Intergrid / 5g Networks is one of the worst companies I have ever dealt with. I strongly advise you to stay away. I was with them for 3 years, and while initially happy, they were purchased by a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible Customer Service (Also known as Intergrid.au). Before I signed up they responded very quick to my email ofcourse because they wanted my money. Although the VPS service was ok I had a simple r... See more
Dear Concern! I am wrting this email to inform you that we Paid for 7 servers whose invoices are paid till different dates suddenly you suspended our services with regards to Previous unused s... See more
Company replied
Support is responsive and quick. Network is good VPS nodes are old and using slow standard hard drives not SSD or NVMe. I was on a Xeon E3-1240 v5 in Auckland which was slow then moved to anot... See more
Company details
- Cloud Computing Service
- Business and IT Consulting Agency
- Business to Business Service
- Cloud Storage Service
Written by the company
Intergrid offers rapidly deployed dedicated servers, cloud solutions and colocation across Australia and New Zealand in Sydney, Melbourne, Brisbane, Adelaide, Perth and Auckland.
Contact info
Level 7, 505 Little Collins St, 3000, Melbourne, Australia
- 1300 351 609
- support.intergrid.au
- intergrid.com.au
1.7
Bad
30 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
No complaints colocation
Colocation in Equinix SY4 is very reliable. All queries have been responded to promptly. Highly recommended.
19 March 2020
Unprompted review
Always been willing to assist!
24 June 2019
Unprompted review
Absolutely a great company
Absolutely a great company. Very cheap dedicated servers with great customer service and support. Highly recommend.
30 May 2019
Unprompted review
Good customer service
Good customer service, very high performance infrastructure and has been very reliable. Would recommend.
3 March 2019
Unprompted review
Web chat with engineer -> Ordered dedicated server a week later
I used the web chat to get a feel for the company. The initial chat had a senior engineer able to answer my tech questions immediately and with very detailed knowledge of their network and how many hops to international routes.
I ordered a server a week or two later and there have not been any problems, tech or otherwise. I have recommended to a colleague and would do so again.
1 March 2019
Unprompted review
Service works well had no problems this…
Service works well had no problems this far.
1 March 2019
Unprompted review
Satisfied Customer
We have been using Intergrid for almost 3 years now and currently have multiple dedicated servers with them; and in all that time we have had only had cause to contact them a few times for minor operational issues (all self inflicted).
In our experience the team are very responsive and the level of support (24x7) we have received is by far the best of any of the service providers we deal with.
I have no hesitation in recommended them for anyone looking for a professional responsive hosting service.
1 March 2019
Unprompted review
Great service
Great service, quick response, staff is skilled.
Keep it up :)
Yousuf
1 March 2019
Unprompted review
The support
The best thing about this company is they answer their live chat 24 hours. I requested a dedicated server at 11:30pm and someone provisioned at 3am. Amazing service. Sometimes I deal with their tech support guys and if I ask them a sales question they transfer the chat to the managing director/owner. Highly recommended.
22 January 2019
Unprompted review
Great hosting provider
Good performance, well priced and reliable. We've used Intergrid for over 12 months and haven't looked back. I would highly recommend Intergrid to anyone looking for any online services.
6 November 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.