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Insurancewith Reviews 

13,875
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,443 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently note the exceptionally affordable prices compared to alternative providers, making specialized travel insurance truly accessible for individuals managing serious health conditions. Consumer feedback frequently praises the supportive staff for being exceptionally patient, understanding, and guiding users smoothly through every detailed step of the application process. Some reviewers were not happy with confusing quotation systems, noting that policy prices could fluctuate unexpectedly between different checks. A few other people also felt that speaking with call center representatives was sometimes challenging due to language barriers and unfamiliar accents.

What people talk about most

Price

Users describe positive interactions with price, frequently highlighting that quotes are much cheaper and... See more

Service

Consumers find service to be positive, highlighting how helpful staff provide efficient support and fair... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting helpful advisors who... See more

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the website and application... See more

Customer service

Clients share positive opinions on customer service, highlighting that the support staff is extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent they insured my husband when nobody else would, for both our trips to the USA. My husband is as fit as a fiddle after having a stent fitted 10yrs ago, but still the other companies would... See more

Rated 5 out of 5 stars

In May I Struggled to get cover at all after having had lung cancer. InsuranceWith were able to give me a reasonable quote for a single trip which i accepted. Now decided to go abroad again so didn't... See more

Rated 5 out of 5 stars

Easy to find medical conditions that relate to you. Reasonable price compared to other policies. Good to find insurance for transplant patients and not be refused . We have not travelled yet so cannot... See more

Rated 5 out of 5 stars

Hayden was very helpful and clear. Lots of questions due to health issues but dealt with very well.Quote given and accepted in just over 1 hour on phone. Details in email within a couple of hours whi... See more


Company details

  1. Travel Insurance Company
  2. also in
  3. Insurance Agency
  4. Insurance Company

About Insurancewith

Written by the company

At Insurancewith, we believe everyone deserves a holiday. We offer something a bit different. We don’t charge more than we need to on your medical declaration (we don’t think it’s right to make money from your situation) and won’t charge you more than necessary for quality cover. You have the option of chatting through quotes and queries with one of our trained advisors as well as using our online quote system. We are very proud of the service we provide and the savings our customers make. Insurancewith was created to offer people with medical conditions access to affordable travel insurance. All our customer service operatives are fully trained in medical screening, so you can be sure your call will be dealt with in a sensitive and professional manner.

About Us

Written by the company

Affordable travel insurance for people with medical conditions.
We specialise in medical travel cover and our policies are created by people with a personal understanding of both long and short term medical conditions. By working with charities, clinical specialists, and you – our customers – we’re always improving our understanding to create products and services to meet your needs. It’s all part of our efforts to address any of the issues people have when looking for specialist travel insurance.
Awards & Nominations
We are proud of our work, which helps so many customers find suitable travel insurance at an appropriate price. In 2024, we won the Outstanding Services to Customer award at The Broker Innovation Awards. As well as this, in 2024 we are a finalist in the Insurance Times Awards 2024, in the Customer Champion of The Year category. Along with, finalist in the Insurance Choice Awards 2024, for Best Travel Insurance Provider, Customer Service Champion and Treating Customers Fairly Champion. Fiona Macrae, Founder of Insurancewith, was nominated for Women in Insurance Awards, 2024, and we were also a MoneyFacts Finalist, 2024.
Personalised medical screening
We have a specialist person-to-person medical screening for people with more complex medical conditions. Everyone reacts differently to a medical condition and you may not be able to tick all the boxes during an online medical screening, this is where the person-to-person screening comes in. Call us on 0333 005 1066
Featured in the Which? Best Rate Tables
To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
Charity Donation
When you take out a policy with Insurancewith, we’ll also donate £1 to charities that help support people like our customers every day. We support a number of charities including FACT, YourSimPal and Make 2nds Count to name a few.
Air Doctor Connect
As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!

How we started:

Fiona Macrae

After Fiona Macrae, Insurancewith’s founder, was diagnosed with breast cancer in 2005, she found it almost impossible to get affordable travel insurance. Like anyone else, she was looking forward to a holiday, but sensibly-priced cover seemed out of reach. Insurancewith was created to help people with all kinds of conditions – including cancer, mental health, epilepsy, and many disabilities – get the most suitable cover for your personal needs at a price to suit your budget.

Contact info

  • Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, United Kingdom

  • insurancewith.com

Insurancewith Travel Insurance

Award winning cover starting from under £10 – get your quote today

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.7

All reviews

(13,875)

2,329 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I did mine online

I did mine online, so simple, I have previously taken insurance out with you over a telephone call, simple & straightforward, would recommend! 29/09/2026

2 October 2026
Rated 5 out of 5 stars

Detailed examination of all health…

Detailed examination of all health conditions
Sensible estimation of realistically what might happen
Staff understand a wide range of medical conditions not just the common ones .
Good retention of details and discount for next trip
Cost now very reasonable
Comparable to what other companies might charge if the serious and uncommon medical conditions did not exist .

5 October 2026
Rated 5 out of 5 stars

Excellent friendly service

Really pleased with the service on the phone. Very professional and friendly.
Super pleasantly surprised at the price i paid too! A fraction of what other companies have quoted...I shall definitely use again...Thankyou!

2 October 2026
Rated 5 out of 5 stars

This is a first rate service

This is a first rate service. The medical questionnaire is much more comprehensive than elsewhere which allows them to offer cover, at very reasonable rates, that others won’t. Literally, this has allowed me to keep travelling when I was about to give up.

5 October 2026

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