IOU Financial Reviews 

996
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and thorough when explaining every detail of the loan. People note that representatives are extremely polite, kind, and pleasant to work with from start to finish. Consumers also highlight that the application procedures are entirely straightforward, seamless, and remarkably quick to complete. Reviewers appreciate the flexible scheduling for closing calls and the reliable support provided by the team. Many customers state they would gladly recommend these professional financial services to other small business owners.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing deep appreciation for the exceptional support and... See more

Customer service

Reviewers express great satisfaction with customer service, highlighting supportive representatives who... See more

User experience

Clients share positive opinions on user experience, highlighting a straightforward and seamless loan process.... See more

Service

Users describe positive interactions with service, highlighting fast application processes and timely fund... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was handled very professionally while still being friendly and nice. Hillary Albertson and Tammy Krause could not have been more delightful. Hillary had phone tech issues but remained calm. Tammy... See more

Company replied

Rated 5 out of 5 stars

I worked with two great individuals. Alvin was my rep during the application process and Tammy Krauss to sign the contracts. Both were incredible, answered all my question, super friendly, knowledgeab... See more

Company replied

Rated 5 out of 5 stars

Andrew was really awesome, worked with us extensively. Always answered his phone and text, explained everything, and is just a really nice guy too. We got the money we needed and couldn't be happi... See more

Company replied

Rated 5 out of 5 stars

Tammy is the sweetest person I've ever dealt with in regards to any lending I've ever done. She's nice and professional. It's hard to find quality customer service but IOU Financial has an asset in Ta... See more


Company details

  1. Non-Bank Financial Service

About IOU Financial

Written by the company

IOU Financial is a leading technology-enabled small business lender providing fast, transparent access to growth capital through a nationwide network of preferred broker partners.

Powered by its proprietary lending platform, IOU seamlessly connects brokers, borrowers, and underwriters in real time—delivering an efficient, relationship-driven alternative to traditional banks.

Since 2009, IOU has originated more than $1.9 billion in financing to help thousands of small businesses across the United States invest in inventory, hire employees, purchase equipment, expand operations, and manage working capital.

We understand that every business is unique, which is why we combine innovative technology with experienced lending professionals who provide personalized guidance throughout the financing process. Our streamlined application and underwriting process helps qualified businesses receive decisions quickly, with funding available in as little as 24–48 hours for many borrowers.

At IOU Financial, we are committed to delivering a straightforward lending experience built on transparency, responsiveness, and long-term relationships. Whether businesses are pursuing growth opportunities or navigating seasonal cash flow needs, our goal is to provide financing solutions that help entrepreneurs move their businesses forward with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

996 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(996)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy

Easy, quick & infomative.

22 January 2026
Unprompted review
IOU Financial logo

Reply from IOU Financial

Theresa, we're happy to hear you had a good experience.

Rated 5 out of 5 stars

Karen was knowledgeable and most helpful!

Karen was knowledgeable, helpful and responsive. She was a pleasure to deal with. Definitely a terrific ambassador for IOU Financial!

17 December 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

Thank you for your feedback!

Rated 5 out of 5 stars

Pleasure to do business with

It was handled very professionally while still being friendly and nice.
Hillary Albertson and Tammy Krause could not have been more delightful. Hillary had phone tech issues but remained calm. Tammy Krause walked us through with a smile on her face even though we couldn’t see her. She too had Tech issues and also stayed calm and came up with alternative solutions to get the job done. Both remained very professional when speaking and quite frankly was a pleasure to work with.

11 December 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

Thank you for your feedback!!

Rated 5 out of 5 stars

Andrew was really awesome

Andrew was really awesome, worked with us extensively. Always answered his phone and text, explained everything, and is just a really nice guy too.

We got the money we needed and couldn't be happier.

9 December 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

We appreciate your comments.

Rated 5 out of 5 stars

I worked with two great individuals

I worked with two great individuals. Alvin was my rep during the application process and Tammy Krauss to sign the contracts. Both were incredible, answered all my question, super friendly, knowledgeable and I never felt pressured into a product that wasn't right for my business. I had been approached by dozens of other companies offering similar products but the others seemed only interested in closing any deal, whether it fit or not. Couldn't have had a better experience and start to finish, under 48 hours. Thanks again Alvin and Tammy!

28 October 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

Justin, thank you for the feedback. We're so pleased you had a good experience and we appreciate your business!

Rated 5 out of 5 stars

Awesome Tammy!

Tammy was very thorough and patient. Great experience with her.

9 October 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

Rusty, we're so pleased you had a great experience. Thank you for your feedback!

Rated 5 out of 5 stars

Customer service was top notch

Customer service was top notch. Pleasure to speak with and deal with over the phone. I was left with the impression they really cared about our business and were willing to help in any way they could.

17 September 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

Andrew, we're so glad to hear you had a good experience. Thank you for your feedback!

Rated 5 out of 5 stars

IOU Financial made taking a loan easy

Borrowing money for business is typically a difficult process but the entire process with IOU Financial was easy and straightforward. Tammy Krause was extremely friendly, helpful and made what’s typically a stressful process very care free. She was extremely knowledgeable and walked me through each step and explained any questions I had in easy to understand terms. I feel confident in our choice in lending with IOU Financial.

17 September 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

Leah, thank you so much for your comments. We are thrilled to hear that you had a great experience and that Tammy was so helpful. We appreciate your business!

Rated 5 out of 5 stars

The experience went very well

The experience went very well. Tammy explained everything as went went along and made the process seamless. Would recommend using them if you ever need financial services.

12 September 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

We truly appreciate your recommendation and comments. Thank you!

Rated 5 out of 5 stars

Tammy was phenomenal

Tammy was phenomenal. She is so great to work with and makes it easy.

8 September 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

We love hearing that Tammy helped make your experience a great one. Thank you!

Rated 5 out of 5 stars

Tammy was very Profesional and kind

Tammy was very Profesional and kind, she made it easy to talk to her by creating a welcoming environment.

5 September 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

We appreciate your feedback!

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