The camera arrived after I needed it, but at least it did arrive. As long as you understand two things: Despite the 7 day delivery stated on their website, its more like 21 days plus. Communication w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent prices and generally good service. Delivery of camera just took 'n few days longer than stated when ordered.
Sale person very friendly. Called him 9 days after I bought my camera online, and he assured me it is on it's way. I received it 4 days after that. Only reason for 4 stars instead of 5, is that I am s... See more
I am happy with the service provided, but I would have appreciated receiving updates as to when the product was going to be delivered.
Company details
Written by the company
South African Online Store Retailer and Distributor of Smartphones, Digital Cameras, and Lenses
Contact info
HQ Offices, 2nd Floor, Tower B, Northlands Shopping Centre, Northriding, 2161, Randburg, South Africa
- 0101575029
- sales@irobustec.co.za
- irobustec.co.za
4.1
Great
153 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 2 weeks
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Good Vibes
Good product, good price and Good service and feedback , please to deal with
18 March 2026
Consistent feedback
Consistent feedback on delivery timelines. Very pleasant to deal with.
18 March 2026
Best price l, great service, efficient delivery.
Best price I could find for the camera I bought. Item received right on schedule. I was able to contact their customer support and confirm delivery times without any issues. Will definitely look here first when buying similar items in future.
16 March 2026
Delivered as promised
At first I was worried because of the war in the Middle-East and my order was stuck in Dubai. But I received a e-mail to comfort me that they are busy making alternative plans and delivered as promised. Well done!
16 March 2026
If you can wait 10 days
If you can wait 10 days, it is well worth it. I saved R6000 on a lens by buying from iRobust Tech. Isn't that worth the wait? I consider myself super impulsive and want whatever I buy, almost immediately. My next purchase will be through them.
3 February 2026
Sales person very helpful.
Sale person very friendly. Called him 9 days after I bought my camera online, and he assured me it is on it's way. I received it 4 days after that. Only reason for 4 stars instead of 5, is that I am still waiting on prices for other gear, that I still haven't received.
10 February 2026
Repeatedly had to ask about my order
Repeatedly had to ask about my order, no decent feedback/tracking on item shipping information.
The item just suddenly appeared after 10 days.
3 February 2026
Reply from iRobust Tech
Good day Jannes,
Thank you for taking the time to share your feedback. We truly appreciate it.
First and foremost, please accept our sincere apologies for the lack of communication on our side. We take full responsibility for not keeping you properly informed and for the one-day delay in the processing of your order.
We understand how frustrating this can be, and we are genuinely sorry for the inconvenience this caused you. This is not the level of service we aim to provide, and we will do better.
For clarity, our standard delivery timeframe is 5–7 business days (excluding weekends), with tracking details normally sent from the 5th business day onward, as stated in the order confirmation. Your order was placed on 25 January 2026, dispatched on 3 February 2026, and delivered on 4 February 2026, which amounts to 8 business days rather than 10.
That said, we fully acknowledge that regardless of the timelines, we should have proactively communicated with you about the possible one-day delay. Failing to do so was our oversight, and we sincerely apologise for the frustration and disappointment this may have caused.
Thank you for your patience and understanding. We value your support and will use this experience to improve our communication going forward.
Thanks
iRobust Team
Very helpful
Very helpful, I had a list of questions before committing and the service was impeccable 🥰
3 February 2026
Camera received in good time with no fuss
Received the camera I ordered in good time and without any hitches. People were helpful and pleasant to deal with
26 January 2026
Great prices
Great prices
But just bad communication at order stage. An automated order acknowledgement that is sent to you via email would be helpful.
Once you have communication, its great
20 January 2026
Up and coming Camera Online store
Good communication on time, and best prices. A legit online store to compete against places like ORMS, Outdoor Photo etc
8 January 2026
Trustworthy customer for first time…
Trustworthy customer for first time buyers
Happy with what I bought. Everything in the box as advertised 👌👌👌
20 January 2026
Excellent service from iRobust Tech
Excellent service from iRobust Tech, brand new camera delivered at a great price with free delivery too.
Thank you for your service, much appreciated. Highly recommended.
13 January 2026
Trustworthy and excellent prices
Their prices are excellent, and the service is friendly with an extremely helpful sales representative. While communication and order updates could be improved, the overall experience was very positive. They are highly trustworthy, and I will definitely be ordering from them again in the future.
23 December 2025
Thebe was really helpful
Thebe was really helpful. I received my new camera within 8 working days of purchase. Hands down the best price, and very satisfied with my new Canon R7.
9 December 2025
Need better Delivery Comms
The Prices were good, the communication above delivery times can be better. I waited for too long and had to make a few enquiries to find out where my order was. Especially when it is high price products we want to be assured and constantly communicated about our order, it would help feel more comfotable
29 November 2025
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