enhance your existing IT set up or we can fully manage it for you if you do not have your own internal IT department. Winners of the Bexley Business Awards, Business of the Year , Best Customer Service & Best Legacy Business 2026
Henbury Road 5, BS10 7QR, Bristol, Henbury, United Kingdom
3.8
2 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everytime I call ITRM my call is answered swiftly, and they always get the issue fixed. Friendly and easy to deal with. Lovely staff and good service! Thank you!
Reply from ITRM Limited - Bristol
Thank you very much for your recent review Rosie, we really appreciate you taking the time to give us feedback.
ITRM provides a great service for the charity I work for. They are responsive, have good technical skills and I trust them. The Account Manager is excellent and I am happy to have ITRM as a partner.
Reply from ITRM Limited - Bristol
Thank you so much for sharing this. Supporting your charity means a great deal to all of us, and it’s wonderful to know our team and your Account Manager have made such a positive difference. We truly value the trust you place in us.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
