Everything went well, as it should, didn't take long at all maybe 10mins on line, then within 2 days on a new lower tariff conferred by british gas and £10 a month off our bill, very good indeed as we... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Finding out what an energy company should already tell us and all for free. Thankyou great work and I didn’t have to do a thing it’s such a shame lots of elderly people who don’t have access to the... See more
Company replied
I got an email from my energy company saying that my monthly payment would have to go up as I was using too much fuel. They wanted me to adjust the payment in the first instance, with a credit or deb... See more
Company replied
I had a great experience using ‘Is My Bill Fair’ and they have informed me that I am currently on British Gas cheapest energy fix, but they will let me know if a cheaper fix or new deal is available.... See more
Company replied
Company details
Written by the company
ismybillfair offers fairer deals for existing customers. We help ensure that loyalty is rewarded, not taken advantage of. We’re currently live with energy, with more categories launching soon.
Contact info
William Road 11-13, NW1 3ER, London, United Kingdom
- ismybillfair.com
4.6
Excellent
1K reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Found me a cheaper rate with no hassle.electric bill
Found me a cheaper rate with no hassle.
10 April 2026
Unprompted review
is my bill fair sorted everything just…
is my bill fair sorted everything just try you've got nothing to lose but gain well satisfied
10 March 2026
Unprompted review
Great advice.
Very easy to understand the processes for changing suppliers or tariffs.
A few clicks have saved me money almost immediately.
4 April 2026
Unprompted review
your suggested tariff are more expensive
The tariff you are suggesting is more expensive than fuse even though you say I would save £18 a month.
The kw/hr rates on both the gas and electric are 2p /kW higher and the standing charge rates are gas 18p/ day and electric 10p/day more expensive
28 March 2026
Unprompted review
Reply from ismybillfair
Thank you for your feedback. We understand it can seem confusing when comparing tariffs. If you are currently on a Standard Variable Tariff, rates are expected to rise significantly with the next energy price cap, so switching to a fixed tariff now is designed to protect you from those potential increases. While the unit rates or standing charges may appear slightly higher than your current tariff, the fixed deal offers certainty and protection against future price increases. If you’d like help reviewing your current tariff and options, please contact us here: https://www.ismybillfair.com/contact
and we’ll be happy to assist. The ismybillfair team
I have tried 10 times now all I get is…
I have tried 10 times now all I get is go back to my post code and address. So in conclusion not as good as you think you are.
20 March 2026
Unprompted review
Reply from ismybillfair
We’re sorry to hear that you’ve had trouble using our site. We’d really like to help you resolve this issue. Please contact our team directly through this page: https://www.ismybillfair.com/contact and we’ll work with you to get this sorted as quickly as possible. The ismybillfair team
Useless!
Useless!
They say I have gas!
The block.of flats was built with no gas supply!
We do not have gas!
I tried to correct this!
But do not know how/who gave false information.
6 January 2026
Unprompted review
Reply from ismybillfair
We are sorry to hear you have had issues using our site.
The gas supply information shown on our site comes from an industry database. Unfortunately, we don’t have control over the data held there, and occasionally it can be incorrect.
If your property does not have a gas supply, we’d be happy to help get this looked into and point you in the right direction to have the record corrected. Please contact our team at https://www.ismybillfair.com/contact with your postcode and we’ll do our best to assist.
Thank you for bringing this to our attention.
Saved me so much money can't thank them…
Saved me so much money can't thank them enough, excellent company and very trustworthy love them
5 January 2026
Unprompted review
Reply from ismybillfair
Thank you for taking the time to share your amazing review, it is great to hear you were able to save a lot of money using our site! The ismybillfair team
I use this site quite a lot always got…
I use this site quite a lot always got me a better deal
14 February 2026
Unprompted review
Reply from ismybillfair
Thank you for taking the time to share your positive review, it is great to hear you often use our service and we've always managed to get you a better deal! The ismybillfair team
Excellent service you saved me over £30…
Excellent service you saved me over £30 pounds a month on my monthly payments that’s what I call a great service I would highly recommend anyone to use this to save money.
14 January 2026
Unprompted review
Reply from ismybillfair
Thank you for taking the time to share your amazing review, it is great to hear our service has helped you save over £30 a month on your bill! The ismybillfair team
Great service from start to finish and…
Great service from start to finish and I saved money to thank you
2 February 2026
Unprompted review
Reply from ismybillfair
Thank you for taking the time to share your positive review, it is great to hear our service has helped you save money on your bill! The ismybillfair team
Seems the sensible thing to do
It seemed only sensible to find out if I am currently being charged fair prices.
I did discover that there is a better deal to be had and have taken steps to make the change.
29 January 2026
Unprompted review
Reply from ismybillfair
Thank you for taking the time to share your positive review, it is great to hear you successfully used our service to save on your bill! The ismybillfair team
So easy to reduce my energy bill
So easy to reduce my energy bill. Ismybillfair pointed out that I could save money and I didn't know!
7 January 2026
Unprompted review
Reply from ismybillfair
Thank you for taking the time to share your positive review, it is great to hear we were able to help you reduce your energy bill and that you found our site easy to use! The ismybillfair team
Took less than 2mins just put in my…
Took less than 2mins just put in my postcode, ismybillsfair done a search and brought up a cheaper utilities tariff. Even though is was with the same company they saved me over £150 a month. So quick to change aswell,.i think the whole process of the search and switching took less than 5 mins. A big thank you
7 January 2026
Unprompted review
Reply from ismybillfair
Thank you for taking the time to share your amazing review. It is great to hear you found the service quick and easy to use and that we were able to help you save over £150 a month on your bill! The ismybillfair team
My bill is certainly fair now
Cant believe i didnt use the guys before,would have saved a small fortune,so easy to get a better deal, smooth transition
Thank you thank you
6 February 2026
Unprompted review
Reply from ismybillfair
Thank you for taking the time to share your amazing review, it is great to hear we were able to help you save on your bill! The ismybillfair team
Easy to use website
Easy to use website, easy to understand, I also saving quite a bit on monthly payments.
25 January 2026
Unprompted review
Reply from ismybillfair
Thank you for taking the time to share your positive review, it is great to hear you found our service easy to use and understand and that we helped you save money! The ismybillfair team
Reply from ismybillfair
Thank you for taking the time to share your positive review, it is great to hear our service has helped you save money! The ismybillfair team
Brilliant as they managed to get my…
Brilliant as they managed to get my monthly direct debit down by over £25 a month. Thank you.
25 December 2025
Unprompted review
Reply from ismybillfair
Thank you for taking the time to share your positive review, it is great to hear our service has helped you save £25 a month! The ismybillfair team
Ease of registering
Ease of registering. Saved about £100 compare to about a couple of years ago
21 January 2026
Unprompted review
Reply from ismybillfair
Thank you for taking the time to share your positive review, it is great to hear our service has helped you save money! The ismybillfair team
Savings made
Thanks to ismybillfair.com I was able to keep on top of my gas and electric bills and made savings over the year.
29 January 2026
Unprompted review
Reply from ismybillfair
Thank you for taking the time to share your positive review, it is great to hear our service has helped you save money! The ismybillfair team
Thank you so much
Thank you so much , I have only used ismybillfair for my energy bills, gas and electric, and I have saved money 😊 I will definitely use again for other bills x
29 January 2026
Unprompted review
Reply from ismybillfair
Thank you for taking the time to share your positive review, it is great to hear our service has helped you save money! The ismybillfair team
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