Petrol filler flap modified retaining spring. Expensive but i suppose made in such small numbers you ain't going to get any scale for cost reductions. Anyway, part is perfect ,did the job and is qui... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've used Introcar a number of times for parts when I was restoring my Shadow II. Since retiring I now ordered a couple of parts online. Ordered Sunday, delivered Tuesday. Great service, fair prices a... See more
Matt Duncan is spectacular. It's a rare thing to speak to someone who not only sells you parts, but knows what they do, where they go, and actually tells you what you need to do to get them working. I... See more
I am absolutely amazed that it took only 4 days for delivery from your address in the UK to my address here in regional NSW, Australia (I’m 600kms inland). This is far better than Aus. Post which can... See more
Company details
Written by the company
Founded in 1989, IntroCar has evolved from a Rolls-Royce & Bentley dismantler to the world's foremost supplier of parts for all Rolls-Royce and Bentley models manufactured from 1945 to the present day. In recent years, we have embarked upon an ambitious program of product manufacture and sourcing, with the result that we now carry the largest range of new components outside Bentley Motors Limited.
Contact info
The Pavilions, Units C & D, 2 East Road, Wimbledon, London, SW19 1UW, London, United Kingdom
- +44 (0)20 8546 2027
- info@introcar.com
- introcar.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had items in stock for prompt delivery
10 April 2026
Phil is great and breathe of fresh air
Phil is great and breathe of fresh air! He is knowledgeable, helpful, friendly and professional, I can’t recommend him and Introcar enough!
9 April 2026
GREAT SITE FOR RR AND BENTLEY PARTS
Ease of finding parts on the site, customer service was excellent, shipping to the US went out the day I ordered the parts and arrived when it was scheduled. Have never been disappointed by IntroCar.
9 April 2026
RR caliper piston
Hello,
Tony and Ryan were very helpful&kind. The item is still not with me, it will be here in a bit less than 2 weeks but I hope it is the correct one. Thank you!
7 April 2026
shipping is always on time
shipping is always on time, from purchase date.
have good prices
6 February 2026
No stress
Philip Xiberras made it super easy and was very help full recommended to me by someone in Malta other Rolls Royce owner and I have no regrets reaching out to him.
100 percent will use introcar for all my parts in the future
2 April 2026
Keeping the old Bentley going 👍
Great understanding of the parts required and the items needed to complete the job delivery was so quick. Overall an easy experience and very recommend company to deal with.
1 April 2026
Congratulations
Congratulations, Ryan Dennis is a fantastic employee!
Uncomplicated, reliable, fast, and competent – a real magician! 🪄🧙🏻♂️
And he knows a thing or two about football! 😂😂😂😂
Best regards, Roger
Classic Car Atelier AG Switzerland
23 March 2026
Reply from IntroCar
Dear Mr Mitchell,
Thank you for taking the time to leave us a review on Trustpilot, and I am sorry to hear that your experience fell short of expectations.
I have reviewed your order and can see that you purchased part UE33064‑X from our Prestige Parts range. All Prestige Parts are manufactured to OE specification or above, so I have asked our Quality Control team to look into this — we always want to be fully confident in our products, and we take any concern seriously.
We do wish you had reached out to us beforehand, as this is exactly the kind of situation we would have loved the opportunity to help with. Without being able to discuss it first, it is difficult to know with certainty what has happened here, but we hope to have more clarity once the investigation is complete.
In the meantime, I have arranged a full refund back to your PayPal account, and you are of course welcome to hold on to the part while we look into this.
If there is anything else I can help with, please don't hesitate to get in touch directly — we are always happy to help.
Kind Regards
Phil
phil.x@introcar.com
Instant response
Instant response, helpful info...every effort from Phil to get our orders out-no matter how late in the day received!
12 March 2026
Fantastic service from Michael and…
Fantastic service from Michael and product shipped and received the next day.
Great job thank you.
10 March 2026
Great bunch of awesome fellas
Great bunch of fellas, very knowledgeable and helpful … highly recommended… A+++
20 February 2026
THE COMPANY HAVE GREAT AND QUICK SERVICE
3 March 2026
Proactive help to find an unusual part…
Proactive help to find an unusual part for my Bentley. Very flexible and kept at it.
24 February 2026
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