Internet Erasure Ltd Reviews 315

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and understanding, making the entire process smooth and reassuring. Many highlight the exceptional service, noting the team's persistence and dedication in achieving positive outcomes, often exceeding expectations. People frequently mention the company's efficiency, quick communication, and ability to deliver results that significantly improve their lives. While the majority of people had a positive experience, some reviewers expressed ambiguous feelings regarding the website and initial contact. Some found the website clear and informative, while others felt it was better to contact the company directly to discuss individual circumstances.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team's professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the company for its outstanding... See more

Website

Reviewers mention ambiguous feedback about the website. Some customers found the website to be really clear,... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the team for being... See more

Customer communications

Users describe ambiguous interactions with contact. Many customers reached out to the company, often out of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These guys just dont give up! Negative and false allegations were impacting my life badly. I tried appealing to Google on my own, but no success - in fact, doing so made my case more difficult for... See more

Rated 5 out of 5 stars

If you need their service then you have problem. If you want that problem addressed then they are fantastic. We all make mistakes. Philip and his team don’t judge at all. They are very responsive... See more

Rated 5 out of 5 stars

I never leave a review but had to on this occasion. Service was faultless. Very quick email responses and phone calls. They did what i thought was impossible despite using other companies for a fe... See more

Rated 5 out of 5 stars

After a mistake that I raised my hand to immediately I was dismissed from the force, after 15 years service - it made local front page news and online. Who knew potential employers and partners now go... See more

Company replied


Company details

  1. Legal Services
  2. Image Consultant
  3. Media and Marketing Agency
  4. Paralegal Services Provider
  5. Public Relations Firm
  6. SEO Service

About Internet Erasure Ltd

Written by the company

Right to be Forgotten Service by Internet Erasure

Your search results are your personal data. We help you reclaim your privacy.

At Internet Erasure Ltd, we specialise in removing harmful or outdated content from Google and other search engines under the Right to Erasure (also known as the Right to be Forgotten). Our mission is to protect your privacy, your reputation, and your peace of mind.

We are a UK-based firm helping private individuals remove:
  • Historic news reports
  • Old criminal conviction references
  • Damaging online articles and images
  • Misleading or disproportionate personal data

Our experienced team uses GDPR, UK data protection law, defamation, copyright, ECHR principles and other legal grounds to achieve either deletion from source or complete delisting from search engines, restoring privacy and giving clients a chance to move forward without the weight of the past.

DRESS for ONLINE SUCCESS with the Right to be Forgotten

We are proud to have helped over 1,200 clients remove more than 70,000 articles, links and images from Google, Bing, Yahoo and DuckDuckGo, protecting families and restoring futures.

How we do it: Our proven process, described in detail on our process page, includes our ongoing “sweep and submit” strategy. This carefully tracks down every variant of harmful URLs and ensures search engines are thoroughly cleared. We handle all legal submissions, formal appeals, and direct requests on your behalf, providing expert support and keeping you fully updated at every step. This gives you confidence that your privacy and reputation are in the best possible hands.

Where we’ve succeeded: We have removed content from hundreds of platforms, including major newspapers, local media, blogs, registers, forums, and cleared damaging autocomplete suggestions and knowledge panels that unfairly attach to someone’s name.

Every case is unique. We take the time to assess each on its own facts to build the strongest possible argument for your privacy rights.



Free consultation: We offer a free, confidential assessment so you can explore your options without pressure or obligation. Many of our clients call this process a life-changing fresh start.

Right to be Forgotten Webchat, free consultation with Internet Erasure Ltd

Contact info

5.0

Excellent

TrustScore 5 out of 5

315 reviews

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Rated 5 out of 5 stars

Many years ago a friend played a joke…

Many years ago my social accounts were accessed and abusive messages were sent to a celebrity. News outlets picked this up and publish articles on the messages. For years it’s has effected my mental health, employment, reputation and generally caused me misery. Due to the nature of the case internet erasures were able to quickly and easily achieve full removal. They are exceptionally easy to deal with, incredibly helpful and very supportive through the entire process. From instruction to full removal has been roughly 4 weeks. This company has changed my life.

11 October 2023
Unprompted review
Rated 5 out of 5 stars

Internet Erasure totally changed our lives!

Internet Erasure totally changed mine and my familys lives within the space of two weeks! Feel free to extensively research the company as i did and after reading so many Trust Pilot reviews Im so glad to be part of another positive one. As promised, they totally erased some false allegations that were hanging over our heads for years, I just wish I knew about them sooner! They are amaaaazing! I'm actually in shock! They work swift, concisely and smoothly get the job done. Absolutely superb. I still cant believe how good they are! Highly recommend them.

25 September 2023
Rated 5 out of 5 stars

Absolutely amazing service from Internet Erasure! Highly recommend!

Absolutely amazing service by internet erasure Ltd. Honestly can’t speak highly enough.

Was somewhat sceptical in the very beginning as I wasn’t sure this was even possible to remove some damning and dangerous info about me which was hurting my reputation in work and life.
Before I started had a telephone consultation with the senior caseworker. Sounded almost too confident which made me worried but he kept saying “trust me, this won’t be a problem for us”.

And he certainly wasn’t wrong… 3.5 weeks later and not only is every search result disappeared from existence, but in addition the original website which wrote the information have removed every word of my name from their webpage. Internet erasure didn’t want to settle for just having search engines remove any result of me, they wanted to go all in and fight the company who even wrote it, to force them to back down and delete it. And this they did!!

Along the whole way I was updated regularly every few days with: - what’s happened, - what’s going on next, - what each part means, - how they felt about the responses we received, - what the plan is if we succeed/don’t succeed this section.

They vowed to not give up until they get every result we are after and they did indeed achieve this. I can now continue without this burden of my past being over me constantly.

Highly recommend! If you’ve got anything that you don’t like appearing about you online then get in touch. They will 100% solve it for you!! 5*!

2 October 2023
Unprompted review
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for your kind review, it really helps people to make a informed decision about who to trust with their online reputation>

Wishing you every success in the future.

Kind regards,

Joy

Rated 5 out of 5 stars

A truly fantastic company providing results I didn't think were possible.

A fantastic company who I can't thank enough. For an incredibly reasonable fee, they successfully managed to remove articles relating to a conviction that was not yet legally spent. This was an amazing result given the difficulties in removing unspent convictions from the internet. My case worker 'Joy' was so helpful, providing updates on the case whenever I asked. I honestly couldn't believe the news when she emailed to say they had successfully removed all content from Google. This was in such a short space of time from when I first contacted them I was shocked. I feel free of my past and ready to move forward, thank you so much Internet Erasure.

24 August 2023
Rated 5 out of 5 stars

My life back

What can I say about this company? Professional, sensitive and hardworking. My life before working with them was full of regret and anxiety. One phone call, and subsequent form filling allowed them to get to work. They have worked diligently to enable me to get on with my life with confidence and happiness. I would recommend this company wholeheartedly.

18 September 2023
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for your kind review, it really helps people to make a informed decision about who to trust with their online reputation>

Wishing you every success in the future.

Kind regards,

Joy

Rated 5 out of 5 stars

A flawless experience

This company is double underline: amazing. I cannot recommend them enough! They sorted my problem within a few days and considering my problem was kind of comical from one angle, no one made me feel weird about it or embarrassed. Responsiveness was completely instantaneous -- they communicate through Whatsapp if desired -- and I even had a lovely, pleasant chat with the person I liaised with. These guys seem ideally placed to be in the complex, emotional line of business they are in. From my experience, they presented the absolutely perfect blend of professional know-how and interpersonal courtesy that could be wished for.

29 August 2023
Unprompted review
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for your wonderful 5-star review.

We are really pleased to have been able to help you and so quickly too.

Best wishes,

Joy

Rated 5 out of 5 stars

Made it a very efficient and a pain…

Made it a very efficient and a pain free process.

9 July 2023
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for your kind review, it really helps people to make a informed decision about who to trust with their online reputation>

Wishing you every success in the future.

Kind regards,

Joy

Rated 5 out of 5 stars

Flawless experience!

When I was younger I had articles posted online about me without my consent. This hindered me in some cases professionally when people would search me online. I contacted erasure and they got everything removed for me as part of a pro bono case. I can't thank the team enough for all of their effort and support.

23 August 2023
Unprompted review
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for your 5* review which is really appreciated

Rated 5 out of 5 stars

A wonderful, important service

Over a decade ago whilst deep in the grip of a severe addiction, I made some terrible decisions which ultimately got me (understandably) sent to prison. The time inside was unremarkable, but the real damage was done online and I feared this would haunt me forever. One quick search of my name and my past demons were there for all to see, stored in specially created databases. I'd long since served my time but everything online felt like a seperate whole life sentence I was stuck with. I wasn't that person any more but as far as the internet was concerned, there were to be no second chances.

Recently I've decided I have to properly move on with my life and was all set to change my name, go to ground and be done with it, but then I happened across this company after a quick, desperate Google search to see if there was any alternative.

Reading the glowing testimonials ultimately led me to enlisting their help. I couldn't be happier with the service provided and am delighted to be adding my own review to their expansive collection.

Joy and the team were very responsive, understanding and non-judgemental (a big one for me). They were quick to respond and extremely detailed in exactly what they were doing and why at every step, keeping me fully in the loop.

I was prepared to wait at least around 3 months for the links to be removed as due to the nature of my case, a few more steps had to be taken. However, the team amazingly had everything done and dusted in just under ONE month! An incredible turnaround and I couldn't be more grateful.

If you're in a similar position reading this, I implore you NOT to hesitate and to get in touch with the team right away. Thanks to Internet Erasure, you can be free again. Let them work their magic and you can get on with the very important business of NOT doing anything that could get you in trouble again!

Thank you again, IE.

15 August 2023
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for your 5* review and for sharing such detail.

We are so happy every day to be able to make such a difference to peoples lives.

Your review is really appreciated and we wish you all the very best of success and happiness in future

Rated 5 out of 5 stars

Very happy with this company!

Very happy with this company. Continued support to ensure negative links are removed.

I should also add they succeeded where other companies had failed (in particular 2 USA based companies) to delist negative articles about me this ensuring I am treated equally in my workplace.

17 August 2023
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

Thank you for your most welcome review.

We are really proud to have been able to achieve the removals in your case.

Sending very best wishes for the future.

Onwards and upwards,

Joy Martin
casework@interneterasure.co.uk
GDPR Submissions Manager, Internet Erasure Ltd

Rated 5 out of 5 stars

Quick and Efficient

Internet Erasure have quickly and efficiently removed an article that has recently resurfaced, and has caused me distress and embarrassment.
They were helpful, understanding and polite. It has been a pleasure dealing with them. I would not hesitate to recommend them

17 August 2023
Unprompted review
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

We are overjoyed to read your 5-star review, thank you for taking the time to share your experience.

Sending our best wishes to you

Joy Martin
casework@interneterasure.co.uk
GDPR Submissions Manager, Internet Erasure Ltd

Rated 5 out of 5 stars

Excellent service

I cannot recommend Internet Erasure highly enough. There was an erroneous link to a newspaper article with a family members name and Internet Erasure managed to get this link taken down in 24 hours. Thank you very much.

12 August 2023
Unprompted review
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

We are so glad to have been able to get this deleted for you. Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.

Joy Martin
casework@interneterasure.co.uk
GDPR Submissions Manager, Internet Erasure Ltd

Rated 5 out of 5 stars

Got the result we were looking for

Got the result we were looking for. Great service , can't fault them. Achieved everything we wanted. Regular updates would be an added bonus but well worth the money spent.

10 August 2023
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

We really appreciate your review thank you

Rated 4 out of 5 stars

THEY SUCCEEDED WHERE OTHERS COULDNT

THEY SUCCEEDED WHERE OTHERS COULDNT

 

I tried for several years to remove a long, false and terrible article about me and my business dealings.

It had been placed on a professional bulletin type website, supposedly to warn others, but had actually been written by someone who lost a court case against me and who was harassing me.

 

They included photos of myself and colleagues, they named me and revealed very personal information in this huge article. The writer went to great lengths to add credibility, at the same time destroying my life personally and professionally.

 

After solicitors failed to remove it, and in desperation, I contacted Internet Erasure.

I had a consultation, which gave me some hope and I read a page or two of their reviews, but I wasn’t convinced that I could get this off Google.

The reviews, said things like, “EVERYTHING WAS REMOVED”, “they never give up”, “they are highly skilled”, “they live up to the promise”, but that was alright for the writers of the reviews, I still didn’t know whether it could work for me; it had after all been top of Google for nearly 3 years by this point.

I didn’t know, but I hoped and trusted them with my fee.

Frustratingly, progress was slow.

Bing and the smaller search engines said yes fairly quickly, but Google point blank refused to remove.

The site itself was no longer being updated so despite Internet Erasures efforts to trace the owners, the webhosts, even the software platform, we couldn’t get it down.

Internet Erasure argued back and forth with Google and then hit them with a far stronger “GDPR Section 10 Data Protection Notice” whilst simultaneously appealing to The Information Commissioner (with loads of evidence, they left nothing to chance).

The whole process was frustrating, time-wise, but I had been told that removal can take 4 months, so I half expected it; anyway what choice did I have? the bxxdy thing had been up there so long and done so much damage already!

 

There was another setback, The Information Commissioner rejected the appeal. but Joy, my caseworker at Internet Erasure, didn’t accept that, she created a long list of legal points and arguments and THE INFORMATION COMMISSIONER OVERTURNED THEIR OWN DECISION and ruled in my favour.

I was delighted to have heard the news from Joy that we won the ICO appeal and Google responded swiftly a few days later permanently removing the links from their search engine results.

My name is clear, my personal reputation can now be rebuilt and the business associated with my name can start to grow again. Its such a relief.

It was hard to keep the faith sometimes during this process, but I have to say, when NO ONE else could get this removed, this team at Internet Erasure actually did.

I would put 5 stars, because they are a 5 star company, without question everything is slick and professional and customer care is a priority / but I am putting 4 stars, simply because during my consultation I was predicted four months and the process actually took five and a half months from start to finish. I know this timescale is not their fault and I couldn’t be happier with the outcome, but I just want to be honest in my review and 4 stars is how I feel due to the timescale.

Would I recommend them, YES OF COURSE, but be patient, trust the process. When they say they never give up and they keep working until.. that’s exactly what they did, through so much, they never stopped.

Well done Internet Erasure, Joy, Casey and all you guys, well done!

8 December 2022
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

We are overjoyed to have achieved this complex removal.

Thank you for your kind words and for supporting our firm.

We truly appreciate your feedback; I do understand that the timescales can be frustrating sometimes, but we always persist until removal is achieved.

Sending best wishes to you for the future

Joy Martin
casework@interneterasure.co.uk
GDPR Submissions Manager, Internet Erasure Ltd

Rated 5 out of 5 stars

Google initially refused to uphold my…

Google initially refused to uphold my Right to be Forgotten, so the team escalated it to the Information Commissioner, who agreed to enforce your Rights to Erasure, which ultimately secured the removal of all the damaging content.
I've made mistakes and paid my price and wanted to rebuild my life, which the team made possible.

1 August 2023
Unprompted review
Internet Erasure Ltd logo

Reply from Internet Erasure Ltd

“We truly appreciate your 5-star review.

This reminded us of why we love what we do and how persistence pays off for our clients.

Best wishes for the future,

Joy
Joy Martin
GDPR Submissions Manager
07565 130 116
Casework@interneterasure.co.uk

#RightToErasure #RightToBeForgotten

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