InsureandGo Australia Reviews 

1,444
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 967 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent value, finding policies affordable and comprehensive for their needs. Many people highlight the website as easy to navigate, well-laid out, and user-friendly, simplifying the process of obtaining insurance. Reviewers frequently report positive service experiences, noting helpful staff and efficient interactions. Consumers appreciate the straightforward online process, allowing quick acquisition of policies and easy comparison of various options. Many users express confidence in the coverage, often returning due to past positive experiences and comprehensive offerings.

What people talk about most

Price

Consumers find price to be positive, with many reviewers consistently highlighting competitive and reasonable... See more

User experience

Clients share positive opinions on user experience, highlighting the ease and efficiency of completing... See more

Service

Users describe positive interactions with service, highlighting the ease of acquiring travel insurance and... See more

Website

Reviewers highlight positive aspects of website, consistently praising its ease of use and navigation, making... See more

Value for money

Customers had positive experiences with value for money, consistently praising the competitive pricing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used Insure and go on past holidays. Their website site is easy to navigate, well laid out and a quote is sent to your email quickly. Insure and go's pricing is very competitive. We go on holi... See more

Rated 5 out of 5 stars

Really easy! Great price for good cover. Simple instructions lead me to use Insure and go. Highly recommend Received all necessary information via email within minutes. Email details everything I... See more

Rated 5 out of 5 stars

The website was very easy to use to get our online quote. The medical review questions were easy to answer and we were super happy with not being penalised too heavily for our pre-existing conditions.... See more

Rated 5 out of 5 stars

Ive been fortunate to not need to make a claim whilst travelling, but this company is by far the cheapest with its policies (that i might add are more than adequate for what i needed) everything is v... See more


Company details

  1. Travel Insurance Company

Written by the company

Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,444)

960 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to follow on-line

Easy to follow on-line. Travel quotes readily available to compare various options of cover. Policy wordings readily available to read. Once decided payment and receipt of Insurance Certificate available immediatley.
That"s is all a traveller is after

20 June 2026
Rated 5 out of 5 stars

It gives me the peace of mind knowing I am covered

I always insure my travels with InsureandGo. It gives me the peace of mind knowing that I am covered. I haven’t personally claimed, but a friend who I travelled with who also went with InsureandGo once had to make a claim, and she was able to do so with no issues.

18 June 2026
Rated 5 out of 5 stars

So far so good

So far so good! We were highly recommended by a friend to use insureandgo. Although we hope to not have to use it, it’s great to have a fantastic policy in place just in case

18 June 2026
Rated 5 out of 5 stars

Price Website

17 June 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Izold,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

Reliable and hassle free

This is the second time we've used Insure and Go. The first time we used them we had to make a claim. The process was free of hassle and the claim was successful. Hence, we are using them again.

7 October 2025
Rated 5 out of 5 stars

Great to deal with!

Great to deal with. Have used on the last four holidays.

17 June 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Clint,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

simple

simple, easy and the team is very responsive to assist

17 June 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Chris,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

Good experience

The quote was reasonable and the application process was straightforward.

17 June 2026
InsureandGo Australia logo

Reply from InsureandGo Australia

Hi Liz,

Thank you for your 5-star review!

Wishing you all the best as you explore beyond!

Safe travels,
Rachael

Rated 5 out of 5 stars

its the first time using InsureandGo…

its the first time using InsureandGo but their pricing for my health extras was far better than other companies we've used in the past. Hopefully won't need to use the policy but good to have in case.

12 June 2026

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