was a nice test, but I do not understand how I get to keep the results, I have only had a short time to read it.
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Whilst i did find the test interesting and discovered im gifted🤣(finally the recognition i needed), i felt a bit uneasy so came and checked reviews when i saw one regarding extra charges... Immed... See more
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I didn't like the fact that it claimed to be a free test with free results and then made me pay to see the results. That is the same shady stuff that 99% of the apps pull now and it is so frustrating.... See more
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The IQ test was quick and easy, as promised. I did not pay attention that it was more than a test, but a monthly fee. Their other tests were fun and informative. Cancellation, on the other hand, is v... See more
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3.9
Great
981 reviews
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Replied to 99% of negative reviews
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Reply from IQ Institute
Hi Yusuf,
Thank you for your feedback! We’re glad to hear you found the test really nice and enjoyed the experience.
We appreciate you taking the time to leave a review.
Best regards,
IQ Institute Support
€1.95 when it says free!
5 May 2026
Reply from IQ Institute
Hi David,
We're sorry to hear about your experience and appreciate you bringing this up.
You can take the test for free, and the €1.95 fee is for accessing your results, which also includes a 7-day trial of our full platform and premium features. We aim to make this clear throughout the process, though we understand it may not always feel that way.
If you need any assistance or would like us to review your case, please reach out here: https://help.blossomup.co/hc/en-us/requests/new
Best regards,
BlossomUp Support
Subscription
Advertises that their results are free, but you have to get a subscription to get your results... Trash
5 May 2026
Unprompted review
Reply from IQ Institute
Hi Jesper,
We're sorry to hear about your experience and appreciate you bringing this to our attention.
Our goal is to provide a high-quality and valuable Personal Growth platform that includes premium features such as a Premium Results Report, personalized insights, expert content, a multitude of assessments, and a Personal Growth Tracker to monitor, encourage, and support you on your personal growth journey. Given the comprehensive nature of our service, all our services are offered through a subscription-based membership.
Unlike some sites that charge upfront before you even see the test, we let you experience the test for free so you can see what it’s about. We offer an option to get your test results for €1.95, which includes a 7-day trial of our complete Growth platform and all premium features. You can cancel at any time during the trial and keep your Premium Result Report for just €1.95.
To ensure full transparency, we provide detailed information about our pricing before, during, and after your purchase, including on the pricing page, checkout page, and in the order confirmation email. We understand that sometimes things can be overlooked, and we're here to help.
We stand by our product and offer a generous money-back guarantee. If you are not completely satisfied, we are happy to offer a refund. Please reach out to us here: https://help.blossomup.co/hc/en-us/requests/new
, and we'll be happy to assist you further.
Thank you for your feedback and for giving us the chance to improve. We are committed to providing the best service possible and hope to have the opportunity to change your perspective.
Best,
BlossomUp Support
Made me feel smart
5 May 2026
Reply from IQ Institute
Hi Myles,
Love to hear that—it’s great the experience left you feeling that way!
If you ever have thoughts or suggestions, feel free to share anytime.
Best regards,
BlossomUp Team
Complete scam.
Complete scam.. after the initial test for £1.95 they then try and bill you £24.95 every month. These are hidden charges that they make it hard to spot when you sign up for the single test at £1.95. Beware this is a complete scam. Luckily my bank blocked the follow on payments that I never signed up for.
1 May 2026
Unprompted review
Reply from IQ Institute
Hi there,
Thank you for your feedback. We take concerns like this very seriously. Subscriptions are only activated when selected during the checkout process, and users are able to manage or cancel them at any time.
We have asked for additional information so we can review your case in detail. Please share your support ticket number so we can locate your request and follow up efficiently. You can also contact our team directly here: https://iq-institute.org/contact-us/
We appreciate you bringing this to our attention.
Best regards,
IQ Institute Support
No nonsense IQ test
No nonsense IQ test. One small payment no hounding or signing up to ridiculous monthly payments.
If you've often wondered, give it a go!
29 April 2026
Reply from IQ Institute
Hi Oli,
We’re really pleased to hear that you appreciated the straightforward and easy experience.
We've already made sure that no additional fee will be made to your account.
If you ever have any questions or need assistance, please feel free to contact us at support@iq-institute.org
Kind regards,
IQ Institute Support Team
This company scams people's time with…
This company scams people's time with FALSE ADVERTISING of free IQ tests and after you spend 10-15 minutes completing what is advertised as a 5 minute test, you are unable to see your results unless you pay. THIS IS A SHAM, DO NOT SUPPORT THIS COMPANY OR TAKE ANY OF THEIR IQ TESTS!
REPLY FOR IQ INSTITUTE:
You simply do not get to blatantly lie like that. Your IQ test description of the page ON GOOGLE is, and I quote: Free IQ Test With Free Results | IQ Test - Updated for 2026. Read that? Free results. That is a misrepresentation of your offering. What person in their right mind spends 20 minutes on a test as a 'free preview' only for then to get the results of their time and effort behind a pay wall? I wish i could attach a screenshot of exactly what google says when you search 'free iq test' and yours pops up with that title I mentioned but I am sure you already know. After all, you're the ones making your own false advertising. You've said in other reviews before that 'you're taking it into account' but you've not done so, have you? Since it is now almost May and the last review like mine of a person wasting their time was in February. Make it CLEAR from the get go that results will be offered after payment so that people don't go through your test and waste minutes of their lives that they're never getting back ever.
29 April 2026
Unprompted review
Reply from IQ Institute
Hi Abby,
Thank you for your feedback. We understand your frustration and appreciate you taking the time to share your experience. The test is designed to provide a free preview, while the full detailed results are offered as an optional paid report for users who wish to access a more in-depth analysis.
We aim to make this distinction clear during the process so users can make an informed decision before proceeding. Feedback like yours is important, as it helps us continue improving transparency and the overall user experience.
If you would like any clarification or assistance, please feel free to contact our support team here: https://iq-institute.org/contact-us/
Best regards,
IQ Institute Support
Very interesting!
29 April 2026
Reply from IQ Institute
Hi Bilardo,
Thank you for your feedback! We’re glad to hear you found the test very interesting.
Our goal is to provide an engaging experience that not only challenges users but also offers meaningful insight into their cognitive abilities. It’s great to know the test made a positive impression on you.
We appreciate you taking the time to share your thoughts, as it helps us continue improving the experience for all users.
Best regards,
IQ Institute Support
Reply from IQ Institute
Hi Juan,
Thank you for your feedback!
We’re delighted to hear that you enjoyed the test and found the instructions clear. Providing an easy and user-friendly experience is very important to us.
If you have any questions or need assistance, please feel free to contact us at support@iq-institute.org
Kind regards,
IQ Institute Support Team
Super ultra mega cool
24 April 2026
Reply from IQ Institute
Hi Julian,
We’re so glad to hear that you found the experience super ultra mega cool.
It’s great to know it left such a fun and positive impression. We appreciate you taking the time to share your thoughts and hope you continue enjoying our tests.
Best Regards,
IQ Institute Team
Reply from IQ Institute
Hi Aldo,
Thank you for your feedback!
We’re glad to hear that you had a good experience, and we truly appreciate your suggestion regarding a PDF report. That’s a valuable idea, and feedback like yours helps us continue improving our service and the way results are delivered.
We’ll be sure to pass your suggestion along to our team for consideration in future updates.
If you have any questions or need assistance, please feel free to contact us at support@iq-institute.org
Kind regards,
IQ Institute Support Team
good experiance
22 April 2026
Reply from IQ Institute
Hi there,
Thank you for your feedback!
We’re glad to hear that you had a good experience. Your support means a lot to us, and we truly appreciate you taking the time to share your thoughts.
If you have any questions or need assistance, please feel free to contact us at support@iq-institute.org
Kind regards,
IQ Institute Support Team
Reply from IQ Institute
Hi Maria,
Thank you so much for your feedback!
We’re delighted to hear that you found the test fast, clear, and easy to complete. Providing a smooth and user-friendly experience is exactly what we aim for.
If you ever have any questions or need assistance, please feel free to contact us at support@iq-institute.org
Kind regards,
IQ Institute Support Team
nice test
was a nice test, but I do not understand how I get to keep the results, I have only had a short time to read it.
18 April 2026
Reply from IQ Institute
Hi there,
Thank you for your feedback. We’re glad to hear you found the test nice, and we appreciate you sharing your experience.
The report is currently accessible directly through our website. We’ve sent an email with a link that will take you to the report on our site.
We understand your concern about the viewing time, and we appreciate you raising it as it helps us improve the user experience.
Best regards,
IQ Institute Support
Unable to cancel
My partner did an IQ test, paid for results and then tried to cancel subscription. However he has received no emails to be able to get in to his account. The support email doesn't work and the contact us form doesnt work. Please HELP!?!
17 April 2026
Unprompted review
Reply from IQ Institute
Hi Lynne,
We’re sorry to hear about your experience and appreciate you bringing this to our attention.
You can cancel your subscription either through the website or by contacting our support team. For reference, a purchase confirmation email is sent after checkout to the email address linked to your payment method. If you used Google Pay or Apple Pay, the email associated with those accounts may have been used to create or connect to your account. If you’re unable to find the confirmation email, please check your spam or junk folder.
Additionally, it’s possible for an account to be created without manually entering an email. This can occur when a device already has an email address linked to it. Even if the email is no longer actively used, it may still be connected through your device settings, saved autofill data, or browser-stored information. In such cases, the system may automatically attach the linked email during checkout.
We’ve also sent a request to gather your information so we can look into this further and assist you as quickly as possible. You may also reach our Customer Support team directly at support@iq-institute.org. This is a working email, and we’ll be happy to assist you there.
Thank you again for your patience and understanding.
Best regards,
IQ Institute Support
Good app use
9 April 2026
Reply from IQ Institute
Hi Bret,
Thank you for your five-star rating. We’re glad you had a positive experience with us. If you need any assistance, feel free to reach out.
Best regards,
BlossomUp Support
DO NOT BUY THE IQ REPORT for the £1.95
DO NOT BUY THE IQ REPORT for the £1.95! They then charge you a further £24.95 7 days later. Then they try and say you signed up to a subscription which I absolutely didn’t. You then try to contact via the website but it doesn’t work and you get a bounce back from the email on the site. They are tricking and scamming people. Do not let it happen to you! If it’s not refunded within 48 hours I’m contacting my bank for reversal and reporting them
13 April 2026
Unprompted review
Reply from IQ Institute
Hi LK9,
We’re very sorry to hear about your experience and understand your frustration regarding the charges and difficulty reaching support.
Please note that any subscription, including recurring fees, is presented during the checkout process and requires user consent before being activated. However, we sincerely regret if this was not clear or if you experienced any issues contacting us.
We would like to resolve this matter for you as quickly as possible. We have requested additional information from you so we can help you on this. You may also reach our Customer Support team directly at support@iq-institute.org. This is a working email, and we’ll be happy to assist you there.
Your experience is important to us, and we’re here to help ensure this is properly handled.
Kind regards,
IQ Institute Support Team
Problem sorted
13 April This company have taken large amounts of money from my bank account, after I completed a one- off IQ test for which I paid £1.95. They have subsequently taken two more payments totalling over £50. There is no way to contact them to cancel, the customer service email is not active. I can’t afford to lose this money every month and don’t know how to stop it.
20 April I am pleased to say that through Trustpilot I have been able to make contact with the company and have been fully refunded for the two payments they took. The matter is resolved, thankfully
13 April 2026
Unprompted review
Reply from IQ Institute
Hi Mrs Janet Gyer,
We’re very sorry to hear about your experience and understand how distressing unexpected charges can be.
Please note that subscriptions are only activated after completing the checkout process and agreeing to the terms presented, which include any recurring billing. That said, we sincerely regret any confusion or difficulty you may have encountered while trying to cancel or reach support.
We would really like to resolve this for you as quickly as possible. You may also reach our Customer Support team directly at support@iq-institute.org. We’ll be happy to assist you there.
If you’ve had trouble reaching us before, we truly apologize and will make sure your request is handled promptly.
Kind regards,
IQ Institute Support Team
Reply from IQ Institute
Hi Andrei,
Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out.
Best regards,
IQ Institute Support
Absolutely unacceptable experience.
Absolutely unacceptable experience.
I signed up expecting to simply receive my test results, but was instead enrolled in a subscription WITHOUT clear consent. Money was taken from my account immediately, which I did not authorise.
To make matters worse, there is effectively NO way to contact this company. The listed support email does not work, and their contact page is unreliable and unresponsive. This makes it extremely difficult to resolve an issue or request a refund.
This feels deliberately misleading and lacks basic transparency. Customers should be clearly informed before being charged and given a proper way to contact support.
If the company sees this please contact me as i have not been succcessful with your contact link portal page.
I have now had to escalate this issue and i have no way of contacting them.
Avoid this company.
8 April 2026
Unprompted review
Reply from IQ Institute
Hi Giollaiosa,
We’re really sorry to hear about your experience, and we truly appreciate you taking the time to report this to us.
We understand how frustrating this must have felt, and we sincerely apologize for any confusion or inconvenience caused. Please know that we’re actively working on improving our online web form to make it more reliable and easier to use.
For transparency, the subscription details, including the 7-day access and automatic renewal terms, are shown before completing the purchase on both the pricing and checkout pages.
We’ve also sent you a request to gather a few details so we can locate your account and assist you as quickly as possible.
You may also reach our Customer Support team directly at support@iq-institute.org. This is a working email, and we’ll be more than happy to assist you there.
Thank you again for your patience and understanding.
Best,
IQ Institute Support
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