Irisandgrayson Reviews 

7
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.3

All reviews

(7)

6 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not buy from this store

If I could give less than one star I would.
Takes forever to arrive and even when it does the quality is rubbish. The clothes are poorly made and cheap looking and they will fight you for a refund.
Absolutely do not buy from this shop.

14 July 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY absolutely agree with all the customers…

absolutely agree with all the customers DO NOT buy from this company cheap fabric didn’t fit tried to offer me discount not to return then provided an address to return which is a sweat shop in china £33 to return item . Think they have blocked me now This should be stopped and they should be shut down appalling lesson learnt !!

1 August 2026
Unprompted review
Rated 1 out of 5 stars

I wish I had read the reviews before I…

I wish I had read the reviews before I had purchased the goods. I couldn’t agree more with what has been written.The clothes are cheap very poorly made. They front their business through a cloned London based shop which appeared legitimate . The items took weeks to be delivered and the returns policy is none existent. DO NOT BUY FROM THIS FAKE COMPANY.

28 July 2026
Unprompted review
Rated 1 out of 5 stars

I've been scammed

I've been scammed by this company the quality is so poor the item I ordered isn't what has arrived and it took a few weeks to turn up. DO NOT BUY FROM THIS COMPANY

27 July 2026
Unprompted review
Rated 1 out of 5 stars

Do NOT buy anything from this company

Do NOT buy anything from this company. It’s not based in Ireland. They ship cheap knock offs from China. Their returns policy is a joke. No full refund. Offered a measly 30% which is virtually wiped out by the cost of the return. I would give a zero rating if there was one.

11 July 2026
Unprompted review
Rated 1 out of 5 stars

This company (called Iris & Grayson…

This company (called Iris & Grayson when I ordered from them) is a total rip-off. I waited 3 weeks for my order, and when it finally arrived I was so disappointed with the cheap quality of the fabric and design. Absolutely nothing like it was pictured! It was a shiny polyester fabric, vertical lines and details did not even line up on seams. The 3 pieces I ordered did not have any tags on them and no QR codes or info on how to get refund....as if I ever WOULD get a refund. Admittedly, I saw the ad on Facebook and the clothes looked great; but I'm no fool (HA!) so I googled the website and it looked very professional, and I ordered from the website. It has to be a clone or fake website. I will take these tacky, crappy clothes to a charity shop I suppose, because even if I could work out where to send them back to I'm sure I'd never see a refund...but heed my advice and DO NOT ORDER from them.
I suspect they routinely change their name to reel in other unsuspecting victims of their fraud. Be very aware, and order only from proven turstworthy companies. (note to myself!)

24 July 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

This company advertises showing a shop in London and offering high quality clothing, it is a complete lie. The 30 day money back guarantee is also a lie and trying to get a refund is impossible they refuse to do so. The quality of the clothes is very poor and the fabric horrible and very cheap so nothing like the advertising. They ship from China which is not disclosed as they claim to use Royal Mail exclusively and that explains why it takes so long to arrive. Their returns policy states the customer has to pay for returns but fails to mention this is to China. When you push to return and get a refund you get no where. I was offered 20% of the value of the order. As Long Distance selling is regulated in the UK I pointed this out and asked for a full refund and am now being ghosted. It claims to be a family business it needs to be shut down

23 July 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look