IRCTC Reviews 442

When we are traveling from Bangalore to narasapur, around 2pm in the night some of thefts entered into train & dragged chains from ladies. Seriously don't know why irctc people are stopping trains everywhere in the nights. No one is there to protect. I think this will happen in India only. But the joke is no will care about this.@IRCTC

ITCTC is looting the common people. You can never book tatkal tickets. They purposly block users from booking the tickets displaying some connection error. And by chance if you get out of it, if you try booking the ticket goes into the waiting list where they charge 60rs as convinience fee which is not refundable. Why the hell they charge the fees if we dont get confirmed tickets, just another way of looting people. better to give that charge to an agent for booking atleast they can provide confirm tickets. The most unnoticed fraud happening with people.

Irctc IRCTC management is extremely disappointing and poorly handled. The entire system feels unorganized, outdated, and frustrating for users. Booking tickets becomes a stressful experience due to constant glitches, slow servers, and unclear processes. Even basic features don’t work smoothly, and there is hardly any improvement over time.

The lack of proper management and planning is clearly visible. Users are forced to deal with unnecessary delays, technical errors, and unreliable services. Instead of making travel easier, IRCTC often creates more confusion and inconvenience.

Overall, the service quality is far below expectations. Such a large platform should be efficient and user-friendly, but the current condition reflects careless management and a lack of responsibility toward customers. Immediate improvements are needed to fix these ongoing issues.

I was passenger on vande Bharat from kollam to ernakulam.Hospitality was good except a white piece of vellayappam supplied along with breakfast was found to be dry as if expired. Being a buisness class train i wish this may not happen in future

Outright looting of customer money!
Tatkal booking starts at 11 am and by 11.02 am ticket is booked but Waitlisted. After chart is prepared IRCTC refunds only 50% money and keeps the remaining 50% with itself.

Why book WL ticket and then cut cancellation charges on top of Convenience charges while booking ticket!
Irctc is unfairly looting common man.

Incredible India,

Unable to create a working website. I'm asked for a thousand pieces of information, and there's always at least one that doesn't work. I make the payment, and I get an error page. I enter my mobile number, and I get a message that it's invalid. When I click on the live chat, the whole page goes blurry... just impossible

its a nightmare booking on IRCTC so much its earns yet the website crashes and logs out abruptly. very difficult. They need to get the services onto a more robust servers, understanding the situation and Servity of the situation

Maine 3AC me 2 ticket book kiye aur poore 2 ticket ka paisa liya gaya. Lekin travel ke waqt sirf 1 seat di gayi aur doosri ticket waiting me hi chhod di. Agar seat confirm nahi thi toh paise poore kyu liye gaye?
Yeh bilkul customer ke saath cheating jaisa lagta hai. Information clear nahi di gayi aur last moment par problem create ho gayi. Is tarah ki service se sirf pareshaani hoti hai.
Main kisi ko bhi recommend nahi karunga. Pehle apni transparency aur service sudhaaro, phir customers se paise lo

I am traveling from alappuzha to thane in train no.16346 and I have experience worst in my lif, around it almost 3 hr late.

I have to catch my another train at 8 pm from Kalyan I am worried if I will miss my train. Indian railways are not any more any puntchul on there schedule timings for their trains.

I have travelled in same train on 5th Feb 2025 from thane to alappuzha and it also same 2.5 hr late running.

Utterly useless website this is. Only for agents. Tatkal booking system is worst. Even with good internet speed it shows connection error and by the time website starts working all the Tatkal bookings are already done. Keep up the good work irctc you are providing quite a shitty service to people.

Jodhpur puri express 20814 train me booking slots khulte hi 95 seats hí available dikhata he itne sare bogi me kya sirf 95 seat hi rehta he kya sirf logo ko chutiya banake loot rahe he

I want to share exp. Regarding irctc manual ticket printing. The printer quality of very low. And printing colume are not place at right coulume. Even PNR number is not readable..

very much corruptive ruled by Indian railway agents.

Waste railway network world mothamlo...
Kazipet and Hadapsar express anedi inka chettaga vuntundi...dini anta daridram ayyina route okati ledu...2gantalu yekkina pratisaari latega vostundi...dinivalla mentalgaa chala ibbandiga vundi naaku.
Naa moddalo network idi

Very bad service... There is no seats for people to seat and even sleeper class feels like General with lots of disturbance and TT don't even visit to help people for right allocation. No more expectation

Dear Sir/Madam,

I would like to file a complaint against the Ticket Examiner (TT) on my train journey.

I had booked 2 confirmed seats, but during the journey the TT did not give me both seats. He asked for extra money, even though I already had a valid ticket. In spite of paying the full fare, I was not provided proper service and faced inconvenience.

The behavior of the TT was unprofessional and unfair. This caused mental stress and discomfort during my journey. Such actions are not acceptable and damage the trust of passengers in Indian Railways.

I request you to kindly investigate this matter and take strict action against the concerned staff. I also request a refund/compensation if applicable.

Journey details (for reference):
He need extra money from everyone
Please take a action on this type of behavior Thankyou

I have booked the tejas express madgaon to Mumbai the food was horrible please do something it's pathetic to eat such c grade food

No information about the platform till last moment. No information where the boogie number is. When we arrive at Yashawanta pura railway station, information board showing advertisements. Keep ads separate not on the information board. Once entered to the there should be proper guidance to reach boggie number. I hope feedback will taken.

In their shirt written "no tips pls... par wo log safar ke 24 hours se pehle hi aakar paise mangne lag jate to ... online qr code se vi ye log tips lete hai
Bathroom or middle space vi thik se saaf nhi karte ye log