Honestly had a really good time using Itaobuy. The site was easy to use, updates on my order were clear, and everything came packaged safe. Shipping went smoother than I expected and the prices were s... See more
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Customer support was fantastic very quick with answers and helpful. Pricing and shipping was very good and cheaper than I’ve seen at any other place. Quality of clothes and shoes are good.
The customer service was fantastic and quick to respond. Pricing and shipping was better than any shop I’ve seen before. Good quality clothes and shoes.
Had a friend who ordered from here. It was a gift for me And we compared the Quality of the Hoodie to the real one and it was spot on Customer service and everything 10/10 highly recommend
Company details
Written by the company
iTaoBuy is an e-commerce platform dedicated to providing global consumers with convenient, secure, and efficient cross-border purchasing services. iTaoBuy is committed to helping users easily purchase high-quality products from China, covering categories such as apparel, electronics, home goods, beauty products, sports equipment, and more. Whether you're looking for unique Chinese-made items or affordable global goods, iTaoBuy can meet all your needs. Core Advantages of iTaoBuy: 1. Vast Product Selection: iTaoBuy partners with numerous Chinese merchants, brands, and suppliers to offer users a wide range of products, catering to diverse shopping needs. 2. Easy-to-Use Purchasing Service: Users simply need to search or paste product links on the platform, and iTaoBuy's professional team will handle the ordering, payment, and logistics, eliminating language and payment barriers. 3. Transparent Logistics & Real-Time Tracking: iTaoBuy collaborates with multiple international logistics companies to provide fast and reliable delivery services. Users can track their packages in real-time through the platform, ensuring a worry-free shopping experience. 4. Secure Payment & After-Sales Guarantee: iTaoBuy supports various international payment methods to ensure secure transactions. Additionally, the platform offers comprehensive after-sales services, including return and exchange support, as well as customer service consultations to protect user rights. 5. Personalized Recommendations & Promotions: iTaoBuy provides personalized product recommendations based on users' shopping habits and preferences. Moreover, the platform regularly launches limited-time discounts and special offers, allowing users to enjoy more savings. Why Choose iTaoBuy? iTaoBuy is not just a purchasing platform but also a bridge connecting global consumers with high-quality Chinese products. No matter where you are, iTaoBuy enables you to effortlessly shop from China and enjoy a seamless and efficient cross-border shopping experience. Whether it's trendy fashion, daily essentials, or unique handicrafts, iTaoBuy brings it all to you. Visit iTaoBuy now and start your cross-border shopping journey to discover more surprises and possibilities!
Contact info
China
- itaobuy.com
4.5
Excellent
232 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
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Best agent!
Best agent!
Very kind support and clean website, everything is easy to understand and self explained. Will buy again!
24 October 2025
Unprompted review
Scammed instead of shoes i got bicycle…
Scammed instead of shoes i got bicycle part
24 October 2025
Unprompted review
Reply from Itaobuy
Sorry for this, but you can contact online customer service and let them to check for you
Best Agent 2025
I’ve been using iTaoBuy since a few months now and I have to say the agent is pretty good compared to the others. It’s cheap , fast and the support is way better than from the other agents. They also have a 20% sale right now.
I really recommend iTaoBuy 👍
24 October 2025
Unprompted review
Disappointed: bad product quality and unprofessional support
I placed an order on itaobuy.com. The product that arrived was not as described and the quality was below expectations. I reached out to customer support to request a refund/return, but the interaction felt unhelpful and I wasn’t given a clear path to resolution.
I’m posting this to share my personal experience and to seek a straightforward resolution (refund or return). If things get resolved properly, I’ll update this review.
16 October 2025
Unprompted review
Reply from Itaobuy
We are not the seller, so we cannot control the quality of the products. We hope you understand. At the same time, please provide the order number, and I will assist you in verifying the issues encountered during the return or exchange process.
Recommend
Good, fast agents, could have more accurate shipping times and package estimates
9 September 2025
Unprompted review
• They manipulate orders
• They manipulate orders — for example, if a customer buys something for ¥300, iTaoBuy secretly buys it from their own partner sellers for ¥100, keeps the difference, and ships worse quality.
• The so-called “20% OFF event” is fake — they steal orders and add hidden fees to make their money back.
• They inflate parcel weights by 1–1.5 kg every time, claiming it’s “special packaging,” just to charge extra.
Everything mentioned here is 100% backed by real evidence and chat history.
Use Better Honest Agents like Acbuy, Oopbuy, Hipobuy even cnfans
1 October 2025
Unprompted review
Reply from Itaobuy
1. we explain about this problem on reddit, discord.
2. 20% off is real, and every one can compare the price on different agents. We dont have any hidden fees.
3. the final weight is weight by the shipping carrier, not by us.
Customers can easily verify this by weighing their packages upon arrival — we have no reason or incentive to falsify weights.
It was great and shipping was quick
30 September 2025
Unprompted review
it is a really trust worthy site with…
it is a really trust worthy site with alot of designer items
11 September 2025
Unprompted review
ITAOBUY so far so good
ITAOBUY so far so good, the site is very clean, they had a lot of discounts and promos!!
The suport/ assistance is fast and reliable!!
Great agent
16 October 2025
Unprompted review
Shame on YOU!!!SCAM Stay Away!!!!
Shame on itaobuy for lying about the shipping cost,lying about the products (We pay for an item and you switch it for a cheaper item with bad quality and you guys keep the rest of the money and refuse to give us the link!!!!!!)Shame on you false suing the guy who exposed you and doing all this just for profit!You guys are money-hungry and i will NEVER buy from you again!!!! STAY AWAY EVERYONE!!!!!!
15 October 2025
Unprompted review
Reply from Itaobuy
We have provided a detailed explanation for this issue on reddir and discor.
We also published the original transaction number of the order. All customers who placed orders on our platform can use the transaction number to verify with the seller.
This proves that we did not replace the customer's order.
best you can find
really straight forward and good platform to buy items from!
8 October 2025
Unprompted review
Good service and fast shipping
12 October 2025
Unprompted review
The best agent
11 October 2025
Unprompted review
Everything went smoothly
Everything went smoothly. I love that they give updates on the shipping progress. Even payment is perfect and the products have great quality
11 September 2025
Unprompted review
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