While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This company is a fraud. Be aware. They will set you up with a provider, however, they will bill your credit card months later with no warning. I used a provider to help with my website and paid him $... See more

Rated 5 out of 5 stars

I initially worked with freelancers on Fiverr but decided to try ithire.com. I'm glad I made the switch! I hired Ida to help with a financial model and AI consultation. She did a fantastic jo... See more

Rated 1 out of 5 stars

Suspicious platform! We were contacted by a freelancer on Upwork who redirected us to Ithire, never carrying out the work, in fact the platform recommends enabling automatic payments, so in pr... See more

Rated 1 out of 5 stars

I used IThire two years ago, this week i got charged 5k€ although there was no work logged by previous projects. I think they got hacked and security seems to be an issue. Customers service reacted... See more

Company details


Contact info

  • 2810 N Church St, 19802, Wilmington, United States

  • ithire.com

3.0

Average

TrustScore 3 out of 5

140 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company is a fraud

This company is a fraud. Be aware. They will set you up with a provider, however, they will bill your credit card months later with no warning. I used a provider to help with my website and paid him $525 through the site last June. Then, in October random and irregular charges started showing up on my credit card for $200 each. In December and January they charged me three of these each month! There are no invoices since last June and no work listed on my account for them. They are simply stealing money through unauthorized billings. I only noticed when I was doing my taxes. They have no phone number and no address. There is no way to complain about this. Do not use them under any circumstances. And if you already have, delete your account and report them to the FTC, FBI and your credit card company.

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Beware fraudulent company

I used a freelancer from these scammers & that person charged ludicrous amounts of time that was not spent. A project that was agreed to be around £200 was charged at over £3k.
Then since closing the contract this company regularly (cleverly its sporadic) continues to take over £500 out of my account hoping i dont notice.
I have reported them to the police & my bank for fraud.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

Creditcard charged

I used the service 3 years ago. My credit card got charged several times last year without a reason. I only got back half of it. No reply on emails anymore.

15 November 2024
Unprompted review
Rated 1 out of 5 stars

Fraud!! Be Aware!!

If you have used this service, block your credit card immediatelly. They will try to charge you without any work. They tried first to charge for 2500$ 2 years ago. Now they charged 150$.
We dont have any work their, no job published, no card registered any more, but still they are trying.

Last time they said it was a bug in their system and refunded. But it's fraud!

Be Aware!!

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Horrible experience

Horrible experience! I was charged multiple times for services that I did not authorize. Even after closing my entire account with ITHire, my credit card was charged five additional times a year after canceling my account and three years after the last time I paid for a service with them. Unbelievable. Currently disputing the charges. Beware!!!

29 September 2025
Unprompted review
Rated 5 out of 5 stars

I also received proposals within an…

I also received proposals within an hour of posting my first task. The speed and quality of responses were impressive. This platform clearly understands the needs of businesses looking for web development and design talent.

5 September 2025
Unprompted review
Rated 5 out of 5 stars

My mobile app was developed from…

My mobile app was developed from concept to full release in only six weeks. The team tested every feature, listened carefully to my feedback, and even suggested improvements I hadn’t considered. The final result exceeded my expectations.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Secure Payments

The escrow payment system here truly benefits both sides. I wasn’t worried that the money would disappear without results, and the freelancer was sure they would be paid right after the work was approved. This gives peace of mind and lets you focus on quality rather than financial risks.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Posting my task was so simple that I…

Posting my task was so simple that I did it in just a few minutes, even without prior experience on similar platforms. The automated talent recommendations impressed me with their accuracy, as all suggested candidates had experience in my exact niche, which saved me a lot of time and effort.

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Definitely fraud

I was hiring a freelancer in 2023 over another platform and they asked me to move to ithire. I have created a paypal subscription there to pay the freelancer. 2 years later they somehow managed to reactive my subscription and charged 16.000 € from that. I was able to solve the problem with the paypal support and got my money back, but ITHire has refused to solve the problem, when I contacted them and made untrue statements.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for Small Business Needs

Finally found a platform that truly understands the needs of small and medium-sized businesses in web development and design. Before, I had to spend weeks searching for contractors, endless negotiations and checks, but here everything is built so that a business owner can quickly find the right specialists without unnecessary bureaucracy or stress.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD

we used this company last year, over a year later they started charging us for a recurring fee amounting to 22,500 USD. At first they are responsive and said it was a mistake, but they have since been unresponsive and never followed through with the refund commitment

22 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look