Excellent they insured my husband when nobody else would, for both our trips to the USA. My husband is as fit as a fiddle after having a stent fitted 10yrs ago, but still the other companies would... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
In May I Struggled to get cover at all after having had lung cancer. InsuranceWith were able to give me a reasonable quote for a single trip which i accepted. Now decided to go abroad again so didn't... See more
Easy to find medical conditions that relate to you. Reasonable price compared to other policies. Good to find insurance for transplant patients and not be refused . We have not travelled yet so cannot... See more
Hayden was very helpful and clear. Lots of questions due to health issues but dealt with very well.Quote given and accepted in just over 1 hour on phone. Details in email within a couple of hours whi... See more
Company details
About Insurancewith
Written by the company
At Insurancewith, we believe everyone deserves a holiday. We offer something a bit different. We don’t charge more than we need to on your medical declaration (we don’t think it’s right to make money from your situation) and won’t charge you more than necessary for quality cover.
You have the option of chatting through quotes and queries with one of our trained advisors as well as using our online quote system. We are very proud of the service we provide and the savings our customers make.
Insurancewith was created to offer people with medical conditions access to affordable travel insurance. All our customer service operatives are fully trained in medical screening, so you can be sure your call will be dealt with in a sensitive and professional manner.
About Us
Written by the company
- Affordable travel insurance for people with medical conditions.
- We specialise in medical travel cover and our policies are created by people with a personal understanding of both long and short term medical conditions. By working with charities, clinical specialists, and you – our customers – we’re always improving our understanding to create products and services to meet your needs. It’s all part of our efforts to address any of the issues people have when looking for specialist travel insurance.
- Awards & Nominations
- We are proud of our work, which helps so many customers find suitable travel insurance at an appropriate price. In 2024, we won the Outstanding Services to Customer award at The Broker Innovation Awards. As well as this, in 2024 we are a finalist in the Insurance Times Awards 2024, in the Customer Champion of The Year category. Along with, finalist in the Insurance Choice Awards 2024, for Best Travel Insurance Provider, Customer Service Champion and Treating Customers Fairly Champion. Fiona Macrae, Founder of Insurancewith, was nominated for Women in Insurance Awards, 2024, and we were also a MoneyFacts Finalist, 2024.
- Personalised medical screening
- We have a specialist person-to-person medical screening for people with more complex medical conditions. Everyone reacts differently to a medical condition and you may not be able to tick all the boxes during an online medical screening, this is where the person-to-person screening comes in. Call us on 0333 005 1066
- Featured in the Which? Best Rate Tables
- To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
- Charity Donation
- When you take out a policy with Insurancewith, we’ll also donate £1 to charities that help support people like our customers every day. We support a number of charities including FACT, YourSimPal and Make 2nds Count to name a few.
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
How we started:
Fiona Macrae
After Fiona Macrae, Insurancewith’s founder, was diagnosed with breast cancer in 2005, she found it almost impossible to get affordable travel insurance. Like anyone else, she was looking forward to a holiday, but sensibly-priced cover seemed out of reach.
Insurancewith was created to help people with all kinds of conditions – including cancer, mental health, epilepsy, and many disabilities – get the most suitable cover for your personal needs at a price to suit your budget.
Contact info
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, United Kingdom
- insurancewith.com
Insurancewith Travel Insurance
4.7
Excellent
14K reviews
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Reply from Insurancewith
Hi Helen,
Thank you for taking the time to leave us a review and I am sorry to learn you found some of our team difficult to understand.
So we can look into this further for you, please can you email us on responses@tifgroup.co.uk and elaborate a bit further on your experience? Please include your full name, DOB, post code and policy reference.
Kind regards,
Claire
Insurancewith Team
Nice guy,friendly and thorough
Nice guy,friendly and thorough. It took time to get through but well worth it.
23 October 2026
Great price but awful customer service
Although I did purchase insurance with you, it was only because you were the cheapest. I had a terrible experience with a member of your team when I requested a call back to query something. She kept talking over me, was not in the slightest bit compassionate, put words in my mouth and as someone who has recently gone through an awful health scare, I found the whole experience very upsetting. Your staff should be trained in how to be kind to people.
23 October 2026
Reply from Insurancewith
Hi Jenny,
Thank you for taking the time to leave us a review and I am sorry to learn of your experience.
We have sent you an email to discuss this further.
Kind regards,
Claire
Insurancewith Team
Simple straightforward cancer cover
Simple straightforward cancer cover at a good price . I don’t need more complications in my life right now
30 October 2026
Insurance that suits your personal situation
Very easy with much more than just generic questions and a significant cost saving
30 October 2026
The customer service was excellent and…
The customer service was excellent and very helpful.
29 October 2026
First class service
First class service understood my needs great helpful person on the other end of the phone.
29 October 2026
I have used Insurancewith before and…
I have used Insurancewith before and found it to be easy and surprisingly affordable
22 October 2026
Insurance quote
Helpful staff but to many questions that were the same, I felt I was constantly repeating myself
22 October 2026
Easy to use website.
Easy to use website.
Met my medical needs where other Insurance companies refused to support.
Very competitive pricing - it truly felt that I was not being charged for the pleasure of being unwell!
A very positive experience and I would use again
22 October 2026
Excellent service and understanding
Excellent service and understanding, the company took time to understand my situation, not a one size fits all unlike other companies. Competitive price.
29 October 2026
A shame they've changed
I started using this company a few years ago precisely because they were a small local company. When I phoned for a quote this week I found that instead of speaking to someone a few miles away I was speaking to someone at a foreign call centre. No personal touch, no supporting the local economy. It was a real shame, I won't be using them again.
27 October 2026
Unprompted review
Reply from Insurancewith
Hi Milly,
Thank you for taking the time to leave us a review and I am sorry to learn you are unhappy with the service received.
We do have both a UK and an International customer service team, both of whom are trained to the same standard and equipped to provide the same level of service, regardless as to where they are based.
We have had both teams since 2019 and work closely with both but I am sorry if this caused you any distress.
Should you wish to use us again, the customer service team would be happy to assist you.
Kind regards,
Claire
Insurancewith Team
The prices suited me
The prices are very competitive
The response times are immediate
The application was simple and straight forward i also have existing health conditions and still got a competitive quote
15 October 2026
Bought my recent travel insurance…
Bought my recent travel insurance online and had no issues.
21 October 2026
Competitive quote
28 October 2026
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