My overall experience with Invigor Medical has been decent. Maddy is the person that made it better. She is very helpful. She answered all my questions, addressed my concerns, and worked diligently to... See more
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About Invigor Medical
Written by the company
Online wellness services for men and women. We help Men and Women Look, Feel, and Perform better!
Contact info
1030 N Center Pkwy, 99336, Kennewick, United States
- 888-966-4854
- support@invigormedical.com
- invigormedical.com
Replied to 12% of negative reviews
Typically replies within 2 weeks
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Great refill experience with Maddy
Maddy, who proactively reached out to assist me, wanted to confirm that my trimix prescription had worked well for me before proceeding with the fulfillment. This was perfect timing as I had recently investigated options of refilling it. The entire process was handled with the utmost care and professionalism, providing me a white glove service experience.

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Mandy was very helpful getting my…
Mandy was very helpful getting my trimix ordered

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I have to say I rarely complete these…
I have to say I rarely complete these requests for reviews and … Brooklyn provided me the best service possible. She answered my questions quickly and made sure I was completely informed of the process. She was great to interact with.

Reply from Invigor Medical
Maddy did an amazing job
Maddy contacted me today to refill my “Super QuadMix” treatment and the timing was perfect. We were able to get everything squared away within a few minutes without any problem! Maddy and others I have worked with at Invigor have been very helpful, professional and thoughtful. I recommend them to those seeking treatments that they provide!

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Great experience with Maddy
Spoke with Maddy. She was very helpful and was able to answer all my questions about tirzepitide max. I called about switching my current prescription and she was able to switch it with no problem and even got it going the same day. I will definitely make a point to speak with her again if I need to call.

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Great company and amazing staff.
Great company and amazing staff. Today I was assisted by Maddy and she was fantastic, she was able to get my order in quickly and was very knowledgeable on the Quadmix I needed.

Reply from Invigor Medical
Great customer service
Maddy was so helpful with ordering the product and answering any questions I had. I have ordered from her many times and it’s been a pleasure every time

Reply from Invigor Medical
Working with Brooklyn from Invigor was a delight.
I worked with Brooklyn who gave me efficient and courteous service. She is extremely knowledgeable regarding the product she works with. She made my ordering process easy, and I found her a delight to work with. Invigor Medical has a valuable asset with Brooklyn.

Reply from Invigor Medical
Fast and responsive
I was going to switch to Lilly’s cash option for Zepbound but they do not make the highest dose available under this option. Happy for me that Invigor moved quickly to re-start my subscription. Brooklyn (my account coordinator) made it fast and easy. Hooray for Invigor!

Reply from Invigor Medical
Everyone as Invigor has been so helpful…
Everyone as Invigor has been so helpful and insightful and providing me the attention and care as a patient to meet my health needs. Specifically, Brooklyn has been the best at making sure all my needs are met and my medication management is always taken care of. She’s the best. Thanks Invigor! Happy patient here.

Reply from Invigor Medical
Maddy’s Professionalism Hits Home!
Maddy is a careful listener and a caring professional. Her demeanor during our discussion on my medication was empathetic and understanding. She advised she would seek a resolution of my health issue and respond before the close of business. She kept this promise and presented her resolution including a discussion with Invigor Physician. Invigor Medical CARES about its patients.

Reply from Invigor Medical
Brooklyn was awesome!
Brooklyn was awesome!
I had a great experience with Invigor medical,
I received fantastic customer care and follow up from both Brooklyn F and Gladys H, I'm in the hospitality business and just really appreciated both their kindness and care, meds arrived quickly, I will use again and would highly recommend

Reply from Invigor Medical
Brooklyn was extremely helpful
Brooklyn was extremely helpful, professional, and friendly. It’s refreshing to see outstanding customer service alive and well at Invigor Medical. Thank you!

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untrustworthy
After I made an order (assisting my partner) , we got an email to proceed with further steps of some medical evaluation, which we weren't notified prior making a payment. Asking for refund took a month, they refused to assist over t he email, and over the phone. We had to contact the bank, and report the fraud.

Reply from Invigor Medical
I had no idea what to expect when…
I had no idea what to expect when ordering injectables from an online company, but Invigor Medical completely exceeded my expectations. From the very beginning, their customer service was outstanding. They took the time to guide me through everything and made sure I felt supported—they genuinely cared.
Today, I had a very specific question and spoke with Brooklyn, who was incredibly helpful. She not only answered my questions clearly but also followed up with multiple texts, including a detailed dosing schedule and a summary of our conversation.
I wouldn’t hesitate to recommend Invigor Medical. Their customer service is truly top tier!

Reply from Invigor Medical
We Luv Brooklynn
I have received amazing service from Brooklyn. Everyone I have referred communicates with Brooklynn. We all love her. Thank you team Invigor.
55 pound in 5 1/2 months.

Reply from Invigor Medical
Courtney is always quick to message…
Courtney is always quick to message back and gets things done. Great job Courtney

Reply from Invigor Medical
TRIMIX. Short shelf life
received trimix that expired in 5 weeks. was told that was the shelf life of the product from their supplier Tailor Made Compounding.

Reply from Invigor Medical
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