From walking in the door of the store in west George st Glasgow I felt welcomed and put at my ease. I am very indecisive when picking frames but was encouraged to browse with support and advice clos... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Attended Cambridge store. Staff - very helpful. One particular member of staff - Eunice very helpful indeed. Excellent choice in frames. Bought pair of distance and reading glasses. Would like fr... See more
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First visit to Glasgow store was a warm amd welcoming experience. Beautiful store well layed out and so easy to find beautiful frames from their extensive range . Within minutes I was guided by staf... See more
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Very pleased with the whole experience of buying prescriptions sunglasses from IOLLA. The assistant in the Bruntsfield store in Edinburgh gave great advice and took her time over the fitting for the v... See more
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Company details
Written by the company
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Contact info
Glasgow, United Kingdom
- 0141 334 9044
- help@iolla.com
- iolla.com
4.9
Excellent
3K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from IOLLA
Hey Camille, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Manchester Store
The staff in the Manchester store were so friendly and helpful giving very good advise on the type of glasses we should purchase. My husband and I both purchased varifocal lenses and folding clip on sun glasses.
We chose to have them delivered to our home address and they arrived within 10 working days and we are very happy with them. I highly recommend Iolla for service, quality and price we will definitely purchase more glasses from them.
24 July 2026
Unprompted review
Reply from IOLLA
Hey Janine, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
A very easy and pleasant way to buy glasses
I just bought my 3rd pair of glasses from Iolla.
The shops are delightful , the staff are very helpful and the designs are great.
Even better that there’s now a branch near me where I collected my glasses.
5 August 2026
Reply from IOLLA
Wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Reply from IOLLA
Hey Jamie, thanks for leaving us this 5 star review! We hope to see you again soon.
Staff on the phone couldn’t have been…
Staff on the phone couldn’t have been more helpful. Was able to replace my lost glasses without visiting a shop.
4 August 2026
Reply from IOLLA
Thank you so much for your lovely review Aileen! it was a pleasure to chat with you and help you out
Really good experience
Really good experience, first time in 30 years of needing glasses, good selection and helpful staff. Have recommended my partner get hers from Iolla as well.
4 August 2026
Reply from IOLLA
We’re delighted to hear you had a great IOLLA experience Karl! Thanks for taking the time to write us this lovely review. We hope to see you again soon
Professional friendly staff.
Professional friendly staff.
Excellent products.
Great all round experience at great prices.
Will use again
29 July 2026
Reply from IOLLA
We’re blown away by your kind words! We’d love to see you back in our showroom any time.
Staff is always very helpful and…
Staff is always very helpful and experienced. Would come here only for the staff! :)
1 April 2026
Reply from IOLLA
Hey Rytis, thanks for this lovely review! We’re so glad you have had a great experience with us
Reply from IOLLA
Hey Hannah, thanks for leaving us this 5 star review! We hope to see you again soon.
Excellent in store experience
Excellent in store experience - friendly and professional with many options offered. Reglazed prescription sunglasses were delivered to schedule and are perfect.
3 August 2026
Reply from IOLLA
We’re delighted to hear you had a great IOLLA experience Richard! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Staff were really friendly
Staff were really friendly and helpful and the glasses are some of the most comfortable I've ever had.
29 July 2026
Reply from IOLLA
We’re so pleased to hear you love your new specs Matthew! The Napier frame is a fantastic choice.
I love the atmosphere in the shop
I love the atmosphere in the shop, the interesting & interested staff, the simple pricing structure. Glasses #13-15 arrived so fast and I love them!!
3 August 2026
Reply from IOLLA
It's always a pleasure to have you in the showroom Anna! Thanks for your lovely review
Really good customer service and value…
Really good customer service and value for money. Much nicer specs than spec savers too!
3 August 2026
Reply from IOLLA
Hey Edward, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
always friendly great prices would…
always friendly great prices would highly recommend never a bad expierience great glasses
29 January 2026
Reply from IOLLA
Thanks for your lovely review Robbie! Your kind words mean the world to us
Super helpful staff
Super helpful staff, great range of frames, glasses were sent to me in Australia with no issues and they are fantastic
31 July 2026
Reply from IOLLA
Wow, this is so fantastic to hear! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
From walking in the door of the store…
From walking in the door of the store in west George st Glasgow I felt welcomed and put at my ease. I am very indecisive when picking frames but was encouraged to browse with support and advice close at hand. Once I picked. Few frames again I got amazing advice. I am delighted with my frames how they look and also extremely satisfied with the varifocal lenses. I also purchased the clip on sunglasses and never having them before am delighted. I’ll certainly be back and will have been recommending Iolla for service efficiency and price.
24 July 2026
Reply from IOLLA
We’re blown away by your kind words Patricia! We’d love to see you back in our showroom any time.
The selection of frames was…
The selection of frames was exceptional. The assistance in fitting my prescription was perfect; as were the results. I could not be happier with my glasses..
31 July 2026
Reply from IOLLA
Hey Steven, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Reply from IOLLA
Thanks for taking the time to write us this lovely review Carol! We really appreciate your kind words
Reply from IOLLA
Thanks for leaving us this 5 star review! We hope to see you again soon.
Reply from IOLLA
Hey Kirstie, thanks for taking the time to leave us this great review!
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