iSleep, LLC Reviews 

361
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

This company is a big scam. Bought a replacement headgear advertised as large; it was ridiculously tiny. No response to our inquiry for 2 weeks. Then we get finally receive an email: ‘No return;... See more

Company replied

Rated 1 out of 5 stars

I emailed them to ask if they preferred appointments or walk ins: Justin responded that both options were allowed, so I called for an appointment. The receptionist put me on hold three times trying... See more

Rated 5 out of 5 stars

iSleep goes above and beyond! The showroom is beautiful - one would expect to be purchasing a luxury vehicle when you step inside - not breathing apparatus! The staff is courteous, helpful, and profe... See more

Rated 5 out of 5 stars

I was very apprehensive with the whole CPAP procedure but Desiree and Vanessa and William walked me through each step and followed up like champs. Desiree guided me through the medical RX and machine... See more

Company details

  1. Health & Medical

Information provided by various external sources

Sleep better, live better! iSleep offers fast, simple, and affordable home sleep apnea testing.


Contact info

2.9

Average

TrustScore 3 out of 5

361 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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2.9

All reviews

(361)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

Sorry excuse for a company

Companies selling CPAP equipment should be barred from performing sleep studies. I wear a device that tracks my wake events nightly and average 1.2 events per hour, which directly correlates to my previous sleep studies that indicate 1-3 event per hour compared to the 22+ wake events per hour that was claimed in "my results". There are also numerous accounts from people online who wear the same device I do that have had sleep studies which matched what the device reports almost identically.

I do not snore, this can be confirmed with anyone I have spent the night with, as well as the app on my phone that records snoring/sleep talking. But yet "my results" claimed I snored practically all night.

Crazy how I can have wake events and snoring detected during the first 2 hours of the test while I was wide awake and having trouble falling asleep because the equipment was uncomfortable.

The person on the phone was already starting her pitch on CPAP equipment right after she told me "my results" were positive.

I feel bad for the drivers who are sent here contractually from their company, and you should be ashamed of yourselves.

9 July 2023
Unprompted review
Rated 5 out of 5 stars

great machine with great service

The CPAP I got isn't half the hassle I thought it would be. In fact, I don't mind using the mask at all. It's comfortable and doesn't interfere with e falling or remaining asleep. I now have fewer than one apneic event per hour.

26 June 2023
Rated 1 out of 5 stars

This company took forever to get back…

This company took forever to get back to me! It’s ridiculous especially when I’m trying to test to start work with a job ASAP. I left 3 voicemails the first time I had to test and had to get my recruiter to contact them so that they could contact me! AND the same thing happened the next time I tested. Very disappointed but I’m very grateful to the girls that did call me back and help me with the process. Thank you ladies!

26 June 2023
Rated 1 out of 5 stars

A money grab 4 sure

When I questioned my results the lady started to get irritated. I was told I had light moderate. So I was told I needed a cpap because D.O.T. requires it. And proceeded to tell me about the bundle they offer.. I scheduled another test because I know I don't have sleep apnea..

5 June 2023

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