I've had myself & my wife covered for funeral expenses with Insuranceline for some time. Sadly, I had to submit a claim for my dear wife recently. One phone call with a very sympathetic employee gave... See more
Company replied
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I've had myself & my wife covered for funeral expenses with Insuranceline for some time. Sadly, I had to submit a claim for my dear wife recently. One phone call with a very sympathetic employee gave... See more
Company replied
Mum was hospitalised after the news of her dad passing. She was able to submit the insurance claim for my grandfather, from her hospital bed, all she needed to do was email the death cert and identi... See more
Company replied
Running the old life insurance scam where once you get above 60, no matter how long you have been with them, your premiums go up exponentially every year. This means by the time you are old enough to... See more
Company replied
On notifying the company of our mothers passing we received the following day a beautiful bunch of flowers and a condolance card. The claim against her funeral plan was settled within two days. An i... See more
Company replied
Insuranceline is proudly Australia's longest standing provider of funeral insurance. We believe in one simple philosophy: everyday Australians should have access to straightforward life insurance they can trust.
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16/363 George Street, 2000, Sydney, Australia
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The discussion was so straight forward and easy to understand.

Reply from Insuranceline
The timing, affordability and ease of use 🤗💞

Reply from Insuranceline
Easy to speak with some one
Answered all our questions
Extremely friendly .

Reply from Insuranceline
Yes it was read out really well and was excellent explained about the whole lot and the person was very well spoken

Reply from Insuranceline
Ash gave me all the information that I needed and was great to deal with

Reply from Insuranceline
It may me fill complete
My life insurance policy is done for a price I can afford and so easy
I just hope it pays if I pass for I'm over 55 year's of age

Reply from Insuranceline
So I went through the internal dispute resolution regarding my rejected accidental death claim and of course they came back with the same answer of denied. They know nothing about health conditions. My mum was 76 years old and had type 1 diabetes which she had since she was 2 years old. She tripped and landed on a piece of furniture before hitting the ground. She broke her collarbone and ribs on her right side. The pain was unbearable for her to the point where she had to be sedated. She then wasn’t eating because she couldn’t therefore her diabetes couldn’t be controlled as eating is very important for them. She ended up passing away 19 days later. How can that not be accidental death. Had she not had that fall she would not if passed away when she did. She also had another policy with real insurance and they had no problem with paying out the accidental death claim. They were so understanding and said to me straight out that we can see her accident caused her death. I said to insuranceline that the other insurance had no problem with it and they turned around and said to me well they shouldn’t have. I’ve decided that I’m not going to afca I’m going to the media about this.

Reply from Insuranceline
I was it tight spot struggling to make ends meet and u come up with a solution that stopped me cancelling my policy.

Reply from Insuranceline
Running the old life insurance scam where once you get above 60, no matter how long you have been with them, your premiums go up exponentially every year. This means by the time you are old enough to be close to the end, the bi-weekly premium will be more than the payout!
And like all insurance companies, the greater your loss and pain, the more they enjoy cheating you.

Reply from Insuranceline
Dealing with insuranceline was great they were so helpful and so informative,they explained everything so i could understand it,they are fantastic

Reply from Insuranceline
The whole process was easy to understand and follow. Previous quotes from other companies was painful

Reply from Insuranceline
They were very polite and helpful BUT I wasn’t happy that I lost over $3000 because my policy was cancelled, should have had a phone call NOT SMS messages. Where I live we have been having a lot of issues with NBN the internet and our phone lines.

Reply from Insuranceline
Outstanding service, very patient with us as we made the decision. My wife also has a policy with you, that was the deciding factor.

Reply from Insuranceline
Most helpful informative agent .respectful of our needs .very patient and jovial to make the experience easy and enjoyable.

Reply from Insuranceline
I've had myself & my wife covered for funeral expenses with Insuranceline for some time. Sadly, I had to submit a claim for my dear wife recently. One phone call with a very sympathetic employee gave me all the information I needed to claim. Once I had the claim form, I supplied the relevant documents & the claim was processed quickly & efficiently. They even sent me a card & flowers. Recommend them unreservedly.

Reply from Insuranceline

Reply from Insuranceline
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