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See what reviewers are saying

Rated 4 out of 5 stars

Took an iPad mini to Fones & Tones in Edmonton North London. It was repaired by Nitin Patel. Nitin replaced the top glass and screen and straightened the case so that the screen lay flat. Even though... See more

Company replied

Rated 5 out of 5 stars

Had a cracked screen on my ipad2. Contacted iTechnician on Monday morning, received a confirmation email immediately, and a phone call from local outlet (RL Supplies in Watford) that afternoon. Dro... See more

Company replied

Rated 5 out of 5 stars

I saw an article in The Times, 14/6/15, re iTechnician, so contacted them re getting a new battery for my iPhone 4. James Broomfield came to my house yesterday and carried out the work; he was excelle... See more

Company replied

Rated 5 out of 5 stars

Excellent Service and communication! I emailed 3 companies for a quote to fix 2 iPhone 6 screens for employees. Cellcrazy got back to me within in a hour, advising of cost, turnaround times and how to... See more

Company replied

Company details

  1. Mobile Phone Repair Shop
  2. Cell Phone Store
  3. Computer Repair Service
  4. Computer Service
  5. Electrical Repair Shop

Written by the company

If you need your iPhone, iPad, Mac, iMac, MacBook, or Apple Watch repaired locally in the UK, then request a no-obligation repair quote via www.iTechnician.co.uk today. We have iTechs in your area that can repair your Apple device on the same day, and at an affordable price. Our technicians have walk-in repair centres near you, or they can come to your home, workplace, or coffee shop to repair your device while you wait.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

I phone x

Tel .I technician today brilliant service spoke to the engineer got my I phone x fixed and didn’t have to send it away -brilliant service many thanks

17 July 2024
Unprompted review
iTechnician logo

Reply from iTechnician

Thank you Adrian for choosing to use 'iTechnician' and for taking the time out to share your experience.

Rated 5 out of 5 stars

I had a cracked screen on my iPad 7

I had a cracked screen on my iPad 7. When I asked a couple of repair shops for a quote, Sam from the iTechnician shop in Leicester called quickly to answer my enquiry and subsequently provided a quote. From the time he received my iPad on the 16th October until it was repaired and sent back to me on the 20th October, we communicated via text message, which I prefer. Although he sometimes delayed getting back to me, I understand that techs are busy and have different jobs at hand, so I avoided being pushy and nitpicky with him. Sam did a great job and I highly recommend Sam in Leicester!

16 October 2023
Unprompted review
iTechnician logo

Reply from iTechnician

Thank you Yammy for choosing to use 'iTechnician' and for taking the time out to share your experience.

Rated 5 out of 5 stars

Excellent service

It was a great service - very quick and on Christmas eve too! They replaced my computer screen in two hours.

24 December 2022
Unprompted review
iTechnician logo

Reply from iTechnician

Thank you Mairi for choosing to use 'iTechnician' and for taking the time out to share your experience.

Rated 5 out of 5 stars

EXPERIENCE COUNTS

iTECHNICIAN NEWCASTLE UPON TYNE
iTechnician’s new offices on New Bridge Street in Newcastle upon Tyne, proved a revelation. They mended my old Ipad Pro 12.9 on cost and to time.

On a tour of the offices and workshops, their service facilities for individual and commercial IT installations were impressive.

Definitely worth the visit.
Thank you Harry (and son).

8 September 2022
Unprompted review
iTechnician logo

Reply from iTechnician

Thank you David for choosing to use iTechnician and for taking the time out to share your experience...

Rated 1 out of 5 stars

I submitted a quote for an iPhone…

I submitted a quote for an iPhone screen replacement 5 days ago and no quotes were forthcoming so I went to a local high street show and they replaced it in 20 mins. If you're not happy to wait, don't go with theses guys!!!

2 September 2022
Unprompted review
iTechnician logo

Reply from iTechnician

Hi Stephen,

We are the largest Apple device repair network in the UK and receive thousands of repair requests each and every month.

I do apologise if you feel you never received a reply to your no-obligation quote request, occassionally emails can appear in spam, did you check your spam tray?

I would like to personally manage your no-obligation quote request and repair for you so please feel free to contact me "Mike James" and I will call you right back https://www.itechnician.co.uk/contact-us/

Thanks
Mike James
iTechnician team member

Rated 5 out of 5 stars

MacBook repair

Hey I would like to get my MacBook Air retainer screen fixed. How much would that cost me and how efficient could it be done

Aisha

31 August 2021
Unprompted review
iTechnician logo

Reply from iTechnician

Thank you Aisha for the 5 star rating. Our partners strive to offer the best Apple device repairs at the most affordable prices. You can get a quote anytime via this link: https://www.itechnician.com/repair-my-device/

Rated 1 out of 5 stars

Is your company still active?

I filled in the form for a repair to my iPad and sent it but waited in vain for a reply. Had you replied and had I received a repair I may have been able to give you a good review however, not impressed when you don’t even bother to answer your customers queries. Have no idea if your company is still active or not?

31 May 2021
Unprompted review
iTechnician logo

Reply from iTechnician

Hi Carolyn,

We are the largest Apple device repair network in the UK and receive thousands of repair requests each and every month.

I do apologise if you feel you never received a reply to your no-obligation quote request, occassionally emails can appear in spam, did you check your spam tray?

I would like to personally manage your no-obligation quote request and repair for you so please feel free to contact me "Mike James" and I will call you right back https://www.itechnician.co.uk/contact-us/

Thanks
Mike James
iTechnician team member

Rated 3 out of 5 stars

I needed a repair to iPhone not…

I needed a repair to iPhone not charging. Was quoted between £50 to £60. Solihull branch. Came out promptly the next day as agreed. Arrived on time with good communication. Phone was repaired in his car took about 40 minutes. £60 and I chose to pay cash my choice I could have paid by card.
So it would have been a 5 BUT I asked for a receipt and he said he would email it. It did not arrive. So I messaged after a few days to ask again. It did not arrive. So I emailed a few days later to ask again and it still did not arrive.

13 April 2021
Unprompted review
iTechnician logo

Reply from iTechnician

Neil, thanks for taking time to leave a review of "iTechnician". Our partnering technicians offer a same day and next day service while you wait and at the best prices. If you can reach out to us via the 'contact us' page on the iTechnician website we can reach out to the technician for you so they can issue you with a receipt.

Rated 5 out of 5 stars

5* advice great service! :)

itechnician was a fantastic at giving advice at knowing my what was wrong with my iPad Air and what solutions there was to take. I spoke with Terry a kind professional guy and would recommend him and the company anytime!

26 July 2020
Unprompted review
iTechnician logo

Reply from iTechnician

Thanks for taking time to leave a review of "iTechnician". Our partners strive to offer the best Apple device repairs at the most affordable prices.

Rated 4 out of 5 stars

Great Repair Excellent Service.

Took an iPad mini to Fones & Tones in Edmonton North London. It was repaired by Nitin Patel. Nitin replaced the top glass and screen and straightened the case so that the screen lay flat. Even though there was extra work involved he stuck to his original price and consulted carefully with me at every stage. Excellent service good repair.

24 October 2018
Unprompted review
iTechnician logo

Reply from iTechnician

Geoffrey, Thanks for taking time to leave a review of "iTechnician". Our partners strive to offer the best Apple device repairs at the most affordable prices.

Rated 5 out of 5 stars

Efficient delivery service

I just had my amazon order delivered by trident, much earlier than date expected, phone call received half hour before delivery and arrived 30 mins later as informed. Delivery drivers friendly and efficient.

11 July 2017
Unprompted review
Rated 5 out of 5 stars

Prompt efficient service

Needed to get the screen fixed on my iphone. Requested a quote which came through very quickly. The quote was very reasonable compared to other companies. I dropped my phone off at 1.30pm and it was ready by 2.15pm. Could not fault the service I received and would definitely use them again and recommend to anyone.

1 July 2017
Unprompted review
iTechnician logo

Reply from iTechnician

Hi Claire,

Thanks for taking the time out to leave us a 5 STAR review (you didn't have to but you did, and I am sure everyone at iTechnician will appreciate that, I will be sharing your review with them). It's not often customers show their appreciation when they receive an awesome service.

You requested a no-obligation quote via "iTechnician" and then went through with the repair. I'm so glad you are happy with the iTechnician service and the speed in which your iPhone was repaired.

For other mobile phone repairs such as Samsung, HTC, LG, Sony, Nokia, Huawei and OnePlus we recommend requesting a quote via www.PhoneMend.co.uk

Thanks
Mike James
iTechnician team member

Rated 1 out of 5 stars

Emailed on Sunday and received …waste of space

Emailed on Sunday and received automated response from a Mike James
Tuesday heard nothing, called there office early afternoon, young lady could not help and told me everyone was at lunch or just returning and there would be a response to my email today, heard nothing still, waste of time emailing and calling them, obviously to much money in there game and don't need the business, why waste time building websites telling us about your fantastic service when its quite obvious that the guys on there fantastic salaries are to busy eating lunch to deal with prospective client, don't waste your time contacting this company,
Let's see if they respond now

30 May 2017
Unprompted review
iTechnician logo

Reply from iTechnician

Hi John,

I do apologise if you feel your no-obligation quote request was ignored or not handled to your satisfaction.

You’re right - as we are the largest Apple device repair network in the UK we are very busy repairing iPhones, iPods, iPads and Apple Macs however that does not mean we cannot respond or repair your Apple device in a timely manner and at an affordable price.

I would like to personally manage your no-obligation quote request and repair for you so please feel free to contact me "Mike James" and I will call you right back https://www.itechnician.co.uk/contact-us/

Thanks
Mike James
iTechnician team member

Rated 5 out of 5 stars

Iphone se screen replacement

Top service, great price, happy to use again

28 April 2017
Unprompted review
iTechnician logo

Reply from iTechnician

Hi Stourport Lad,

Thanks for requesting an iPhone SE screen replacement via "iTechnician". I'm also glad you are happy with the iTechnician service and affordable price. Repairing Apple devices is all we do. We really appreciate you taking time out to leave us a positive review.

For other mobile phone repairs such as Samsung, HTC, LG, Sony, Nokia, Huawei and OnePlus we recommend requesting a quote via www.PhoneMend.co.uk

Thanks
Mike James
iTechnician team member

Rated 5 out of 5 stars

Brilliant service.

Found my local iTechnican through iTechnician Site.
Shane at the Gadget shop Oldswinford, Stourbridge is great.
No fuss just gets on with it, repaired 1 iPad and 2 iPhones in 24 hours for
£110.00.
Also some very good offers on used gadgets.
Will definitely use again.

22 April 2017
Unprompted review
iTechnician logo

Reply from iTechnician

Hi Bob,

Thanks for requesting a no-obligation iPhone and iPad repair quote via "iTechnician". I'm also glad to hear you are more than happy with the iTechnician service. Repairing Apple devices fast and at affordable prices are what we do best.

We really appreciate you taking time out to leave us a positive review. If you need help / support with your iPhone or iPad in future then do get in touch. We are always happy to help.

For other mobile phone repairs such as Samsung, HTC, LG, Sony, Nokia, Huawei and OnePlus we recommend trying www.PhoneMend.co.uk

Thanks
Mike James
iTechnician team member

Rated 5 out of 5 stars

Rang iTechnician 8.30 this morning …

Rang iTechnician 8.30 this morning after dropping my phone and smashing the screen yesterday. The job was sent to Libra iTech in Alcester Warwickshire and Andy was at my work desk for 9am collecting my phone.
3pm and Andy was back new screen, screen protector and inside a lovely case (at no extra cost) all for £50 & I didn't even have to leave work!
Thanks Andy once again....I will certainly be recommending iTech and Andy's service...faultless!! Deserving of 5 Stars and more Kim

20 April 2017
Unprompted review
iTechnician logo

Reply from iTechnician

Hi Kim,

Thanks first of all for requesting a no-obligation iPhone repair quote via "iTechnician" and then trusting us to repair your iPhone. Our iTechnicians go above and beyond to make sure every customer is more than happy with the service they receive. We really appreciate you taking time out to leave us a positive review.

If you need help / support with your iPhone in future then do get in touch. We are always happy to help.

Thanks
Mike James
iTechnician team member

Rated 5 out of 5 stars

Excellent service - great value

I contacted iTechnician because I wanted to buy a refurbished iPhone. I was offered an 'as new' iPhone 6 at a great price by Fonestech, which I paid for, and it arrived next day. The iPhone was in perfect condition (better than I had hoped for, which was a bonus), was packaged well, and I hadn't expected to get it next day, so that was a bonus too. Thank you iTechnician, and well done Fonestech.

17 February 2017
Unprompted review
iTechnician logo

Reply from iTechnician

Hi Sue,

Thanks for buying a refurbished iPhone via "iTechnician".
As you know we don't just repair Apple devices, most of our iTechs buy and sell iPhones, iPads, Macs and Apple accessories. Glad you're happy with your purchase... We're always happy to help.

Thanks
Mike James
iTechnician team member

Rated 5 out of 5 stars

Great service

Had a cracked screen on my ipad2. Contacted iTechnician on Monday morning, received a confirmation email immediately, and a phone call from local outlet (RL Supplies in Watford) that afternoon. Dropped off iPad on Tuesday, had it back on Thursday morning. All for £34.

Fast and friendly service, and a very competitive price.

11 February 2017
Unprompted review
iTechnician logo

Reply from iTechnician

Hi Henry,

Thanks for requesting a quote via "iTechnician" then later taking the time out to review the good service we provide.

We repair thousands of Apple devices each month and have thousands of happy customers up and down the country but not many will take the time out to leave us a positive review like you did and so we really appreciate that from you.

If you need help / support with your iPad in future then get in touch. We are always happy to help.

Thanks
Mike James
iTechnician team member

Rated 5 out of 5 stars

Help!

Hi my iPad mini 4 got damaged and I heard about iTechnician. I requested a repair quote twice and I was hoping someone would reply after the second one. I love the idea of professional work but for cheap and I would really like someone to reply to my quote please can someone from iTechnician respond to this so I can get my iPad fixed!

I would also like to ask do you sell products because when I was requesting a repair quote there was an option to sell your device.

Just wondering thank you very much!

Kind regards

Thank you very much.

31 January 2017
Unprompted review
iTechnician logo

Reply from iTechnician

Hi,

Thanks for requesting a quote via "iTechnician"...

A technician by the name of "Brent Webster" has been trying to call you to understand your iPad repair requirements in detail and give you a no-obligation repair quote. We also emailed you Brents contact details immediately after you requested a repair quote via the "iTechnician" website. I too have just this minute called your mobile and left you a voice mail, feel free to call me back.

If you need further help or support can I request you contact us via the "iTechnician" website that way we can respond within minutes as well as keep a trail of your enquiry.

Thanks
Mike James
iTechnician team member

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