Innovision Security LtdReviews 

7
TrustScore 2.5 out of 5

2.4

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Company details

  1. Security Equipment Store

Written by the company

We are a fully independent, family-run business with over 25 years’ experience in the fire & security industry. We are specialist's in all forms of Electronic Security and Fire Detection Systems and are complimented by a 24 hour emergency callout service. Our aim is, and always has been, to offer an excellent level of service and workmanship to our customers. In making this commitment, the company has enjoyed significant growth due to word of mouth, so much so that we have become a recognised provider of cost effective specialist security solutions and products. Our Services: Design, Installation, Servicing, Repair's, Additions, System Take Overs, 24/7 Emergency Callout Service. Fully SSAIB Accredited & Insured.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

7 reviews

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1-star

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2.4

All reviews

(7)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Very dismissive to request for annual service…

For the last two years I have requested an annual service to include checking if necessary changing batteries. The man who answered was very dismissive and never returned my enquiry with a date to visit. I cannot recommend this company at all. March 2023, March 2024 and March 2025.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Following a recent burglary

Following a recent burglary, we were left feeling extremely concerned about the security of our home, we contact Innovision Security who came out extremely quickly and went through all of our possible options.

Nothing was too much trouble and they were always happy to answer any questions we had as well as making everything as simple and clear to understand.

We went ahead with an installation and feel so much safer in our home now as a result.

We highly recommend Innovision Security and we can't thank them enough for a job well done!

14 May 2021
Unprompted review
Rated 5 out of 5 stars

Ben has been incredible

Ben has been incredible - The job has been done really precisely and quickly. Ben was amazing person to deal with before the installation and on the installation date. I know that my premises are now well secured, a service I was looking for for a long time

20 March 2021
Unprompted review
Innovision Security Ltd logo

Reply from Innovision Security Ltd

Thank you very much for your review, much appreciated.

Rated 5 out of 5 stars

Highly recommended

Really pleased with both product and service. Ben (and other Ben) top guys and clearly expert in what they do. Both the CCTV and alarm was installed quickly and neatly and, even as a technophobe, it’s very easy to use the apps etc and the pictures are great quality.

Highly recommended!

11 March 2021
Unprompted review
Innovision Security Ltd logo

Reply from Innovision Security Ltd

Thank you for your review, much appreciated.

Rated 5 out of 5 stars

Very reliable company! Would use again no question!

Ben was super helpful resolving several issues we had. Very efficient, reliable and very reasonable pricing. Would definitely recommend and would use again without hesitation!

3 March 2021
Unprompted review
Innovision Security Ltd logo

Reply from Innovision Security Ltd

Thank you for your review, much appreciated.

Rated 5 out of 5 stars

The upgrade to our security was…

The upgrade to our security was undertaken during lockdown.
The company came on the booked days, having let us know in advance when and why one appointment needed to be delayed by a couple of hours.
At all times the engineers and security expert wore masks, only entered the house when absolutely necessary and maintained a safe distance when talking to us. The work was carried out efficiently and cleanly and we felt comfortable having them in our property.
Explanations of the operating system were clear and when we subsequently encountered a glitch it was explained and rectified without delay.
The company has been easy to contact and talk with.
The recommended new system meets our needs and expectations.

19 February 2021
Unprompted review
Innovision Security Ltd logo

Reply from Innovision Security Ltd

Thank you for your review, much appreciated.

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