ITechworld Reviews 324

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and reliability of the products, finding them ideal for various uses, including van life, camping, and home backup. Many appreciate the excellent value, especially during sales, and highlight the speedy and free delivery service. The staff is frequently commended for being helpful, knowledgeable, and providing great advice, contributing to an overall positive service experience. However, some customers reported receiving used or damaged items, with issues such as missing manuals or cords, and visible stains. A few people also experienced product failures, including batteries and chargers, some within a few months of purchase. Additionally, a small number of reviewers noted slow delivery or issues with tracking, and some were dissatisfied with the after-sales service regarding faulty products or incorrect accessories.

What people talk about most

Product

Users describe positive interactions with product, with many praising the high quality and reliability of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the prompt and quick delivery... See more

Service

Reviewers mention positive feedback about service. Many customers praise the prompt, friendly, and efficient... See more

Quality

Clients share positive opinions on quality, with many praising the high standards and reliability of products... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great value for a great product (power station). Sale prices are fabulous, delivery was free and speedy. This product was a major step up from a smaller, earlier ITechworld product. They’ve been power... See more

Rated 5 out of 5 stars

I have these batteries in my work car 200 amps Caravan 480 amps Camper 400 amps They have been absolutely brilliant using there 3000 watt inverters It certainly transformed our camping as... See more

Rated 5 out of 5 stars

Just upgraded my 2 agm batteries with 2 itechworld 105ah, absolutely amazing with the difference in weight. Also added the controller with dcdc. I’m impressed that I can see the charging status easi... See more

Rated 5 out of 5 stars

Touched base with the office a couple of times had some great advice from Aiden got an awesome deal on a ps2000 and a 300w solar blanket. Came in handy with all the storms we had recently. I had loo... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

324 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 23% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bought two itech pro 120 batteries for…

Bought two itech pro 120 batteries for my van and a itechbc40 charger , had problems constantly with poor performance of the batteries, under very small load, batteries would go into safe mode constantly, with very little load, contacted itech world but got no help, then the batteries completely failed, the van won,t even work with the electricity on. Luckily i kept the old chinese made lithiums i removed , they work better than the itech ever did. Total waste of money, Shameful from an australian product.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Great products from ITech.

Great products from ITech.
Well made quality gear.
Ordering is simple and usually receive my orders to Country SA within days.
After Sales Service is excellent, will continue purchasing all my portable power requirements from ITech

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Just upgraded my 2 agm batteries with 2…

Just upgraded my 2 agm batteries with 2 itechworld 105ah, absolutely amazing with the difference in weight. Also added the controller with dcdc. I’m impressed that I can see the charging status easily on my phone. Very competitive pricing that made me pull the trigger with itechworld, Australian made is really important to me now and any set up questions were easily answered.
My coffee machine and e-bikes will now be fuss free.
Thank you

24 July 2025
Unprompted review
Rated 5 out of 5 stars

iTechworld Service

I have been dealing with iTechworld for several years now and have purchased many of their products over those years.
The products are of good quality and reliable as too are the staff. My recent encounter with Ellyce was very productive, I identified an issue I had and she was only too keen to assist. With people like Ellyce on iTechworld's staff, problem solving is made easy.

Thank you Ellyce and thank you iTechworld.

Keep up the good work and products.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Very Helpful Staff…

The staff are very considerate when discussing issues and providing support. They listen to your concerns and adapt accordingly. Very helpful

1 July 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a power station

I purchased a power station, it arrived within a week, was in solid packaging. The unit is well made and I ran a four hour test, I’m using it to power a fridge when the car is stopped. Works a treat, just have to see how it goes on a trip, but overall very happy with the price and product.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a PS1800 pro on-line the…

I purchased a PS1800 pro on-line the day a further 5% discount was available.
During the check out process I did not get the option to enter a discount code.
iTechworld provided a gift voucher instead. As always, the equipment worked beautifully.

30 June 2025
Unprompted review
Rated 3 out of 5 stars

Good Product poor Salespeople

I believe the product is very good however the salesman are absolutely useless as they did not know their product. They supplied a list of installers of which half didn’t Instal the product!!! USELESS!!!!!

27 June 2025
Unprompted review
Rated 5 out of 5 stars

iTech 120Xpro

Great service, price, quick delivery & product. Quick & easy drop in replacement for the Ulimate Camper 2 x 110amp AGM batteries with the 120Pro X Lithium. Blue tooth battery monoitor is great to keep an eye on all aspects of charge. Many an offgrid camping trips to come

4 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look