IsraelPharm came through AGAIN. Thank you for being the BEST on-line pharmacy! This was my 3rd different prescription experience. I requested on August 23 a prescription to be sent to me in North Caro... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick response and customer focus. Great to work with customer to solve any issues. Friendly and cordial with customers. I would also like to state that delivery to Montana has never been an issue... See more
Company replied
First time ordering was a great experience. A friend referred me and I’m so grateful. Every person I spoke with at Israel Pharmacy was kind, considerate, & very helpful. Just received my prescription... See more
Company replied
This is my second order placed from the US. As before I found everything from start to finish to be excellent. Great customer service on how to place a prescription order and they kept me updated all... See more
Company replied
Company details
- Online Prescription Medication Vendor
- also in
- Online Pharmacy
- Pharmaceutical Products Wholesaler
- Pharmacy
About IsraelPharm
Written by the company
IsraelPharm is a fully licensed, online prescription service with 15-plus years of experience in this industry. To date, we have served nearly 50,000 customers and shipped over 100,000 brand and generic prescription medications worldwide. We are a big-hearted, customer-focused group of professionals who truly care about the health and well-being of those that we serve.
All of our products have met the strict controls that apply to pharmaceuticals in Israel. We only dispense drugs under the supervision of a registered pharmacist inside our licensed pharmacy. We require proper prescriptions from licensed physicians and only dispense in the quantities and strengths the physician has authorized.
All of our drugs are listed in the Israeli National Drugs Registry, and our premises are inspected regularly and thoroughly to ensure that stocks on our shelves are safely stored, in date, and permitted.
Contact info
16 HaTaasiya Street, Har Tuv A , 9905218, Bet Shemesh , Israel
- 1-866-456-3768
- support@israelpharm.com
- israelpharm.com
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always extremely friendly and helpful
Always extremely friendly and helpful. Medication is always correct.
28 September 2026
Reply from IsraelPharm
We are delighted to hear you consistently receive friendly, helpful service and that your medication is always correct when you shop with IsraelPharm. Thank you for sharing your positive feedback!
It was an easy order quick delivery…
It wasn’t easy order quick delivery couldn’t have asked for a better experience
28 September 2026
Reply from IsraelPharm
We're so happy to hear you had such a positive experience with your IsraelPharm order and quick delivery! We appreciate your kind words.
Thank you for choosing IsraelPharm.
Reply from IsraelPharm
We're so happy to hear that you experienced great customer service and found our IsraelPharm team to be very knowledgeable! We truly appreciate your positive feedback.
Best decision I have made
I was very nervous to order and potentially waste $180 but they were in communication every single step of the way, my medication came in within 3 days of me ordering and I already notice a huge difference. I am grateful I took the chance and opportunity.
3 September 2026
Reply from IsraelPharm
We are so happy to hear that IsraelPharm could put your mind at ease and that your medication arrived quickly. It's wonderful to know you're already noticing a difference, and we truly appreciate you trusting us.
Product cheaper than in the US
Product cheaper than in the US, and arrived in a timely manner.
26 September 2026
Reply from IsraelPharm
We are so pleased to hear that you found our product selection at IsraelPharm to be a great value and that it arrived quickly. Thank you for your wonderful feedback!
Thank you for choosing IsraelPharm.
Took to long to receive my meds
Took to long to receive my meds. Had to call many times to find out what was going on.
26 September 2026
Reply from IsraelPharm
Thank you for sharing your feedback with us. We sincerely apologize for the delay in your shipment and for the frustration this caused.
While unexpected transit delays can occasionally happen, we always aim to provide a seamless experience, and we are sorry we missed the mark this time. We appreciate your patience while our team worked to keep you updated, and we will use your review to help improve our communication and delivery timelines moving forward.
If there is anything else we can do to make this right, please reach out to us directly. We would love the opportunity to earn back your trust.
Consistently great to work with.
The team at IsraelPharm is consistently good. Their timely and clear communication make a huge difference. I also appreciate just how quickly the shipments go out and are delivered.
26 September 2026
Reply from IsraelPharm
We are so pleased to hear that our IsraelPharm team's consistent communication and quick shipments have made such a positive difference for you. Thank you for recognizing our efforts!
Wonderful Experience!
Everything about my experience went as smoothly as could have been possible. From ordering through the incredibly swift delivery, everything was just easy. Communication was sent throughout the entire process. I couldn’t recommend Israelipharm more!
25 September 2026
Reply from IsraelPharm
We are so happy to hear that your experience with IsraelPharm was smooth and easy, from ordering to delivery! We truly appreciate your kind words and recommendation. Don't forget to take advantage of our Refer-A-Friend program to earn valuable coupons and save more on your next order! We always strive to provide excellent communication throughout the entire process. Thank you for your wonderful feedback!
Always a smooth transaction getting my…
Always a smooth transaction getting my Eliquis from IP. Thanks again.
2 September 2026
Reply from IsraelPharm
We're so glad to hear that your experience getting Eliquis from IsraelPharm was smooth. We appreciate your kind words and continued trust.
Timely status up dates
Timely status up dates. All around reliable no stress online pharmacy.
25 September 2026
Reply from IsraelPharm
We're glad you found shopping with IsraelPharm reliable and that you appreciate our timely updates. Thank you for your wonderful feedback!
Always great service from everyone at…
Always great service from everyone at IsraelPharm!
25 September 2026
Reply from IsraelPharm
We are thrilled to learn that you consistently receive great service from our team at IsraelPharm! Thank you for sharing your positive experience with us.
Whenever I have trouble ordering I call…
Whenever I have trouble ordering I call and you are always so helpful
31 August 2026
Reply from IsraelPharm
We are so pleased to hear that you find our IsraelPharm team helpful whenever you call with questions about your order. Thank you for your kind words!
A long time customer....
Placing my order was easy and convenient. Delivery was prompt; I really appreciate the communication throughout the process.
31 August 2026
Reply from IsraelPharm
We're so pleased to hear that your ordering experience with IsraelPharm was convenient and that you appreciated our communication and prompt delivery. Thank you for your kind feedback!
The personal service is amazing!
The personal service is amazing!! I made a mistake ordering and got a call from customer service to confirm my order as written on prescription!! I recommend Israel Pharm to friends!!
24 September 2026
Reply from IsraelPharm
We're delighted to hear that our IsraelPharm customer service team assisted you with your order and provided such a positive experience. Thank you for recommending us to your friends! DOn't forget to use our Refer-A-Friend program to earn valuable coupons!
Reply from IsraelPharm
We're so glad to hear that your prescription was delivered on time. Thank you for sharing your positive IsraelPharm experience with us!
Reply from IsraelPharm
We're so happy to hear you find our offerings and services at IsraelPharm terrific. Thank you for sharing your positive feedback; we truly appreciate it.
Reply from IsraelPharm
Yippee! We're delighted to hear that you experienced good communication, fair prices, and efficient delivery when shopping with IsraelPharm!. Thank you for your positive feedback; we truly appreciate it!
Reply from IsraelPharm
Spectacular! Feedback like this really makes our day; thank you!
Excellent service
3 August 2026
Reply from IsraelPharm
Outstanding! We value your feedback; thanks for sharing!
Order was complete and shipped quickly…
Order was complete and shipped quickly . Thanks
21 September 2026
Reply from IsraelPharm
We're so happy to hear that your IsraelPharm order was complete and shipped quickly! Thank you for sharing your positive experience with us; it really makes our day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.