Inworldexpress Reviews 

FRAUDULENT WEBSITE
I purchased a Christmas present for my husband in December. I never received the item. I emailed customer service and this was the response the first time I emailed:
Dear customer,

We apologize for the bad shopping experience. Your parcel is waiting for inspection at the customs. There may be a large number of goods to be inspected at the customs, so it may be stopped at the customs for a longer time, generally taking about 3-7 days, depending on the local customs policy. Please rest assured, we will speed up the logistics for you, please wait patiently. Thank you for your support and understanding. Have a nice day!
I emailed again when I still didn’t receive my parcel. This was the response:
Dear customer
I checked your logistics information, and your package showed an abnormal delivery. We sincerely apologize for any inconvenience caused. In view of this situation, do you need us to resend the goods or refund you. Look forward to your reply and thank you for your support and understanding.
I let JONAS CURME know I wanted the parcel or refund me if it’s lost. JONAS CURME no longer responds to my emails. This company is fraudulent and steals money and gives you the run around. I am appalled and so disappointed as this was suppose to be a Christmas gift for my husband. I ordered through the Ted Baker website. Buyer Beware!

Hello -

I have yet to hear confirmation that I am being refunded the $173.97 CAN for the Ariat boots + slippers charged to my Mastercard on 12/17/24.

I contacted the shipper: on 1/13/25 after package got delayed-then-lost in customs and my very anxious 10 year old boy devastated because the boots that he's been waiting and wanting never showed.

I was told:
"Dear customers, It is waiting for the customs to inspect it, it usually takes about 3-7 days
It depends on the local customs policy
Please don't worry, I will also check with logistics
please be patient"

Then finally on 1/21 I was notified that they can't find it..

Unfortunately, since the time of ordering and the refund delay in processing, my Mastercard #3958 has had fraudulent charges and I had to cancel it.

Please advise how to proceed with my refund ASAP!

I'm a single mom and it's been almost 2 months with this charge on my credit card, and no purchases in hand.

Also, I guess I will also have to also claim these charges as fraudulent as I have not received anything, and until the refund is processed, you've basically stolen my money from me.

No communication since asking for my refund is not good customer service and is very upsetting as a customer who has almost $200 tied up in refunds-yet-to-be-processed!!

Please advise ASAP!!!

What a nightmare this experience has been dealing with Jonas Curme at inpromail who is now no longer responding to my emails. Horrible customer service!

I'm now posting here to try and get some sort of resolution AND MY MONEY BACK!