Irvin Leisure Entertainments Ltd Reviews 

49
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Disgusting service and total disregard for safetyI had a horrible experience at the Mile End Park funfair. The staff were incredibly rude, and the customer service was completely disgusting. It is cle... See more

Rated 5 out of 5 stars

I won free entry, rides and candy floss on Instagram and took my kids and my nephew. They had a fantastic time on the Crazy Caterpillar, Fun House, Boats, Helicopter, Aeroplane and Trampolines. All st... See more

Rated 5 out of 5 stars

I attend the Irvin Leisure fun fair twice a year! Hampton Court & Fairfield. I have two children with high autism. one who is 6 with autism, global developmental delay and hyper mobili... See more

Rated 1 out of 5 stars

Avoid this funfair! I took my family to Barham Park last weekend expecting a fun day out with the kids. What we got instead was an absolute nightmare and one of the most disappointing, uncomforta... See more

Company replied

Company details

  1. Fairground
  2. also in
  3. Amusement Park
  4. Amusement Ride Supplier
  5. Bouncy Castle Hire
  6. Event Management Company

Written by the company

Irvin Leisure: The Premier Funfair Hire Company in the United Kingdom and beyond. At Irvin Leisure, we don't just run fairs – we create unforgettable experiences. Our family has been running funfairs for five generations, and we bring that knowledge and passion to every event that we work on. From once-in-a-lifetime public events like the Millennium Fair at Buckingham Palace to intimate private moments such as weddings, we have the knowledge and attention to detail to make your occasion truly special. Whether you're a corporate giant like Porsche, Coca Cola or Amazon, a media powerhouse like Disney or Netflix, or simply hosting a local fete or private party, Irvin Leisure has your entertainment needs covered.


Contact info

3.2

Average

TrustScore 3 out of 5

49 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 month

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3.2

All reviews

(49)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Disgusting service and total disregard…

Disgusting service and total disregard for safetyI had a horrible experience at the Mile End Park funfair. The staff were incredibly rude, and the customer service was completely disgusting. It is clear that the organizers only care about taking your money rather than ensuring customer satisfaction or keeping people safe. The prices are absolutely outrageous for the poor experience you receive. Avoid this place. No wonder this place is dead get the message why no one goes the

24 July 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this funfair!

Avoid this funfair!
I took my family to Barham Park last weekend expecting a fun day out with the kids. What we got instead was an absolute nightmare and one of the most disappointing, uncomfortable experiences we’ve had in years.
From the moment we arrived, the staff attitude was appalling. They were rude. When I asked a simple question about token options, the woman at the booth rolled her eyes and muttered something under her breath and just expected me to just buy tokens without explaining anything.
The rides are expensive and didn’t last long. But the terrible staff completely ruined the day. This funfair company clearly doesn’t train their employees to just give a smile. I don’t even want to write about the toilets they are disgusting. They are just concerned about you spending monkey, save it and go somewhere else. I won’t Come again and I wouldn’t recommend them to anyone.
Zero stars if I could.

30 May 2026
Unprompted review
Irvin Leisure Entertainments Ltd logo

Reply from Irvin Leisure Entertainments Ltd

Dear Manja, thank you for visiting and for taking the time to share this feedback. I am very sorry that you have had a bad experience and that it took a while to answer your review. As a consequence of your feedback, we will be discussing customer service and manners with our staff, and we are also designing better signage for the token booths to make the token-buying experience smoother and more pleasant for customers. If you could like to discuss this issue further, please do not hesitate to contact me on george@irvinleisure.com Best, George Irvin

Rated 1 out of 5 stars

Very expensive and staff very rude.

It’s really expensive and when the ride is not full they only give 30 seconds ride.
I asked him why would give such a short time he was so rude and said it’s my decision whom I give more or less time. Please leave.
DO NOT WASTE YOUR Money please.

30 May 2026
Unprompted review
Irvin Leisure Entertainments Ltd logo

Reply from Irvin Leisure Entertainments Ltd

I am sorry for the delay in responding to your review. Please could you let us know which of our funfairs this occurred at and which ride this happened on so we can look into it? Thank you, George Irvin george@irvinleisure.com

Rated 5 out of 5 stars

I was a lucky winner

I was a lucky winner and took my boys on Saturday afternoon at clapham common fun fair courtesy of irvin leisure entertainment and I can honestly say we had an amazing time. The boys loved all the rides 💙 perfect for all the family.

3 January 2026
Unprompted review
Rated 1 out of 5 stars

Visited it in Highbury thought staff…

Visited it in Highbury thought staff was not has polite has i think they should be nothing really very special about it dodgems arriving tuesday not an awful lot there no carousel Dylans grill no prices listed i thought it was a bad experience disappointed hugely someone else has mentioned staff rude not just me on reviews asking u personal questions is not acceptable either shame on you

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Great outing

Always a great setup and vibe, highly recommended

4 May 2025
Unprompted review
Irvin Leisure Entertainments Ltd logo

Reply from Irvin Leisure Entertainments Ltd

Thank you for your kind words.

Rated 2 out of 5 stars

Not exactly as it advertised.

Some of the information on the website and in the advertising is misleading:
1. The entry cost and ride token cost section doesn't mention an entry fee of £2. In reality, you must pay £2 for each person entering the fair.
2. There are air rifle (shooting range) booths at the fair that do not accept tokens and ask for separate cash payment. It turns out that you have to purchase tokens, pay separately for admission for each person, only to find out that some entertainment has to be paid extra?
3. The fair's website says that they encourage visitors to be eco-friendly and come by public transport if possible. However, there is no bicycle parking next to the entrance, and it is not permitted to secure a bicycle to the fence of the fairground. Diesel power generators don't make it any eco-friendly.

On the bright side, if you can tolerate loud music and not the most courteous staff, you might enjoy yourself.

26 May 2025
Unprompted review
Irvin Leisure Entertainments Ltd logo

Reply from Irvin Leisure Entertainments Ltd

Dear Anton, thank you for your feedback.

1. We have taken this on board and updated our ride token order system to make the £2 charge clearer.

2. We do display very large banners outside of our fairs that state "tokens not accepted on food or game stalls - cash & card only" and also that "single rides can be paid by card & tokens", so it is not mandatory to buy tokens.

3. Unfortunately, our insurance does not allow us to take responsibility for cycles left unattended on site, but our funfairs are held in parks that usually offer their own cycle parking. I will see if it is possible to look up the nearest bike racks in each park and to add this to our website.

I apologise for the discourteous staff. Thank you for taking the time to share your experience as your feedback does help us to improve.

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience at this amusement park. The park was supposed to open at the hours listed on their website, but when we arrived, it was closed. After waiting and being told it would open later, we returned with my child, only to find that just one ride—the bumper cars—was operating. It was a huge letdown, especially for my child who was excited for a full day of fun. The park clearly needs better organization and communication. I wouldn’t recommend wasting your time here.

13 September 2024
Unprompted review
Irvin Leisure Entertainments Ltd logo

Reply from Irvin Leisure Entertainments Ltd

Thank you for visiting our funfair. We are sorry that it did not meet your expectations and would like to discuss this with you.

We are confused about the events in your review. It states that when you visited on 13 September 2024 (a Friday), that the funfair did not open on time and that when it did open, only the bumper cars were operating. The listed opening times for Friday on all of our publicity was 3pm. Our senior manager on-site has confirmed that our Clapham Common funfair opened on time every day during this visit, despite the rainy weather.

Could it be possible that you read the opening times for Saturday 14th and Sunday 15th September, which was 1pm? If this is the case, we would be grateful if you could revise your review to reflect this. If you wish to discuss this further, you are very welcome to contact Mr. Irvin either by calling our 24-hour hotline on 020 8795 4282 or by emailing us on info@irvinleisure.com.

Rated 1 out of 5 stars

Fair in Gladstone Park

Fair in Gladstone Park
Living near Gladstone Park when the fair was on for 17 days, having to listen to rides with police sirens and car horns going off every few minutes for almost 9 hours a day. People are trying to work from home, some work shifts and need to rest in the daytime, others are elderly, mothers with new borns trying to rest, and some are in bed with sickness. Playing annoying sirens and car horns repeatedly for hours on end shows they have no regard for the community. This park is not suitable for a fair in such a built up area. People also go to the park for recreation and don't want to listen to endless sirens and horns going off for hours.

27 July 2024
Unprompted review
Rated 5 out of 5 stars

Competition Winner

I won free entry, rides and candy floss on Instagram and took my kids and my nephew. They had a fantastic time on the Crazy Caterpillar, Fun House, Boats, Helicopter, Aeroplane and Trampolines. All staff were welcoming and friendly especially the Boat guy helping the kids to steer instead of circling lol. Very grateful we could celebrate my nephew's birthday here.

10 August 2024
Unprompted review
Rated 1 out of 5 stars

ABSOLUTE ROBBERY

Just took the kids to Shepherd’s Bush fair in London
It has gradually got worse here every time they come but today has put a nail in the coffin for this location
They charge to get in and have increased the amount of tickets for each ride
5 tickets for the dogems is absolute ROBBERY
3/8/2024 last time we visit Irvin’s funfairs
Been coming since the 80s

3 August 2024
Unprompted review

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