In the GarageReviews 

206
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, ease of installation, and effectiveness in protecting vehicles, with many noting their durability over time. The customer service is frequently highlighted as superb, with reviewers appreciating the helpful, responsive, and personalized support received from the company's representative. Many also commend the fast delivery, with products often arriving promptly and sometimes even earlier than expected. However, some customers experienced issues with the product's ability to handle winter humidity, leading to condensation and moisture buildup, suggesting it might not be suitable for damp climates without additional dehumidification. A few other people also felt that the delivery could be slow, and some noted that the product size was not always ideal for their specific vehicle, recommending careful consideration of dimensions before purchase.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often describing them as fantastic, well-made, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the products as well-made, durable,... See more

Customer service

Consumers consistently report positive experiences with customer service, often describing it as excellent,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast delivery... See more

Service

People report positive experiences with service, with many describing it as superb, amazing, and exemplary.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Upgraded from my Outdoor Car Shield to 2 Next Gen Ultimate Outdoor Car Shields for my 2 Classic Mustangs. Fantastic products, so easy to install. Easier than the Outdoor Car Shield to use on a d... See more

Company replied

Rated 5 out of 5 stars

I bought Ultimate Outdoor Car Shield 18' to store an E30 M3, took one size larger as I wanted some space to move around the car. Fantastic customer care, helpful and reactive. Fast delivery, super e... See more

Company replied

Rated 5 out of 5 stars

Pricing was extra competitive. Communication was excellent. A few of the minor components failed within two years and Filippo did not hesitate in sending replacement fans and power supply. His produ... See more

Rated 5 out of 5 stars

Reporting back after using the garage for 8 months. It survived a brutal New England winter on Nantucket Island, off the coast of Massachusetts. No snow accumulation despite two major storms and zero... See more

Company replied


Company details

  1. Car Accessories Store

Written by the company

Our products set up in minutes and guarantee nothing touches your car. Continuous filtered airflow reduces condensation keeping your vehicle dryer, safe and clean


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

206 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(206)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast friendly service

Fast friendly service. Very easy setup, exactly what I wanted. Moving from a Car capsule to this option is a no-brainer. The ease of just undoing one rear door over completely removing the cover is worth the extra.

1 June 2020
Unprompted review
In the Garage logo

Reply from In the Garage

Hi Jerry. Thanks for your kind review and we are glad you like your Ultimate Car Shield.

Rated 5 out of 5 stars

I LOVE IT!!!

I am very pleased will my item, got great service from the seller.

3 May 2020
Unprompted review
In the Garage logo

Reply from In the Garage

Hi Eddie. Thanks very much for the review. Glad you enjoy the product. Send us picture with your car inside if you like.

Show reviews in all languages. (206 reviews)

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