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Rated 1 out of 5 stars

Inspecto seemed to be in the ball at first. Like others, communications ceased around Fall, 2020 after previously learning they were prepared to go to trial. I sent an email to check in yesterday a... See more

Rated 1 out of 5 stars

I approached Inspecto to proceed with getting compensation from Emirates for a delayed flight. Within a day they had come back to me saying that the airline had refused to pay out, and therefore it w... See more

Company replied

Rated 1 out of 5 stars

Provided certicate to seller that is false as the place I bought is not complaint which I had to tell them when I looked. They came to check after I questioned it and confirmed it was not complian... See more

Company details

  1. Flights Search Site
  2. Travel Agency

Information provided by various external sources

Inspecto is a legal technology company specializing in helping travellers worldwide with their aviation related compensation.


Contact info

1.2

Bad

TrustScore 1 out of 5

129 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Incompetent

Provided certicate to seller that is false as the place I bought is not complaint which I had to tell them when I looked. They came to check after I questioned it and confirmed it was not compliant then ghosted.

Oh and also chopped up my wall in my bathroom leaving the most pathetic work I have seen. Who runs cable over a whole?

They say they will sort you out but leave you high and dry. When I sell I use DOSS, you get the experience with the piece of mind.

31 October 2024
Unprompted review
Rated 1 out of 5 stars

Inspecto seemed to be in the ball at…

Inspecto seemed to be in the ball at first. Like others, communications ceased around Fall, 2020 after previously learning they were prepared to go to trial.
I sent an email to check in yesterday and it bounced back to me. The site is down. I am very concerned as they have so much of our information. I need answers!

13 January 2021
Unprompted review
Rated 2 out of 5 stars

In August 2019 I turned to Inspecto for…

In August 2019 I turned to Inspecto for compensation from Easyjet who had refused EC regulation 261 payment for my partner, (they had paid mine) and refused taxi fare to get us to a different airport for our return flight, and refused any meal or other compensation despite it being a ten hour delay of flight.

Inspecto at first seemed to be responsive but in April 2020 keeping me informed seemed to stop, perhaps partly due to Covid and partly due to their decision of having to go to a court case. In October 2020 I learned that Easyjet had in fact paid Inspecto the EC Regulation 261 compensation for my partner, but according to Inspecto nothing else, and since I asked for this to be paid over to us I have heard nothing and no e-mails are answered. This is not the behaviour of a responsible legal set-up and to me is morally indefensible.

6 January 2021
Unprompted review
Rated 5 out of 5 stars

Inspecto gets it done!

The airlines were legally compelled to pay, but dragged their feet. Inspecto pursued their obligation on my behalf! Thanks Inspecto!

2 June 2020
Unprompted review
Rated 5 out of 5 stars

The Inspecto service is excellent

The Inspecto service is excellent. They were ultra professional and supportive throughout, I would not hesitate in recommending them to anyone in a situation where they are due compensation.

17 February 2020
Unprompted review
Rated 5 out of 5 stars

Claim compensation with Inspecto

We were able to get our compensation in two months. This already includes submission of the required documents from our end. Katherine and Lauri were prompt enough to answer our queries and keep us updated on the status of our claim.

13 February 2020
Unprompted review
Rated 5 out of 5 stars

From my first contact with Inspecto to…

From my first contact with Inspecto to receiving my compensation this was a very professional and satisfying experience. Communication was excellent throughout the process. The timeline was realistic and fees were explained upfront. Extremely satisfied.

25 November 2019
Unprompted review
Rated 5 out of 5 stars

My experience with Inspecto was great

My experience with Inspecto was great! They accomplished everything they promised in no time and without hassle. I'd use them again, only wish their 25% commission was lower

11 November 2019
Unprompted review
Inspecto.com logo

Reply from Inspecto.com

Dear Monica,

Thank you for providing us with this feedback, we really appreciate your kind words!

Our fee is at the average of the industry standard. We also operate on a no-win, no-fee basis, so there is no risk at all for the customers to carry.

Rated 5 out of 5 stars

Perfect service

Perfect service. I got my compensation fast and I was updated from time to time. I recommend this to my friend as well.

4 November 2019
Unprompted review

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