Instawork Reviews 304

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 257 reviews, reviewers had a great experience with this company. Customers consistently praise the user-friendly experience and the overall service, finding the app easy to navigate and the onboarding process simple. Many appreciate the flexibility to choose their own schedules and jobs, the competitive pay rates, and the quick payment processing, often highlighting the "InstaPay" option for same-day earnings. However, some people were dissatisfied with the staff and payment processes. A few reviewers mentioned issues with getting paid on time or experiencing delays in payment. There were also occasional complaints about the app's infrastructure, leading to difficulties with clocking in or issues affecting account status.

What people talk about most

Staff

Users describe ambiguous interactions with staff. While many customers praise the professionalism,... See more

User experience

People report positive experiences with the user experience. Many reviewers find the app easy to use,... See more

Application

Reviewers highlight ambiguous aspects of the app. Many customers praise it as a great tool for finding... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers express dissatisfaction with delayed payments,... See more

Service

Reviewers mention positive feedback about service. Many customers find Instawork to be a reliable source of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So far the experience has been good. There hasn’t been a ton of availability and it’s difficult to get a business to remember to rate you as a worker. It does hurt when businesses cancel shifts 24 hou... See more

Rated 4 out of 5 stars

Most jobs were seemless to complete. After doing this close to a year, I ponder on how funny it is that I’m being walked through employment like it was kindergarten, with less information than needed... See more

Rated 4 out of 5 stars

This app is pretty great as far as the jobs they find and pay rate on most but the one thing they did is a better support besides AI and having to wait 3 days on a very vague response to things. To so... See more

Rated 4 out of 5 stars

I’ve been with Instawork for about 3 yrs and it has changed quite a bit. Some positive changes are with the app, which has gotten more user friendly, for the most part. There are also quite a bit mor... See more


Company details

  1. Temp Agency
  2. Recruiter
  3. Recruitment Service
  4. Software Company

Written by the company

Instawork helps you find work that fits your schedule. We’re taking the pain out of finding flexible shifts, or full time positions. Set your own schedule and see exactly how much you’ll make before you even book a shift.


Contact info

3.9

Great

TrustScore 4 out of 5

304 reviews

5-star
4-star
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1-star

Replied to 27% of negative reviews

Typically replies within 1 month

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Rated 3 out of 5 stars

I started on 4/14/26

I started on 4/14/26. My choice of payment method is & was weekly. The job assignments are great, the pay is great Then on 4/24, I was informed that my payment method was changed to Insta Pay. I never authorized this. Instawork doesn't have a working phone # or email. Instead, employees deal with an online robot I sent a message to Instawork via X however, I haven't received a response.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Instawork in last 10…

My experience with Instawork in last 10 shifts was amazing. Instawork job description was right always and I didn’t face any pay issues. Also I liked work with Instawork and I want to continue in future. It helped to enhance my experience in various ways.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

I had a very good team thankfully but…

I had a very good team thankfully but sadly I felt lied to, when I took the shift I specifically booked because it stated in the description that it was specifically for the rooftops and since I had worked there last year it was the shift and area I wanted to work. I think is a bit unfair and unprofessional. I really enjoy working with instawork since I have since last year but I feel this details should be taken into consideration.

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Do Not Use or Trust Instawork

Do not use Instawork. My account was suspended for a no show and I worked the shift. There was a pending review for the payment but Instawork clocked me in early and expected the company to pay for it. The very next day it said my account was suspended for a no show and hours earlier the payment was under review for payment. I actually took pictures when I arrived the time the app said I arrived, the timesheet and a picture of the event. DO NOT TRUST THIS COMPANY
Nikki Bland

22 April 2026
Unprompted review
Rated 2 out of 5 stars

Extreme company pay takes

It’s been a great experience up until I found the company taking extremely large cuts of each shift and overall hourly rates have dropped. I’m grateful for this connection to jobs but it’s getting harder to equate the price of gas to bill increase to energy ratio.

1 April 2026
Unprompted review
Rated 1 out of 5 stars

Instawork works fine as long as you…

Instawork works fine as long as you report to work on time and don’t have to cancel your shifts due to life events or scheduling conflicts with a main/FT job. Recently, I’ve had to cancel 3 shifts-1 for illness and 2 for my main job. Each and every time I report to work the gig after these events, suddenly they can’t validate my hours nor my attendance via the app when I have pictures from the app itself confirming my arrival and departure, plus clock in and out times. The app the day after is “glitchy” and won’t accept the codes properly. I literally had the lead person at my side while doing it and the app was doing the most. I can guarantee if I work this same gig next week, I’ll have no issues with the app and will be paid promptly. Just be wary…Instawork will punish you for missing gigs by withholding payment for gigs you do afterwards for as long as they can even if you have proof from their app you did them. Very frustrating to work for something and then have it withheld 7-10 days because you cancelled a gig.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Unfair and unjustice

I was able to do little jobs here and there due to me being in the high desert. I applied for a job that did a background check and for something that started in 2019 and finished in 2021, they banned me from working, that is unfair when I’m trying to get my life back on track that now I have no way to support myself. That just tanked my self esteem.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

food service worker

I did a task that was different! Preparing chicken sandwiches for an important game! It was pretty easy overall! A little bit got fast paced later! 😃🐥😊

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Instawork

Instawork, is reliable source of income. You get your shifts and go. It’s a simple platform to use and the requesters are really nice and professional. If you need emergency income Instawork is surely it.

18 April 2026
Unprompted review
Rated 4 out of 5 stars

Alhumdulillah

Experience a lot of disrespect at different shifts, but overall it’s a cool app and a beneficial platform, praise to Allah in every situation.

5 February 2026
Unprompted review
Rated 3 out of 5 stars

I am having a hard time receiving my…

I am having a hard time receiving my invitation to work, getting my schedule and clock in and out codes. I am also not seeing my overtime pay. I like the work but the application is confusing and not easy to get my assignments.

15 April 2026
Unprompted review

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