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Install Pros Reviews 241

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 224 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the efficiency and ease of their overall experience, from initial contact to installation. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the company's commitment to keeping them informed and resolving issues promptly. However, some customers occasionally experienced delays in installation or issues with internet coverage and consistency. A few also mentioned that the installation team was late or left their home in a mess, and some were dissatisfied with the helpline's availability.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, knowledge,... See more

Service

Customers had positive experiences with service. Many reviewers praised the speed and efficiency, with... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the speed, expertise, and genuine care... See more

User experience

People report positive experiences with the user experience. Customers praise the fast, stable internet and... See more

Customer communications

Customers consistently note positive experiences with contact. Many reviewers highlight the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding customer service from Nathan. He explained the product we were purchasing in great depth and could answer any question we asked him. He made us feel confident in the product and... See more

Company replied

Rated 5 out of 5 stars

Absolutely top notch service, I am very happy indeed. Friendly and knowledgeable guys turned up on the dot and did a marvellous job. I've replaced two FTTC connections with one Starlink powered networ... See more

Company replied

Rated 5 out of 5 stars

We’ve had major problems with internet due to building faults with our home (wires buried under our house inaccessible or trapped by the ducts having collapsed). Install Pros quickly set everything up... See more

Company replied

Rated 5 out of 5 stars

From the first phone call to the installation process today I could not find fault with the company in anyway. Jason and Joe who carried out the work need a special mention for being so smart, efficie... See more

Company replied


Company details

  1. Satellite Communication Service
  2. Home Automation Company
  3. Home Cinema Installation
  4. Internet Provider
  5. Internet Service Provider
  6. Security System Installer

About Install Pros

Written by the company

Install Pros - Satellite Broadband, Smart Home & Connectivity Experts

Install Pros is a UK-wide installation and integration specialist transforming how homes and businesses stay connected. From rural broadband and smart home automation to secure networking and entertainment systems, we provide a complete service built around quality, reliability and lasting performance.

Our team delivers professional Starlink installations, advanced network setups, bespoke golf simulators, CCTV systems and smart home control solutions. We work across residential, commercial, marine and mobile environments, giving customers fast connectivity and modern comfort wherever they are located.

Every project begins with a detailed consultation and professional site survey. Our engineers take pride in discreet cable routing, tidy installations and robust setup that looks as good as it performs. Whether upgrading existing systems or starting from scratch, we make the process simple and stress-free.

We’re passionate about technology that improves everyday living — from mesh Wi-Fi coverage and voice-activated lighting to intelligent climate control and advanced security monitoring. Our approach is always personal, combining technical expertise with friendly, trustworthy service.

Why choose us
• Professional surveys, discreet mounts & weatherproof cabling
• Mesh Wi-Fi, hard-wired ethernet & network optimisation
• Smart lighting, climate control, voice/app integrations & scenes
• CCTV, doorbell cams, sensors & remote monitoring setup
• Design, build & calibration of golf simulators (screens, enclosures, turf, launch monitors)
• UK coverage with friendly engineers and free aftercare

Our reviews
Rated Excellent (4.8/5) on Trustpilot — read what customers say:
uk.trustpilot.com/review/installpros.co.uk

Our reputation has been built on consistent five-star feedback, transparent pricing and reliable communication. Customers often comment on our professionalism, tidy workmanship and the noticeable performance boost their systems deliver after installation.

Watch our short video
https://youtu.be/nBsvd0cRUEQ?si=rvUSkEw6mRdx5rXG

Get in touch
Tel: 020 3397 7003
Email: admin@installpros.co.uk
Web: installpros.co.uk

Quick actions
Get a Starlink Install Quote
Chat on WhatsApp
Visit our Website

We are independent installers of Starlink™ and have no affiliation with Starlink™.

Install Pros® is a registered trade mark of InstallPros Group Ltd (UK). Company No. 14896859 · VAT GB456635174 · Rotunda Buildings, Montpellier Exchange, Cheltenham, GL50 1SX.

From Installation to Aftercare - We Do It All, Properly.

Written by the company

When Quality Matters - Choose Install Pros
At Install Pros, we deliver more than just installations - we deliver complete solutions. From Starlink broadband setup to plumbing, heating, and renewable energy systems, every job is carried out to the highest standard and backed by our free aftercare guarantee. Our team of certified professionals ensures every system is installed safely, efficiently, and ready to perform. And unlike many, our service doesn’t end when the job’s done - we stay on hand to keep everything running smoothly. Whatever your project, choose the team that does it right, supports you after, and always answers the phone. That’s the Install Pros way.

In a world when speaking to a human is considered a premium - we're here.

24/7 Human Support

24/7 Human Support
At Install Pros, real people still answer the phone. We don’t hide behind automated messages or ticket systems - we believe good service starts and ends with human connection. Every customer we serve is backed by our free aftercare guarantee. That means if you ever need support, advice, or a follow-up visit, we’ll be there - quickly, professionally, and without hidden costs. Whether it’s a Starlink installation, a system check, or help with your setup, our friendly UK team is always ready to help. Because when we say we’re here for you, we truly mean it.

Contact info

"Service that goes beyond installation"

When Quality Matters, Choose Install Pros. Chat to us on WhatsApp 24/7

4.8

Excellent

TrustScore 5 out of 5

241 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

One week from first enquiry to up and running

From first enquiry to installation was one week. Installers turned up ahead of time and completed in 90 minutes. Immediate improvement in speeds.

3 December 2025
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Reply from Install Pros

Hi Wendy, thank you for sharing your experience with us! We're glad to hear your Starlink installation moved quickly from enquiry to setup and that our team arrived early and finished efficiently. It’s great to know you’re already seeing faster speeds. If you ever need support or have questions down the line, we’re always here to help.

Rated 5 out of 5 stars

A very easy experience to set up

A very easy experience to set up. The gentleman we ordered from , Pius, was extremely helpful setting up and very professional. He is an excellent example of knowledge and understanding customer care. The engineers, Richard and co were outstanding! (Even took a call on his way home).
Highly recommend this service!

3 December 2025
Unprompted review
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Reply from Install Pros

Hi Charlie, thank you for such a thoughtful and detailed review - it truly means a lot to us. We’re thrilled to hear that Pius provided the knowledgeable, professional support you needed and that Richard and the team delivered an outstanding Starlink installation experience from start to finish. Going the extra mile, even after hours, is exactly the level of care we strive for. We’re grateful for your recommendation, and if you ever need further assistance, we’re always just a call away.

Rated 5 out of 5 stars

Great service

Great from first contact to fitting starlink

29 November 2025
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Reply from Install Pros

Hi Vanessa, thank you so much for sharing your experience with us! We're delighted to hear that everything - from your initial enquiry through to the Starlink installation - went smoothly. Delivering a seamless, reliable service is incredibly important to us, and it’s great to know we hit the mark for you. If you ever need any support or have questions down the line, we’re always here to help.

Rated 5 out of 5 stars

We have been using Installpros for…

We have been using Installpros for business Starlink installations for over a year now and they have been great.

Always friendly and helpful, the surveys and installations are always done promptly - helped us out of a couple of situations with emergency next day installations as well. Highly recommended.

12 November 2025
Unprompted review
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Reply from Install Pros

Hi Dan, thank you for taking the time to share your experience with us. We’re delighted to hear that our Starlink installation services have consistently supported your business over the past year. It’s great to know our team’s responsiveness - especially during those urgent next-day situations - has made a difference for you. We truly appreciate the recommendation, and we’re always here whenever you need us.

Rated 5 out of 5 stars

Starlink Pros for our Welfare/Site Installs

We've been working with Install Pros for over a year now and their service is fantastic. Very accommodating, flexible and fair priced. We've not experienced any faults since our first install and they are now our official Starlink installers.

3 February 2025
Unprompted review
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Reply from Install Pros

Hi Cristina, thank you so much for your thoughtful review - it truly means a lot. We're delighted to hear you've had such a positive experience over the past year and that our Starlink installation service has continued to meet your expectations. Knowing you’ve experienced reliability from the very first install is exactly what we strive for. We’re grateful to be your trusted installers, and we're always here whenever you need support or future assistance.

Rated 5 out of 5 stars

What a fantastic experience Iv had with…

What a fantastic experience Iv had with James at install pros, first contact was a Monday and my new starlink system was installed by 12 on Thursday the same week, James is a fantastic and knowledgeable case handler for identifying my network issues. I had no copper line and no fibre to my property. The starlink solution is such a good idea and value for money, James even arranged for the install engineer to assist and set up my devices within the property. Very impressed with James and his supportive approach, if you want or have a need for Starlink don’t waste time with anyone else use install pros, they are above all very professional and deliver a 5 stars thank service.

27 November 2025
Unprompted review
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Reply from Install Pros

Hi Liam, thank you so much for sharing such a glowing review — we’re delighted to hear how smoothly everything went. It’s wonderful to know that James was able to diagnose your network issues quickly and guide you through the Starlink installation with clarity and care. We’re thrilled that the engineer could get all your devices set up too, ensuring you were fully connected from day one. Your recommendation means a lot to us, and we’re always here if you need any further support. Enjoy your new Starlink system!

Rated 5 out of 5 stars

Excellent company. Would recommend to anyone.

Excellent company who were so professional and helpful. The Starlink install has made a fantastic difference to our Wi-Fi. We have a speed of at least 20 times what we were getting before. Installation was straightforward and made things so easy for us.
Thoroughly recommended.

17 November 2025
Unprompted review
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Reply from Install Pros

Thank you so much for sharing your experience - we’re delighted to hear how pleased you are with your Starlink Installation. It’s great to know the improved speeds have made such a dramatic difference to your Wi-Fi and everyday use. Our team works hard to keep the process smooth and stress-free, so your feedback means a lot. If you ever need any further support, we’re always here to help.

Rated 5 out of 5 stars
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Reply from Install Pros

Paul, thank you for taking the time to share your feedback. We’re delighted to hear that your installer was helpful and made your Starlink Installation experience smooth. Providing reliable, friendly service is at the heart of what we do. If you ever need support or have any questions, we’re always just a message away.

Rated 5 out of 5 stars

Top draw!

Quick! Efficient service that is really rare these days. They deliver exactly what they promise and do it well. Literally could not fault the service from start to finesh

19 November 2025
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Reply from Install Pros

Richard, thank you so much for your kind words. We’re thrilled to hear that our quick, efficient approach to your Starlink Installation lived up to what we promised. Delivering dependable service from start to finish is something we take great pride in. If you ever need anything in the future, we’re always here to help.

Rated 5 out of 5 stars

A very well executed installation.

The engineers arrived on time and were friendly and very helpful from the start. The installation wasn't straightforward and they made every effort to investigate the various options explaining their decision before completing the task. They went beyond what we expected. In summary an excellent job.

20 November 2025
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Reply from Install Pros

James, thank you for taking the time to share such a thoughtful review. We’re delighted to hear that our team arrived promptly and guided you through the Starlink Installation options with clarity and care. It’s great to know their persistence and willingness to go the extra mile made a real difference. We truly appreciate your praise and remain here for any support you may need going forward.

Rated 5 out of 5 stars
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Reply from Install Pros

Thank you, Richard, for sharing your feedback. We’re delighted to hear that our engineer provided such helpful support during your Starlink Installation. It’s great to know the experience met your expectations, as reliability and quality service are always our priorities. If you ever need further assistance, we’re always here to help.

Rated 5 out of 5 stars

Outstanding service installer was great…

Outstanding service installer was great and very helpful

15 November 2025
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Reply from Install Pros

Thank you so much, David - we truly appreciate you taking the time to share your experience. It’s great to hear that your installer was both helpful and attentive during your Starlink Installation. Delivering reliable service with genuine care is something we take pride in. If you ever need support or have any questions down the line, we’re always here to help.

Rated 5 out of 5 stars

Would happily have them back.

Took care to respect our home, shoes off that sort of stuff. Obviously knew his stuff and explained it well to a definite non geek. Was keen to make sure everything worked and we were happy with it.
Wish all tradesmen , were as good.

16 November 2025
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Reply from Install Pros

Thank you so much, David, for sharing your experience. We’re delighted to hear that Lex delivered such a respectful and attentive Starlink Installation, taking the time to explain everything clearly and make sure the setup worked perfectly for you. It means a lot to know you felt well looked after throughout the visit. If you ever need anything or have questions down the line, we’re always here to support you.

Rated 5 out of 5 stars

Ease of enquiry and all supplied and…

Ease of enquiry and all supplied and installed in 3 days of enquiry.

14 November 2025
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Reply from Install Pros

Thank you, Steven — we truly appreciate you sharing your experience with us. We’re glad the enquiry process felt smooth and that we could complete your Starlink Installation within just a few days. Providing fast, reliable service is a core part of what we aim for. If you ever need anything or have follow-up questions, we’re always here to help.

Rated 5 out of 5 stars

For anyone who ever thought of Starlink but was afraid to do it themselves

From initial enquiry to completing the installation, the whole experience was easy! Install Pros have taken all the uncertainty out of a Starlink install.

Would definitely recommend

12 November 2025
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Reply from Install Pros

Hi Barry, thank you so much for your wonderful feedback! We’re delighted to hear that your Starlink installation went smoothly from start to finish. Our goal is always to make the process simple and stress-free, so it’s great to know we hit the mark. We truly appreciate your recommendation and are always here if you need any further support or aftercare.

Rated 5 out of 5 stars

Colin’s knowledge is second to none

Colin’s knowledge is second to none, I’ve used various companies over the years and can honestly say you won’t get better 👍🏼👍🏼👍🏼👍🏼

8 November 2025
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Reply from Install Pros

Thank you so much, Lee! We truly appreciate your kind words and confidence in Colin’s expertise — he’ll be thrilled to hear this. It’s great to know our Starlink installation service stood out after your experiences with other companies. We take pride in delivering the best quality and reliability every time. If you ever need further support or upgrades, we’re always here to help.

Rated 5 out of 5 stars

Excellent communication

Excellent communication, friendly and informative.
Followed by fulfillment and installation in quick time.
Great job, very Happy

7 November 2025
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Reply from Install Pros

Thank you, Chris, for your wonderful feedback! We’re thrilled to hear that you found our communication clear and the Starlink installation process quick and efficient. It’s great to know our team’s friendly and informative approach made the experience a positive one. We truly appreciate your trust in us and are delighted you’re happy with the result. If you ever need any support or aftercare, we’re always here to help.

Rated 5 out of 5 stars

Professional installation support

Fitted Starlink to a bungalow in a small rural village. Despite journeying from Stockport, a journey of over 100 miles, they arrived on time. The installers were friendly, efficient and very professional. There was no mess left and the installation was fully tested. They made sure that we understood and could use the technology before they left. Although Starlink can be fitted by the individual purchaser, employing professionals gives peace of mind and in this case ensured a top quality job.

14 January 2025
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Reply from Install Pros

Thank you so much, Andrew, for taking the time to share your experience. We’re delighted to hear that our team arrived promptly and delivered a smooth, professional Starlink installation at your bungalow. It’s great to know you appreciated the extra care we took to test everything and ensure you felt confident using the system. We truly value your kind words about our workmanship and service - providing peace of mind and reliable connectivity is exactly what we strive for. Should you ever need any aftercare or support, we’re always just a call away.

Rated 5 out of 5 stars

The guys were swift and did everything…

The guys were swift and did everything promised

5 November 2025
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Reply from Install Pros

Thanks so much, Jon! We’re delighted to hear that our team delivered on their promises and completed your Starlink Installation efficiently. We take pride in providing reliable, professional service from start to finish. If you ever need further support or adjustments, we’re always here to help.

Rated 5 out of 5 stars

Starlink

The starlink system installed has been fantastic with excellent back up from the guys at install pros couldn't be happier

1 October 2025
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Reply from Install Pros

Hi Niall, thank you for your wonderful feedback! We’re thrilled to hear that your Starlink installation is performing so well and that our aftercare support has met your expectations. It’s great to know you’re so happy with the service. We truly appreciate your trust in Install Pros and are always here if you need any further assistance.

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