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Invaluable Reviews 

10,456
•
TrustScore 4 out of 5

4.2

Online Auction Service
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Review summary

Created with AI, based on recent reviews

Evaluating 598 reviews, reviewers had a great experience with this company. Customers frequently mention that the online platform is very easy to navigate, allowing them to search for unique collectibles seamlessly. Many people also appreciate the timely reminders and helpful notifications that keep them fully updated about upcoming live auction events. However, some customers also noted that additional buyer premiums, shipping costs, and various platform fees can be unexpectedly high. Some reviewers were dissatisfied with expensive delivery charges that occasionally exceed the actual value of the items won. A few individuals expressed frustration regarding miscellaneous extra costs added on top of final hammer prices.

What people talk about most

User experience

Users describe positive interactions with user experience, noting that the platform is very easy to navigate... See more

Product

Reviewers express mixed feelings regarding the product, with many expressing satisfaction over the wonderful... See more

Website

Consumers find website satisfaction with easy navigation, reliable live bidding, and good deals, as reviewers... See more

Service

Clients share ambiguous opinions on service, with many reviewers praising the reliable auctions, helpful... See more

Price

Reviewers highlight ambiguous aspects of price, noting that while some consumers find fair rates and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like your product but the only problem I had was the modern asymmetric tailored two piece set I bought was ordered apricot but it is clearly white and I cannot use white at all and I... See more

Rated 4 out of 5 stars

As always, Invaluable's site is easy to navigate and my bids went through very fast. My only disappointment was that they did not notify me that my last bid had won the lot. (I thought someone on s... See more

Rated 4 out of 5 stars

There seems to be some miscoordination between the auction, invoicing, and shipping of items. I have received emails letting me know that I won an item, but when I clicked the link to view the invoice... See more

Rated 4 out of 5 stars

Accurate descriptions. An improvement I would make would be to lock choices of items that you are looking for, and Nationality of Auction houses, so you do not have to go in and reset them every time... See more

Company details

  1. Online Auction Service
  2. also in
  3. Media Company

Written by the company

Invaluable is the world’s leading online marketplace for fine art, antiques and collectibles. We partner with over 5,000 of the world’s premier auction houses to make it easy for collectors from around the world to discover and acquire the items they are most passionate about all in one place. With thousands of items added daily, Invaluable makes discovering and acquiring exceptional art and objects from an array of sellers accessible to anyone, anytime, anywhere. About Invaluable Learn How to Bid Sell on Invaluable Contact Us

Contact info

4.2

Great

TrustScore 4 out of 5

10K reviews

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4.2

All reviews

(10,456)

646 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Poor communication

Poor communication. I asked Kodner to return my call to give additional information regarding several oil painting. The never called back.

3 October 2026
Rated 3 out of 5 stars

THE AUCTION WAS OKAY

THE AUCTION WAS OKAY, BUT THE SHIPPING PROCESS GETS DIFFICULT AT TIMES. ALSO THE SHIPPING COST IS SOMETIMES MORE THAT THE ITEM YOU WIN. SO IT BOILS DOWN TO ONLY BIDDING UP TO A POINT WHERE THE SHIPPING INHIBTS A HIGHER BID. ALSO THE SELLERS PREMIUM IS SOMETIMES OVER 30%, REALLY HIGH.

1 October 2026
Rated 1 out of 5 stars

a bit of disappointment

I was not at home yesterday so I do not know if someone else took the parcel. I can't check yet.

My max bid was 90 but in the bid history there is only 50 (mine), 60 and then directly my bid of 90. no bid of 80 was registered. possibly I could got it at 70 only

8 October 2026

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