It took a while to figure how to open the door to the premises, you have to press the switch and hold it down to open the door rather than press once and release, the locker itself opened ok with the... See more
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I reached out to Joaquin Saez as a last resort while trying to resolve a complex shipment issue that standard customer support channels could not help with. My package was lost and customer suppor... See more
Overall good experience. One thing i could think would benefit from improvement is the clarity and design of the popup window for non Spanish customers.
They deliver very quick with secure pincodes. They also notify you of your parcel with clear instructions.
Company details
- Courier and Delivery Service
- Circular Distribution Service
- Courier Service
- Delivery Service
- e-Commerce Solution Provider
- Package locker
Written by the company
Prepara tu paquete, elige un PuntoPack o Locker cercano y entrégalo. ¡Nosotros nos encargamos del resto! Sin esperas, fácil, económico, conveniente, seguro y sostenible
Contact info
Camí de les Oliveres, 1, 08800, Vilanova i la Geltrú (Barcelona), Spain
- 900 900 137
- serviciocomercial@inpost.es
- inpost.es
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I absolutely love using the InPost…
I absolutely love using the InPost lockers, it makes it so very easy. Print the label, wrap it up, scan, door pops open and done. Love it! Wish I could mail everything like this.
This is my first time ordering from…
This is my first time ordering from Zara and I’m impressed
Five times they have delivered in the same wrong shop
Five times they have delivered my things in a shop I'd NEVER have chosen, and I had expresely asked them not to. FIVE times. Without asking, not once. The 1st time I complained and they ignored It. THIS is my third attempt to make them understand that we choose a certain locker or shop for a reason. It would be as esay as asking for at least two places instead of one so that they already have a second option. The reason they have delivered all five times there for me IS enough to forget about usung THIS company any more. Awful and disrespectful service.
Service was prompt, however
Service was prompt, however, there was damage to the top of the spine cover.
The popup window at the inbox could be more specific and clearer for non-Spanish customers
Overall good experience. One thing i could think would benefit from improvement is the clarity and design of the popup window for non Spanish customers.
It went to my province and then came…
It went to my province and then came back to zamora, den my province, then Galicia, then my province. Almost two weeks delay to receive just because you made mistakes.then I call and they say nothing can be done, it is moving.... thanks!! Pfff
Quickly and easy!
quick and easy
Veery good thank you
Not easily accessible
Frutas Mayer Alcala De Henares my…
Frutas Mayer Alcala De Henares my favourite in post stop
All good service
Easy to pick up and on time.
Very fast and good service
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