Invigor Medical Reviews 1,785

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and thoughtful approach, making interactions pleasant and efficient. Many people highlight the outstanding customer service, noting that the team is prompt, attentive, and dedicated to meeting individual health needs. However, some customers also mentioned issues with order processing and product delivery, with a few experiencing significant delays in receiving their shipments. There were also occasional concerns about product formulation changes and unexpected charges, which led to dissatisfaction for a small number of people.

What people talk about most

Staff

Customers consistently express high satisfaction with the staff, highlighting their helpfulness, knowledge,... See more

Service

People report positive experiences with service. Customers frequently praise the kindness, thoughtfulness,... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report significant delays, with... See more

Product

Reviewers highlight ambiguous aspects of the product. Some customers report positive experiences, praising... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My overall experience with Invigor Medical has been decent. Maddy is the person that made it better. She is very helpful. She answered all my questions, addressed my concerns, and worked diligently to... See more

Rated 5 out of 5 stars

Brooklyn does a fantastic job proactively reaching out at time when it's most convenient, and when supplies are low. She turns a resupply chore on my list into a task that's done before I know it. I c... See more

Rated 5 out of 5 stars

Always 5 stars. Invigor treats its customers/clients like no other company. They know customer service. I have had the pleasure of working with Brooklyn for nearly 2 years. Shes like a trusted friend... See more

Rated 5 out of 5 stars

Everyone as Invigor has been so helpful and insightful and providing me the attention and care as a patient to meet my health needs. Specifically, Brooklyn has been the best at making sure all my need... See more

Company replied


Company details

  1. Medical Clinic

About Invigor Medical

Written by the company


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 12% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very satisfied

Angelo answered my questions and went above and beyond to help

31 May 2024
Unprompted review
Invigor Medical logo

Reply from Invigor Medical

We're delighted to hear that Angelo went above and beyond to assist you with your questions!

Invigor Medical Team

Rated 5 out of 5 stars

Delivery Time

Angelo was very helpful about the state of my order. He made me see that shipping takes from 7-14 days. Now I’ll wait a bit more.

30 May 2024
Unprompted review
Invigor Medical logo

Reply from Invigor Medical

We're glad to hear Angelo was able to assist you with your order and appreciate your patience.

Invigor Medical Team

Rated 5 out of 5 stars

Enzo was very prompt and professional…

Enzo was very prompt and professional at answering my questions about submitting my intake form. Thanks!

29 May 2024
Unprompted review
Invigor Medical logo

Reply from Invigor Medical

Thank you for your feedback; we're pleased to hear Enzo was prompt and professional in assisting you.

Invigor Medical Team





Rated 5 out of 5 stars

Pamela was very nice

Pamela was very nice, and answered my questions quickly.

29 May 2024
Unprompted review
Invigor Medical logo

Reply from Invigor Medical

Thank you for sharing your experience; we're glad to hear Pamela was nice and answered your questions quickly.

Invigor Medical Team

Rated 5 out of 5 stars

There was a mix up on my prescription…

There was a mix up on my prescription and Angelo was very kind and efficient in getting that resolved.

28 May 2024
Unprompted review
Invigor Medical logo

Reply from Invigor Medical

Thank you for sharing your experience; we're glad Angelo was kind and efficient in resolving the mix-up with your prescription.

Invigor Medical Team

Rated 5 out of 5 stars

I got the semaglutide with promotional…

I got the semaglutide with promotional price.

It has arrived in 4 weeks.

Great price and great customer care.

22 May 2024
Unprompted review
Invigor Medical logo

Reply from Invigor Medical

Thank you for your feedback; we're delighted you enjoyed the great price and customer care, and appreciate your patience with the delivery time.

Invigor Medical Team

Rated 5 out of 5 stars

Enzo answered all my questions and I am…

Enzo answered all my questions and I am excited to get the message back that I am approved and my medication is on the way!!

22 May 2024
Unprompted review
Invigor Medical logo

Reply from Invigor Medical

Thank you for your feedback; we're thrilled to hear that Enzo was able to answer all your questions and share your excitement about your medication being on the way!

Invigor Medical Team

Rated 5 out of 5 stars

Easy, fast, quality service and supplement.

Easy, fast, quality service and supplement. NAD+ is legit and works great

20 March 2024
Unprompted review
Invigor Medical logo

Reply from Invigor Medical

We're delighted to hear that you had an easy, fast, and quality experience with our NAD+ supplement; thank you for sharing your feedback!

Invigor Medical Team

Rated 5 out of 5 stars

Exceptional service

Pamela was fantastic and answered all of my questions.

17 May 2024
Unprompted review
Invigor Medical logo

Reply from Invigor Medical

Thank you for your feedback; we're glad to hear Pamela was fantastic and answered all your questions!
Invigor Medical Team






Rated 5 out of 5 stars

Camille provided good chat responses…

Camille provided good chat responses that answered my concerns. Response time excellent!

15 May 2024
Unprompted review
Invigor Medical logo

Reply from Invigor Medical

We're glad to hear that Camille provided helpful responses and that you experienced excellent response time! Thank you for your feedback. Invigor Medical Team

Rated 5 out of 5 stars

I am very satisfied with Camille's fast…

I am very satisfied with Camille's fast response and resolution.

15 May 2024
Unprompted review
Invigor Medical logo

Reply from Invigor Medical

We're thrilled to hear that Camille provided you with a fast response and resolution! Thank you for sharing your positive experience. Invigor Medical Team

Rated 5 out of 5 stars

Angelo was helpful

Angelo was helpful! Thank you!

15 May 2024
Unprompted review
Invigor Medical logo

Reply from Invigor Medical

We're glad to hear that Angelo was helpful! Thank you for sharing your experience with us. Invigor Medical Team

Rated 1 out of 5 stars

Over 30 days and still nothing

It’s been over a month now since I paid for and placed my order. I still have not received my prescription. After contacting Invigor medical they have done little to nothing to get my prescription to me or provide me with a refund.

11 December 2023
Invigor Medical logo

Reply from Invigor Medical

We're truly sorry for the delay in receiving your prescription and any inconvenience caused. Please know that we're actively working to resolve this issue promptly. Thank you for your patience and understanding. Invigor Medical Team

Rated 5 out of 5 stars

Enzo #1

Enzo did a great job explaining an issue with my order

29 April 2024
Unprompted review
Invigor Medical logo

Reply from Invigor Medical

We're pleased to hear that Enzo provided great assistance in resolving the issue with your order. Thank you for sharing your feedback! Invigor Medical Team

Rated 5 out of 5 stars

Angelo was so efficient and timely with…

Angelo was so efficient and timely with his help. Great customer service. Hard to find such spot on help so quickly. Thank you, Angelo!

10 May 2024
Unprompted review
Invigor Medical logo

Reply from Invigor Medical

Thank you for your kind words! We're glad Angelo could assist you efficiently. If you need further assistance, feel free to reach out anytime.
Invigor Medical Team

Rated 5 out of 5 stars

Enzo is the best

Enzo was very helpful and gave me reassurance that my order was being worked on still.

9 May 2024
Unprompted review
Invigor Medical logo

Reply from Invigor Medical

We're pleased to hear that Enzo could provide helpful assistance and reassure you about your order! Thank you for sharing your experience with us.
Invigor Medical Team

Rated 5 out of 5 stars

Angelo was very helpful.

9 May 2024
Unprompted review
Invigor Medical logo

Reply from Invigor Medical

We're glad to hear Angelo provided helpful assistance! Thank you for sharing your experience with us.
Invigor Medical Team

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