Awesome customer service
27 November 2025
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Company details
Written by the company
A microcosm of Italian know-how: leather goods & fragrances from Firenze to you.
Contact info
Italy
- ireri.it
4.5
Excellent
17 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great purchase experience
High quality products, but the customer experience is exeptional. Very close and personal communication, excellent guide and advice for a complete purchase experience. I'm very thankful with all the team at IRERI. Now they have a superfan in Mexico.
22 September 2025
I couldn’t be happier with the service…
I couldn’t be happier with the service and the product. They were amazing getting me exactly what I wanted and so fast. Will definitely do business with them again.
3 April 2025
Excellent product and service
15 May 2023
The bag is very beautiful
The bag is very beautiful, the texture is very good, I like it very much
4 May 2023
I like the quality and style of the bag…
I like the quality and style of the bag very much, I will buy it again as a birthday present
4 April 2023
Erica Arrighi provided exceptional…
Erica Arrighi provided exceptional customer service! When my first choice was unavailable, she suggested other colors in the same style. Then, she found a similar color in a different style that is absolutely perfect! Great communication throughout. Definitely exceeded my expectations!
7 February 2023
I love the products.
31 August 2022
100% reliable and helpful, beautiful store
100% reliable and helpful.
Ordered on Saturday received on Wednesday. From Italy to Ireland. What an excellent shop with such beautiful things. I highly recommend.
30 July 2022
A hidden gem in Florence
A hidden gem among all of the leather shops in Florence, this one feels like a genuine one. the 2 owners are offering a good customer service and a pleasant buying experience. I'm glad I have passed their door during my holidays.
22 April 2022
Unprompted review
Wonderful experience, beatiful bag
Wonderful experience in the shop and great service. The bag I ordered arrived and is as beautiful as I remember! Thank you so much.
KE
16 April 2022
Nice experience
The shop associate was very nice and patient. I enjoyed the experience of remote-shopping.
18 March 2022
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