As an experienced investor I asked some complex questions before I could move forward with a new AI MEGA Plan. The detailed reply was well above average support with other companies. Not only quality... See more
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Investorplace has proposed a new service, the AI Portfolio. I tried to subscribe (from Europe): impossible, their payment system signals errors in the credit card data, while they are exact, and t... See more
Company replied
These InvestorPlace scammers just make sure to rein anyone in who checked their website. Charge a $870.80 fee. This was refunded thru my auspices & credit card. But next month, IP again charged m... See more
Company replied
Ive tried a lot of subscriptions and I keep coming back to Louis’s portfolios and like his podcasts, very informative and keeps me calm when the market is taking profits. I’m making money here at Inv... See more
Company replied
Company details
Written by the company
InvestorPlace provides millions of investors with insightful articles, free stock picks and stock market news.
Contact info
1125 N. Charles St., 21201, Baltimore, United States
- 800-219-8592
- Feedback@InvestorPlace.com
- investorplace.com
2.9
Average
835 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 48 hours
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It was a pleasure speaking with Avy in…
It was a pleasure speaking with Avy in the Investor Place Customer Service Department.
Avy was very helpful and kink to answer all my questions and to get me signed up with a new Investor Place Service, namely, Fry's Investment Report.
Thank you Avy!
20 May 2024
Unprompted review
Reply from InvestorPlace
Thank you Richard, for your kind words and for sharing your positive experience with Avy in our Investor Place Customer Service Department.
We are delighted to hear that Avy was able to assist you effectively and answer all your questions. Providing excellent service is our top priority, and it’s always rewarding to receive feedback confirming we’ve achieved that.
We appreciate your decision to sign up for Fry's Investment Report and are confident it will meet your investment needs.
Thank you again for your feedback and for choosing Investor Place. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best regards,
Customer Support Team
bulls*it
bulls*it, a lot of either bad advice or just mediocre information presenterd in a extremely time consuming way.
29 April 2024
Unprompted review
Reply from InvestorPlace
We're sorry to hear about your experience. Your feedback is valuable, and we apologize for any frustration caused by the quality and presentation of the information. We strive to improve and would appreciate any specific feedback you can provide to help us enhance our services.
Best regards,
Customer Support Team
no way to unsubscribe
Once you have left your email address, the spam never ends. I have been trying different ways to get rid of these spam emails for months. No chance.
27 April 2024
Unprompted review
Reply from InvestorPlace
I apologize that are you receiving unwanted emails. Each of our emails has an ‘unsubscribe’ link at the bottom to allow customers to update their email preferences so that they only receive the emails that they want to. Customers are also able to update these preferences through their online account or by contacting our customer service team for assistance with updating these preferences.
We find that some customers will unsubscribe from receiving emails and then subsequently sign up to receive future emails from our company. There are also cases where customers have signed up for our content using multiple email addresses or they have email forwarding setup for multiple addresses. When customers unsubscribe from one email address, they will continue to receive future emails to the email addresses that remain subscribed.
I searched for an account based on the information provided and unfortunately, I cannot find an account connected to this email address. I would be happy to assist by applying a master opt-out function to ensure that you no longer receive any marketing or free editorial emails from us. You may also call us at (800) 219-8592 or email us at feedback@investorplace.com if you would prefer.
New Message - Thank you for reaching out and sharing your concerns regarding the spam emails you've been receiving.
Upon reviewing your account, I see that you are currently subscribed to two e-letters. Based on the email history we have access to, there are no records of spam emails being sent to your address. However, I understand how frustrating it can be to receive unwanted emails.
To assist you further, could you please provide us with the specific email address where you are receiving these spam emails? This will enable us to investigate more thoroughly and ensure that you are only receiving the communications you have subscribed to.
Thank you for your cooperation. We value your feedback and aim to resolve this matter promptly.
Best regards,
Customer Support
Reply from InvestorPlace
Thank you for your feedback. We're glad to hear that a satisfactory resolution was reached honorably. If you need any further assistance, please don't hesitate to reach out.
Best regards,
Customer Support Team
Investor Place listens to customer concerns
Eric understood what I wanted Didn't try to talk into things I didn't want
12 April 2024
Unprompted review
Reply from InvestorPlace
Erwin, thank you for your feedback. We're pleased to hear that Eric understood your needs and didn't push unwanted options. If you have any more requests or questions in the future, feel free to reach out. We're here to help.
Best regards,
Customer Support Team
Avy was very knowledgeable and was able…
Avy was very knowledgeable and was able to quickly tell me where the article I was looking for was located.
11 April 2024
Unprompted review
Reply from InvestorPlace
Thank you, Jeffrey for your positive feedback regarding Avy's assistance. We're glad to hear that Avy's knowledge and quick response were able to help you find the article you were looking for.
If you have any more questions or need further assistance, please don't hesitate to reach out.
Best regards,
Customer Support Team
Adam's Customer Service ⭐⭐⭐⭐⭐
Technical difficulties are inevitable, but excellent customer service in responses to these issues are few are far between.
Adam with InvestorPlace exceeded my expectations on support and resolutions of my issues.
Great staff are one of the by products of a company.
9 April 2024
Unprompted review
Reply from InvestorPlace
Thank you for sharing your feedback about your experience with InvestorPlace and specifically with Adam from our support team. We understand that technical difficulties can arise, and we strive to provide excellent customer service in addressing these issues.
We are thrilled to hear that Adam exceeded your expectations in supporting and resolving your concerns. Our team takes pride in delivering top-notch support, and we appreciate your recognition of our efforts.
At InvestorPlace, we believe that great staff are indeed one of the byproducts of a company, and we are fortunate to have dedicated individuals like Adam who are committed to ensuring our customers' satisfaction.
If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help and ensure your experience remains positive.
Thank you once again for choosing InvestorPlace.
Best regards,
Customer Support Team
Unique Customer service for Financial Company
Ed was very professional and easy to talk to.
Made it possible for me to gift Louis’s Growth Investor service to a family member
Very thorough and friendly
As usual
good customer service I’ve received in the last 18 months
And
Third family member to use his service
Each family member continued their subscription and are pleased.
Thank you Louis and Team
5 April 2024
Unprompted review
Reply from InvestorPlace
It's great to know that you found our customer service thorough, friendly, and consistent over the past 18 months. We appreciate your loyalty and are honored to have served not just one, but three members of your family, all of whom continue to enjoy our service.
We will pass on your kind words to Louis and the rest of our team. If you or your family members ever need assistance or have any questions, please don't hesitate to reach out to us. We are here to help and ensure your continued satisfaction.
Thank you once again for choosing our service and for your valuable feedback.
Best regards,
InvestorPlace Customer Support
I have decided to invest some of my…
I have decided to invest some of my money and after a week of research...sites like this HAVE BURNT me out. They are trying to lure you in on stocks that will pump and dumb you like Gaxos ai...
13 March 2024
Unprompted review
Reply from InvestorPlace
I understand your frustration with investing platforms that may not have your best interests at heart. It's essential to be cautious and conduct thorough research before making any investment decisions.
As stated in our terms on our site, “None of InvestorPlace Entities shall be liable for any investment decisions based upon or results obtained from the Services and/or Content. Trading in investments involves risk and volatility, and any of the investments discussed in the Services may lose their value after purchase. Past investment results are not necessarily indicative of future performance”
Avy was very kind and helpful
13 March 2024
Unprompted review
Reply from InvestorPlace
Steve, thank you for sharing your positive experience with Avy! It's great to hear that they were kind and helpful. Customer service is crucial, and it's always wonderful to receive feedback about exceptional service. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We're here to ensure your satisfaction.
Spammer who send out multiple bogus…
Spammer who send out multiple bogus emails. Try to unsubscribe, and you get more and more junk. Totally worthless.
12 March 2024
Unprompted review
Reply from InvestorPlace
I apologize that are you receiving unwanted emails. Each of our emails has an ‘unsubscribe’ link at the bottom to allow customers to update their email preferences so that they only receive the emails that they want to. Customers are also able to update these preferences through their online account or by contacting our customer service team for assistance with updating these preferences.
We find that some customers will unsubscribe from receiving emails and then subsequently sign up to receive future emails from our company. There are also cases where customers have signed up for our content using multiple email addresses or they have email forwarding setup for multiple addresses. When customers unsubscribe from one email address, they will continue to receive future emails to the email addresses that remain subscribed.
What’s the name or URL of the…
What’s the name or URL of the “unchallenged” newsletter? Thank you.
I haven’t used Investorplace services.
5 March 2024
Unprompted review
Reply from InvestorPlace
Dear ML,
Thank you for reaching out to us with your inquiry about the “unchallenged” newsletter. We appreciate your interest and would like to provide you with the most accurate and detailed information possible.
As you mentioned that you haven’t used InvestorPlace services before, we believe a direct conversation would allow us to better understand your needs and guide you accordingly. We kindly ask that you contact our customer service team by calling (800) 219-8592 or by emailing us at feedback@investorplace.com. This will enable us to gain more insight into your question and ensure that we provide you with the most relevant information.
We look forward to hearing from you and are here to assist with any further questions or needs you might have.
Best regards,
The InvestorPlace Team
I have been a member of Investorplace…
I have been a member of Investorplace for a couple of years and have done fairly well for the amount invested. I find Eric Fry's options program quite profitable.
Keep up the good work Eric!
2 March 2024
Unprompted review
Reply from InvestorPlace
Dear Gerry,
Thank you for taking the time to share your experience with Investorplace, particularly your success with Eric Fry's options program. We are delighted to hear that you have found it profitable and that it has contributed positively to your investment journey over the past couple of years.
Eric, like all our analysts, is committed to providing insightful and actionable advice to our subscribers. Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering high-quality analysis and recommendations.
Please know that we are here to support your investment endeavors and are always looking for ways to enhance our services. Should you have any questions or need further assistance, don't hesitate to reach out.
Thank you once again for your continued trust in Investorplace. We look forward to contributing to your future success.
Best regards,
The Investorplace Team
They don't play fair at all
They don't play fair at all. Everything you do will lead a loss, I almost lost everything with them but I got lucky with Adm kl td....I am impressed with the service I got from Adam kl td… I had multiple issues that were resolved very quickly. the representative was so helpful and friendly. I appreciate the great service!
10 February 2024
Unprompted review
Reply from InvestorPlace
Dear Burbu,
We are genuinely concerned to hear about your experience and the challenges you've faced while engaging with our services. Our goal at Investorplace is to provide a supportive and beneficial environment for all our investors, and it is disheartening to learn that we may have fallen short of this commitment in your case.
It's relieving to hear, however, that your interaction with Adam proved to be positive and that you received the level of service we strive to offer across all touchpoints. Ensuring swift and friendly resolution to any issues our customers face is paramount, and your feedback about the excellent service from our representative is greatly appreciated.
We take your initial concerns very seriously and would like to learn more about your experiences to not only address any missteps but also to prevent similar situations in the future.
Please consider reaching out to us directly at (800) 219-8592 or email us at feedback@investorplace.com with more details at your earliest convenience. Your insights are invaluable in helping us improve and ensuring that our services align more closely with our customers' needs and expectations.
Thank you for bringing this matter to our attention, and again, we apologize for any stress or inconvenience you may have experienced. We look forward to the opportunity to regain your trust and to demonstrate our commitment to excellence in customer service.
Warm regards,
The Investorplace Team
Ive tried a lot of subscriptions and I…
Ive tried a lot of subscriptions and I keep coming back to Louis’s portfolios and like his podcasts, very informative and keeps me calm when the market is taking profits. I’m making money here at Investorplace and that’s what matters most. If you lost money maybe you sold too soon as I’ve done before. …Those other reviews that complain about the amount of marketing emails can just unsubscribe.
28 February 2024
Unprompted review
Reply from InvestorPlace
Dear Christine,
Thank you for sharing your positive experience with Louis's portfolios and his insightful podcasts. It's heartening to hear that you find the information provided not only informative but also comforting during volatile market periods. We are particularly pleased to know that you're achieving financial success through your engagement with Investorplace, as delivering value to our subscribers is our utmost priority.
Regarding your point about marketing emails, your suggestion is noted. While we aim to keep our subscribers informed about the latest opportunities and updates, we understand the importance of maintaining a balance. For those who find the frequency of emails overwhelming, the option to unsubscribe or adjust email preferences is indeed available, ensuring that everyone can tailor their experience to their liking.
Should you have any further feedback or require assistance, please do not hesitate to reach out. We are committed to continuous improvement and deeply value the insights shared by our community.
Warm regards,
The Investorplace Team
They don't play fair at all
They don't play fair at all. Everything you do will lead a loss. And the loss can be in anyform coupled with generic pre programmed replies.
It's just too sad.
>e coban secur ities < were the only ones who answered my complaints and were able to render help.
25 February 2024
Unprompted review
Reply from InvestorPlace
We're truly sorry to hear about your disappointing experience and the perception that our interactions have not been satisfactory. It's concerning to us that you feel this way, and we are committed to understanding and addressing your concerns. Please know that our aim is to provide genuine, helpful support and insights to all our clients.
We would appreciate the opportunity to discuss your specific situation further and explore how we can make things right. Could you please reach out to us directly with more details? Your feedback is invaluable in helping us improve.
As stated in our terms on our site, “None of InvestorPlace Entities shall be liable for any investment decisions based
upon or results obtained from the Services and/or Content. Trading in investments involves risk and volatility, and any of
the investments discussed in the Services may lose their value after purchase. Past investment results are not
necessarily indicative of future performance”
Too many Emails
You should expect many emails. Support will offer up that you can unsubscribe from EACH new mailing and that covers their end of the arrangement. The problem is, you will never be done unsubscribing. You will simply get investment emails from other addresses.
17 February 2024
Unprompted review
Reply from InvestorPlace
I apologize that are you receiving unwanted emails. Each of our emails has an ‘unsubscribe’ link at the bottom to allow customers to update their email preferences so that they only receive the emails that they want to. Customers are also able to update these preferences through their online account or by contacting our customer service team for assistance with updating these preferences.
We find that some customers will unsubscribe from receiving emails and then subsequently sign up to receive future emails from our company. There are also cases where customers have signed up for our content using multiple email addresses or they have email forwarding setup for multiple addresses. When customers unsubscribe from one email address, they will continue to receive future emails to the email addresses that remain subscribed.
I searched for an account based on the information provided and unfortunately, I cannot find an account connected to this email address. If you can reply with the email address from which you are receiving unwanted emails, I would be happy to assist by applying a master opt-out function to ensure that you no longer receive any marketing or free editorial emails from us. You may also email us at feedback@investorplace.com if you would prefer. I look forward to hearing back from you to assist.
Reply from InvestorPlace
I searched for an account based on the information provided and unfortunately, I cannot find an account connected to this email address. If you can reply with the email address from which you are receiving unwanted emails, I would be happy to assist by applying a master opt-out function to ensure that you no longer receive any marketing or free editorial emails from us.
You may also call us at (800) 219-8592 or email us at feedback@investorplace.com if you would prefer.
Edge offers accurate customer service
Edge was clear, concise and answered my questions completely. 👍
( is he related to the lead guitarist in U2?)
16 February 2024
Unprompted review
Reply from InvestorPlace
We're thrilled to hear that Edge provided clear, concise, and complete answers to your questions! Our team members are always here to ensure you receive the best support possible. Regarding your query, as much as we'd love to claim a connection to the legendary U2 guitarist, our Edge is dedicated to delivering standout service in our domain. If there's anything more we can assist you with, please let us know!
The service manager was very polite and…
The service manager was very polite and helpful.I'am happy with my growth in my portfolio and ready to pay my bill early. Louis has been very helpful for me.
Fred Chitwood 73 yrs. old Control tech on instrumentation 25yrs-&30 yrs owner Chitwood Realty and Auctions.
15 February 2024
Unprompted review
Reply from InvestorPlace
We're delighted to hear about your positive experience with our Customer Service Manager and the growth of your portfolio. It's great to know that our team's efforts are helping you achieve your investment goals. Thank you for choosing to pay your bill early, and for your kind words about Louis. We look forward to continuing to support your financial journey. If you have any further questions or need assistance, please don't hesitate to reach out.
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