IsuiT Reviews 

1,652
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the luxury clothing, noting that items arrive promptly and perfectly match their expectations. People also deeply appreciate the reasonable prices and the fantastic selection of authentic Italian designer brands available on the platform. Reviewers state that the service is professional, smooth, and very efficient from the moment of purchase until delivery. Some reviewers were not happy with the high shipping costs and extra customs tariffs associated with international orders. A few other people also felt that sizing can sometimes be inconsistent across different items, making finding the proper fit a bit challenging.

What people talk about most

Product

Customers had positive experiences with product, expressing immense satisfaction over the high-quality... See more

Price

Reviewers mention positive feedback about price, consistently highlighting remarkable deals on luxury Italian... See more

Service

Consumers find service to be exceptionally friendly and responsive, highlighting that everything is done... See more

Delivery service

Clients share satisfaction on delivery service, highlighting that shipping is reliably fast and arrives... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shipping and taxes can be high but they're understandable. Shipping is reliably fast. I've been buying from iSuit for years and they always deliver in 2-3 days - to the USA - which is really impressiv... See more

Rated 5 out of 5 stars

As an American, I only dreamed of Napoliani italian tailoring. iSuit Avera SA has made this a reality. I wear all of their clothing constantly and everyone asks - where did you find that. iSuit fou... See more

Rated 5 out of 5 stars

iSuit.it is superb. They offer several of the premium tailored brands and finest materials and fabrics at prices that represent a significant value. Their selection of styles and colors has enabled... See more

Rated 5 out of 5 stars

Fabulous Service. Fabulous pricing. Top notch, Italian designer clothes for very reasonable price. Transaction was smooth, and the shipping was extremely fast and arrived without any issues. Everythin... See more


Company details

  1. Online Marketplace

Written by the company

At IsuiT, true luxury is not something you simply wear – it is something you live. It is the quiet confidence of a perfectly tailored silhouette, the story woven into a rare fabric, and the legacy of hands that shape beauty with time‑honoured craftsmanship. We are not an atelier or a generic retailer; we are a pure B2C player. The ultimate point of reference for those who love classic and sartorial menswear. For the man who appreciates true Made in Italy, there is no comparison between us and the rest of the world: we are the leaders, the number one, without compromise. Born from Porcamo Srl in 2014, IsuiT was created with a mission that goes beyond commerce: to become the global ambassador of the incomparable craftsmanship of Made in Italy. We go beyond trends to celebrate heritage, working exclusively with the finest brands in the sector: Kiton, Cesare Attolini, Isaia, Marco Pescarolo, Luigi Borrelli, Barba Napoli, Brunello Cucinelli, Santoni, Zilli and other masters of the craft. Each brand in our selection represents a chapter in the great narrative of Italian style, chosen for its uncompromising commitment to quality, innovation and timeless elegance.

Free Shipping above 400€ - FedEx/UPS/DHL Express delivery

Delivery typically in 3 to 5 business days.

Delivery typically in 3 to 5 business days.
Free Shipping Worldwide on all orders over 400€ with FedEx/DHL/UPS INTERNATIONAL PRIORITY

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,652)

116 reviews in the last 12 months

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Rated 5 out of 5 stars

Returning customer and even more happy than the first time I ordered

Yet another top quality Kiton suit at about 1/3 of the RRP. Customer service is good too as I had reason to contact iSUIT about import taxes to the UK and they were both prompt and accurate in their response.

One word of warning for UK customers...as a result of Brexit there is likely to be a 12% import charge if you are buying a wool-based item, and 20% VAT on top of that. iSUIT is clear and open about this in their Ts&Cs, but I mention it as the additional charges may come as a shock to the unwary.

26 November 2023
Rated 5 out of 5 stars

Kiton Polo

Just buy it from here. Quick delivery, good quality, Isuit is one of extremely few online shops I trust. Probably the best

25 November 2023
Rated 1 out of 5 stars

Please be aware - they don´t refund the purchase price after return

I ordered two suits. 5 days later the suits still weren´t shipped so I canceled the order. After the cancelation they shipped the suits. Then I asked several times for a return label which the shop just ignored. So i paid more than 50 EUR and returned the suits. They confirmed that they received the suits back, but after sending three mails and 14 days later I still don´t get my money back. Please be aware.

5 December 2023
Unprompted review
IsuiT logo

Reply from IsuiT

Dear Marc,
we are sorry about your disappointment, but we have done all that we could to help you.
The refund was processed by Paypal directly since you have opened a claim without waiting the return to be delivered.
Best Regards
Ferdinando

Rated 5 out of 5 stars

Great quality

Amazing selection of great quality men's sports coats, fast response, good customer service. Packaged very nicely with high-quality branded hanger included.

21 November 2023
Rated 3 out of 5 stars

Mixed Bag.

I've been ordering on ISUIT for a number of years. I placed an order on the Pre-Black Friday Sale and it was excellent, fast delivery. 5 Stars. However I received an email on the 27/11/23 saying 20% off ALL Collections so I perused the site and ordered 2 Isaia shirts and a Gran Sasso top. When I went to order there was only 20 % off the Gran Sasso top.I contacted ISUIT on Chat and they said no Discount on Isaia Shirts despite the Email saying 20% off on ALL Collections! I then queried about the Email sent and ISUIT refused to answer. That is terrible Customer Service to a regular Client, so I have deducted 2 Stars. ISUIT should be ashamed of this, first of all false advertising and secondly no regard for a loyal customer.

19 November 2023

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