Inter-Line Building Supplies Ltd Reviews 

337
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Sales invoice MS060723 total £14.83 including vat for Fernox LS-X joint compound at Teignmouth store. Screw fix appear to show the same item for £6.49 including vat.

Company replied

Rated 5 out of 5 stars

Had 2 deliveries in the past and 1 yesterday, all drivers were polite and pleasant. Very careful stacking wood and where it was placed on the driveway. The wood and sheet material are always in... See more

Company replied

Rated 5 out of 5 stars

I Would like to thank the inter line brixham branch for there consistent helpful services. From the front desk staff, to the yard staff, to the delivery drivers. A big shout out to Andy Stanley (d... See more

Rated 5 out of 5 stars

Interline Brixham should be very proud of their delivery driver Andy. Such a cheerful, helpful person and genuinely dedicated to great customer service He was so obliging to make sure everything was... See more

Company details

  1. Building Materials Store
  2. Dry Wall Supply Store
  3. Landscaping Supply Store
  4. Lumber Store
  5. Paint Store
  6. Paving Materials Supplier

Written by the company

At Inter-Line, we’re passionate about delivering excellence in building supplies and customer service. With decades of experience, we’ve built a reputation for reliability, quality, and expertise across the South West. We offer a comprehensive range of products to support every stage of construction and renovation: General Building Supplies: As a builders merchant, we stock a wide selection of essential materials including bricks, blocks, cement, aggregates, and roofing products. Tools & Equipment: We supply high-quality power tools, hand tools, safety gear, and accessories from leading brands – ensuring tradespeople have the right tools for the job. Decorative Finishes: From paints to finishing touches, our decorative range helps transform interiors and exteriors with style and durability. Hardware & Fixings: Our extensive hardware section caters to both professionals and DIY enthusiasts, offering fixings, fasteners, and ironmongery. Landscaping & Garden Supplies: Enhance outdoor spaces with our range of paving, fencing, decking, and garden accessories. At Inter-Line, we’re more than just a supplier – we’re a trusted partner in your building journey. Our knowledgeable team is always ready to offer advice, support, and tailored solutions to meet your project needs.


Contact info

4.1

Great

TrustScore 4 out of 5

337 reviews

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No recent history of asking for reviews

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4.1

All reviews

(337)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great friendly service as usual

Great friendly service as usual; at the best price. Thanks

8 March 2022
Inter-Line Building Supplies Ltd logo

Reply from Inter-Line Building Supplies Ltd

Thank you for the great review, we will pass this feedback on to our Totnes branch

Rated 5 out of 5 stars

Interior Timber Cladding

Best Price, nice to see a local business working hard to keep costs down for other local customers/businesses. Accurate indication of real stock levels and lead times, Items delivered promptly, on time on the day and very well packaged/protected against the elements. Great service overall, as usual, Thank You Inter-line!

2 March 2022
Inter-Line Building Supplies Ltd logo

Reply from Inter-Line Building Supplies Ltd

Thank you for the great review, We pride ourselves on trying to do the best for our customers so seeing this has made our day. Thank you and we look forward to doing more business with yourself.

Rated 3 out of 5 stars

Not happy

The actual transaction online was fine with no problem.
When I visited you in Paignton the guy behind the counter was pleasant and helpful. I asked if I could get the timber Cut in half as they were 4.8 metres to fit in my car I was told yes ask the guys in the yard they should cut it for me. I went out and got my timber and asked if it was possible to cut it only to be told “I’m not very good at cutting timber I can’t do it and we have no cutting area,I left my last job because I couldn’t cut timber” which seemed a strange thing to say,as previously the yard guys have obliged and cut my timber..
It was just as well I had a saw in the car . I am 70 year old and I struggled to cut the lengths.My husband attended the store
I feel your service was let down badly.
John

10 September 2021
Inter-Line Building Supplies Ltd logo

Reply from Inter-Line Building Supplies Ltd

Thank you for bringing this to our attention Olga

Firstly I would like to apologise that the service we offered you was not up to our normal high standards. Being a family run business we always try to put customers at the heart of everything we do.

We have spoken to the member of staff about this, and reviewed the footage on CCTV.

If you have any further concerns please feel free to contact your local branch and we will do all we can to ensure your next visit to Inter-Line is a better experience

Rated 5 out of 5 stars

Good experience.

Booked a delivery online and amended the order by phone the next day, delivery was complete and on time. Very good service.

4 August 2021
Rated 5 out of 5 stars

Good price

Good price, delivery driver very helpful and put delivery right where I wanted it. Only negative is I think rather than being told delivery will be from 7.30 to 17.00 hours we could give a morning or afternoon as a time scale which would be more helpful to the customer.

2 August 2021
Rated 2 out of 5 stars

I purchased some timber including three…

I purchased some timber including three 2.4m posts. The posts that have been delivered are bowed beyond use. I am self isolating and have asked for them to be taken back (I can’t leave the house) and my money refunded. I sent this email on Saturday and haven’t heard anything back yet.
I have replied to the email in the reply this morning and am awaiting a response

27 July 2021
Inter-Line Building Supplies Ltd logo

Reply from Inter-Line Building Supplies Ltd

Good morning Mark

Thank you for contacting us. We have checked our websales, general sales & branch specific emails and we can't see that we have received any emails from you about these products

If you can contact the Torquay branch on 01803 616183 they will be able to arrange the collection and refund for you or email websales@inter-line.co.uk

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