Misleading
Update from my Google Reviews
21/01/2026
My items were shipped 24th of December 2025, as of now my items are nowhere, and this is AIR FREIGHT! and according to them 7-10 days!!! I can give another week for customs clearance but come on!!! What a bunch of liars!
This company is so obnoxious and cannot be trusted.
I cannot even explain how disappointing and angry I am right now.
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I used their Air Freight and they used UPS - now I was forwarded again to another broker since UPS is not doing personal items for clearance - now my items will be withheld for at least 2-6 weeks!
Outrageous company - they do not know what they are doing!
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Quite disappointed with them. I mean it is fine if the cost is high, but when they collected my items on October 3. And clearly asked for Air Freight cost based on my items, they said I have 200 kgs based on volume x weight with cost of xxxx AED last October 13.
Then turns out now since I added some few items. The volume x weight from 200 kg to 385 kg a difference of 185 kg.
No one could explain why the difference is staggering.
The fact that you have my items since October 4, and the quotation was shared October 13, you have how many days to weigh and compute my items.
Just sharing this sentiment and frustrations that it seems I have been fooled, at the end of the day I just want my things to reach at my place but making me look like a fool seems inhumane.
I do not mind the air freight cost but the difference of 185 kg? is it because to please me with the price. I do not mind, but fooling me like this is really unacceptable.

