While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Computer Support and Service Company

Written by the company

IT Managed Service Provider


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Replacement PC and data transfer

I wanted somebody to advise on a replacement PC and transfer the data from my old machine. Barnaby did all of that, mostly offsite, followed by a visit to my home for the transfer. I found him to be professional and helpful, and can highly recommend him.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Professional IT Services

The services offered are very professional. The response to resolve IT issues are promptly dealt with thus minimising downtime. Furthermore, the web security offered through ''Webroot Secure Anywhere'' is very effective in safeguarding all my devices.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. He changed my Hard Drive on my laptop for £162. He had it for 3 days and it now performs like new. He kept me informed all the time.

30 March 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended

We had a software problem, which was promptly and efficiently sorted out by Vitor. I would definitely use this company again for any computer issues.

3 February 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Barnaby has been working with Signature for a couple of years. Excellent service, very responsive, and truly like having an our own specialist IT department although we are a very small company. Highly recommended.

21 January 2023
Unprompted review
Rated 4 out of 5 stars

My computer needed replacing.

My computer needed replacing.
I explained what I thought I would need, and left it for Barnaby to do the rest.
As I am not very technical, he set up everything on my new laptop. Service was quick and so efficient.
Would highly recommend to anybody

28 September 2022
Unprompted review
Rated 5 out of 5 stars

BARNABY IS GREAT

BARNABY IS GREAT. Always good helpful service. Couldn't get better help and advice. So good to know Barnaby is there. His computer knowledge is impeccable and he's always so patient and glad to help. He's a Wizard. Thanks so much Barnaby.

9 August 2022
Unprompted review
Rated 5 out of 5 stars

Prompt, efficient and friendly service!

With my laptop packing up with the dreaded Blue Screen appearing, IT As A Service saved the day. Very efficient and friendly, my laptop was picked up from home, dealt with quickly, and promptly returned in full working order. Such good service, thank you so much.

21 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent, professional service

Barnaby replaced a dead hard drive on an ageing mac and got it back to where it was before. He collected it and delivered back as good as new saving me the big expense of a new big screen iMac. Excellent service, highly recommended for any of your IT needs.

1 May 2021
Unprompted review
Rated 5 out of 5 stars

I had a problem with a noisy fan on my…

I had a problem with a noisy fan on my HP laptop. i found this company via a local google search. My initial email was replied to promptly and the customer service I received throughout was excellent. The problem was diagnosed and I was given a price for the repair if I wanted to go ahead. I did and I had the laptop back fully repaired within a couple of days. I would happily recommend this company to anyone.

17 March 2021
Unprompted review
Rated 5 out of 5 stars

I would highly recommend ITAAS

I would highly recommend ITAAS. My son had been struggling with problems with his laptop for months - these have all be sorted out now by ITAAS. Thank you Barnaby for the quick and efficient service.

1 March 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look