Amazing customer service. I purchased a Lenovo Carbon X1 laptop from them about 7 months ago and suddenly it developed a fault and wouldn't boot. I had low expectations that anything would be done, bu... See more
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Bought a pair of Dell Ultrasharp U2518D monitors, refurbed grade A. Condition even better than expected - maybe the odd minor scuff on the case in not very visible locations but otherwise looked near... See more
Company replied
I have to say I am very pleased with the customer experience received by Crown Workspace - IT Resale colleague, Kamren Roberton. Kamren helped me select the equipment, based on our needs - ensured we... See more
Company replied
Purchased a lovely looking monitor but sadly, it went bad. I contacted the customer services and they without missing a beat offered to send me a replacement monitor out the next day. Even though we... See more
Company replied
Company details
Written by the company
High quality refurbished IT equipment from top brands at a fraction of the cost of buying new.
Contact info
1 Ardra Road, N9 0BD, London, United Kingdom
- 0203 8742633
- itresale.uk@crownww.com
- itresale.co.uk
4.8
Excellent
186 reviews
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Outstanding products, prices and customer service
I've used the company many times. Outstanding products, prices and customer service.
28 November 2024
Reply from IT Resale
Thank you so much for your repeat business, it means a lot to us.
Please get in touch if we can help with anything else :-)
Great item exactly as described
Great item exactly as described.
Top service
Thanks guys.
21 November 2024
Reply from IT Resale
Thank you for your review. We hope to work with you again :-)
Great customer Service and smooth and…
Great customer Service and smooth and easy purchase
14 November 2024
Reply from IT Resale
Thank you for taking the time to leave a 5* review. Please get in touch with the team if there is anything else we can help with :-)
Overall very happy with the purchase…
Overall very happy with the purchase (excellent/perfect condition) though I had purchased a VESA version of an iMac and received one with the standard stand so have had to buy an adapter and mount it with the stand in place. Delivery was delayed by a day but not sure whether that was down to ITResale or DHL. I tried to call a couple of times but couldn't get through. All worked out ok in the end but more communication from ITResale would have appreciated.
30 September 2024
Reply from IT Resale
Thank you for your detailed feedback! We’re glad to hear you’re happy with your purchase and that it arrived in excellent condition. We apologise for the mix-up and the delay in delivery. We understand how important communication is, and we’ll work on improving that for our customers. If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your understanding and support!
Reply from IT Resale
Thank you for your positive review! We're thrilled to hear that you found our selection, pricing, and service to your liking. If you have any suggestions or need assistance, feel free to reach out!
Great site and process
The website is clear and you can see straight forward prices and delivery, what not to like a returning customer
28 August 2024
Reply from IT Resale
Thank you for your review. We appreciate your repeat business and hope to work with you again soon :-)
Fast delivery and as described 👍
5 August 2024
Reply from IT Resale
Thank you for leaving a 5* review. Please get in touch if we can help with anything else :-)
Excellent service
Excellent service
Great products at great price
Excellent communication
Thank you
15 July 2024
Reply from IT Resale
Thank you for taking the time to leave a 5* review. Please get in touch if there is anything else we can help with :-)
Very good experience with this company
Very good experience with this company, we buy time to time different stuff regarding IT and we experience they are good in price and the staff is very cooperative.
15 July 2024
Reply from IT Resale
Thank you so much for your business, we hope to continue working with you :-)
Excellent service
Excellent service, and amazing value for money! Will definitely shop with you again. 😀
22 July 2024
Reply from IT Resale
Thank you for your 5* review! We look forward to working with you again :-)
Really good laptop condition
Really good laptop condition. I have used IT resale several times before and will use again. When I've had any issues they have addressed them promptly and with no fuss.
15 July 2024
Reply from IT Resale
Thank you for your continued business and your 5* review. We look forward to working with you again soon :-)
Bought a TV from these guys that never…
Bought a TV from these guys that never showed, tracking didn’t work and they haven’t responded to my emails. Avoid or you will get scammed too
5 December 2023
Unprompted review
Reply from IT Resale
Hi Declan, please accept our apologies for the delay and lack of communication. I understand the TV was successfully delivered on the 13th December. We have since been in contact via email to apologise for the delay you experienced and to see if there is anything else we can help with. Customer service is extremely important to us, and we will ensure that we avoid this happening again in the future.
Please get in touch if there is anything else you would like to discuss.
Responsive, speedy and good quality
Crown ITResale were responsive and listened to my requirements carefully. I was very happy with the speed of delivery and the qualify of the monitors purchased. Would recommend them and use them for future purchases.
17 August 2023
Unprompted review
Reply from IT Resale
Thank you for leaving us a great review, it means a lot to us. Our team are very happy that you are satisfied with your purchase and customer service you received. We hope to work with you again :-)
Great Idea and Company!
Ordered a monitor for next to nothing, arrived quickly and in great condition. Great idea for preventing e-waste and for saving a bit of cash !
31 August 2023
Unprompted review
Reply from IT Resale
Thank you for leaving a 5* review! Please get in touch if we can help with anything else :-)
Monitors in great condition
Monitors in great condition and sent out quickly with the requested cables. Working perfectly. Thank you
10 August 2023
Unprompted review
Reply from IT Resale
Hi Ellie!
Thanks for the review. We're pleased you're happy with your purchase. Get in touch if there is anything else we can help with :-)
The product is excellent
The product is excellent, but delivery was postponed 2 times. This is down to the carrier NOT Crown IT
30 August 2023
Unprompted review
Reply from IT Resale
Thank you for the review and understanding the delivery delay. We hope to work with you again :-)
Excellent product at a very good price
23 July 2023
Unprompted review
Reply from IT Resale
Thank you for leaving a 5* review. Please get in touch if there is anything else we can help with :-)
Arrived on time and works perfectly to…
Arrived on time and works perfectly to date with no visible damage on casing
19 June 2023
Unprompted review
Reply from IT Resale
Thank you for leaving a review. Please get in touch if there is anything else we can help with :-)
Great experience
Great experience, Ibrahim was super helpful throughout. Very professional service I can't recommend highly enough!
4 May 2023
Unprompted review
Reply from IT Resale
Thank you for taking the time to review us. We will pass this onto Ibrahim. Please get in touch if we can help with anything else :-)
Highly recommended
I’ve been using IT resale for about 3 years now for monitors. I needed to get a new laptop so had a look at what was available. The team mailed to advise me about a delay to it being shipped and as a sign of good will said they would send a higher spec machine than purchased.
24 April 2023
Unprompted review
Reply from IT Resale
Thank you for taking the time to leave a review. The team are happy they that you were satisfied with your experience and look forward to working with you again soon :-)
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