Intercity Technology Reviews 

Every team member I've been in contact with have been friendly, solution seeking, proactive and professional.
I wouldn't hesitate to recommend Intercity.
I've been pleasantly surprised when more urgent matters (in my opinion) have been dealt with out of typical normal working hours, to the credit of the diligent team members at Intercity, and it's refreshing to feel like team members genuinely want to help and get matters resolved at the earliest opportunity, but are happy to work around you.
I've also been following them on Linkedin and am impressed with the types of posts/activities Intercity are involved with both specifically in the world of 'IT' but also in recognising team members for their achievements and rewarding them appropriately. At all levels of the business, it's clear to see the pride they have in working hard for their customers

Support has fallen off a cliff since the only person who would help us left. The staff are arrogant and don’t seem to know what they are doing, terrible company who have made me miss our old provider, didn’t think you could get much worse :(

The people who work here are rude and petty.

We have used Intercity to look after our mobile contract for the last 4 years and they have been fantastic. Getting us great deals on contracts and the customer support is fantastic. As a smaller organisation we currently would not consider going back to dealing with the big network providers directly as they just don't care.

Great service, thanks for your help Louis.

Awful organisation, their customer service is diabolical, it takes months to get a response and have to chase and chase for a reply. Be careful when you try and terminate the agreement they are not clear and transparent.

Intercity communications customer service is diabolical. Cannot get a return call to even complain. It feels as if all the service staff are working from home. It is not helping their business one bit!
Get a grip Intercity and sort out your customer service department.

Very helpful and knowledgeable staff. Very pleased with our new tariff options.

Always easy to deal with. Great account management and customer service.

Very professional business. Look after all our technology needs

We have used Intercity Technology for several years as our telephony service provider, and we will not be renewing their contract. They are expensive, their product Touch Technology is of poor quality, it constantly goes wrong, and yet their support team are good at patching the service together so that there is not a complete failure. In this way we cannot confidently break the contract.

We are a small company, I am convinced that we were miss-sold Touch Technology at the beginning, the product is of poor quality, and I cannot recommend Intercity Technology at all.

PMJ